Ratings based on 1,000 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 21, 2024 on Expedia
Great location, just a short shuttle journey to Disney
Comment from Hotel Management
Mar 22, 2024 by Grand Magic Hotel , Hotel Management
Dear Emma We are happy to learn that your stay fully met your expectations. Thank you for taking the time to share your experience in our hotel.We hope we will be able to welcome you again soon,We wish you a very nice day.Best regards Charlotte l Reception Team
by A verified traveler
Posted Mar 18, 2024 on Expedia
We just love it. It is a very nice hotel. The little shows on the lobby are amazing. Good drinks and food. The breakfast is complete. Rooms are so nice and comfortable. The only thing is that would be really nice to leave some water as courtesy. Everything else we love it.
Comment from Hotel Management
Mar 22, 2024 by Grand Magic Hotel , Hotel Management
Dear RogelioWe are delighted to read that your stay with us was well. Also, we would like to thank you for your feedback, as we use it to constantly improve our quality of service. We have taken note of your comments about the room and we will pass them on to the managers concerned.I wish you a pleasant day. Sincerely,Charlotte l Reception Team
by A verified traveler
Posted Mar 18, 2024 on Expedia
Brilliant stay, all staff friendly. No issues. Newly refurbished rooms. A couple of unfinished bits in room but not an issue. Didn’t spend much time in hotel but ideal base for Disney at reasonable price. Breakfast nice too.
Comment from Hotel Management
Mar 22, 2024 by Grand Magic Hotel , Hotel Management
Dear LisaThank you so much for your opinion about our hotel, we are so happy to see that you had an excellent stay.If you wish to organize your next stay, do not hesitate to contact us, we will be delighted to welcome you back.Best regards,Charlotte l Reception Team
by A verified traveler
Posted Mar 5, 2024 on Expedia
The following hotel has a nice reception. But the rooms are not that nice as well as the bathrooms . Very old and dirty . Expect an extra 15 euros per day for parking as they stated that is is optional. There is no other parking option. Most of the lights in the rooms were not working and no solution even if we asked at the reception for help
Comment from Hotel Management
Mar 6, 2024 by Reception Team, Hotel Management
Dear Guest,Grand Magic hotel’s team is sincerely thanking you for taking the time to share your opinion and experience about our Hotel. We are very happy to see that you were able to fully enjoy your stay with us in each of the services.Thanks to your feedback we can improve our services because our main priority is the satisfaction and well-being of our customers. Your comments have been forwarded to the team concerned.Do not hesitate to ask us to prepare a future stay in our hotel, we will be delighted to welcome you.Best Regards
by A verified traveler
Posted Mar 4, 2024 on Expedia
Bit out of the way staff not the most helpful, expensive for what it is
Comment from Hotel Management
Mar 6, 2024 by L’équipe de la réception, Hotel Management
Cher Andrew,Toute l ‘équipe du Grand Magic hôtel se joint à moi pour vous remercier de votre retour. La satisfaction de nos clients est primordiale et nous avons bien pris note de vos retours.Aussi, n'hésitez pas à nous donner plus de détails sur votre séjour afin que nous puissions savoir comment nous aurions pu mieux vous satisfaire.Ceci nous permettra d'y remédier auprès de nos équipes car, notre priorité est de satisfaire pleinement les attentes de nos clients. Nous serons ravis de vous accueillir à nouveau au Grand Magic Hotel.Bien à vous,
by A verified traveler
Posted Feb 25, 2024 on Expedia
Very nice hotel ,pretty close to Disney.
Comment from Hotel Management
Mar 3, 2024 by Grand Magic Hotel , Hotel Management
Dear martinThe Grand Magic Hotel Team thanks you for your comment. We are delighted to read that your stay went well and our teams were happy to welcome you !Do not hesitate to contact us for your future stay with us, we will be glad to help you !Best regards,Charlotte l Reception Team
by A verified traveler
Posted Jan 26, 2024 on Expedia
Beautiful hotel and perfect for Disneyland Paris
Comment from Hotel Management
Jan 27, 2024 by Marie - Reception Team, Hotel Management
Dear Erin,Thank you for taking the time to share your impressions with us about our hotel.We are glad that you had a great time with us and will be delighted to welcome you again at the Grand Magic Hotel.Best regards,
by A verified traveler from Riffa
Posted Jan 22, 2024 on Expedia
They need to change the carpet in the room, they look old. Also, the bathroom needs renovation
Comment from Hotel Management
Jan 23, 2024 by Grand Magic Hotel , Hotel Management
Dear AhmedGrand Magic hotel’s team is sincerely thanking you for taking time to share your opinion and experience about our Hotel. We are sorry that your room didn’t meet your expectations, be sure that we already pass the information about the issues you encountered to our house keeping serviceWe hope we will be able to welcome you again soon.We wish you a nice dayBest Regards Charlotte l Reception team
by A verified traveler
Posted Jan 15, 2024 on Expedia
Comment from Hotel Management
Jan 18, 2024 by Marie - L’équipe de la réception, Hotel Management
Madame, Monsieur,Nous vous remercions d’avoir pris le temps de partager votre expérience sur notre hôtel.J'espère que vous nous ferez le plaisir de revenir et que nous aurons la possibilité de vous accueillir de nouveau !Nous vous souhaitons une agréable journée, Sincèrement,
by A verified traveler
Posted Jan 3, 2024 on Expedia
Room was amazing and the lobby areas and breakfast was also amazing had all foods my kids wanted, defo recommend 👌
Comment from Hotel Management
Jan 12, 2024 by Grand Magic Hotel , Hotel Management
Dear Tanya,Thank you for taking the time to share your thoughts on our satisfaction survey.We are delighted to read that your experience at our hotel was great.We hope to see you soon for an another magical stay.We look forward to welcoming you back to the Grand Magic Hotel.Best regards,Charlotte l Reception Team