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Hotel Helzear Etoile

4.0 star property
Hotel with a 24-hour front desk, a short walk to Champs-Élysées

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Photo gallery for Hotel Helzear Etoile

Exterior
Mini-fridge, microwave, stovetop, espresso maker
Suite 1 Chambre Duplex | Living room | 101-cm plasma TV with satellite channels, TV
Grande Suite 1 Chambre | Premium bedding, minibar, in-room safe, soundproofing
Grande Suite 1 Chambre | Premium bedding, minibar, in-room safe, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Communicates Room

Mini-fridge, microwave, stovetop, espresso maker

Deluxe Communicates Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Plasma TV
2 bedrooms
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 bedroom suite

Premium bedding, minibar, in-room safe, soundproofing

Deluxe 1 bedroom suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Plasma TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite 1 Chambre Duplex

Suite 1 Chambre Duplex | Premium bedding, minibar, in-room safe, soundproofing

Suite 1 Chambre Duplex

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Plasma TV
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment

Premium bedding, minibar, in-room safe, soundproofing

2 Bedroom Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Plasma TV
Premium bedding
2 bedrooms
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe room

Mini-fridge, microwave, stovetop, espresso maker

Deluxe room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Plasma TV
Premium bedding
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
12 rue Christophe Colomb, Paris, 75008

What's nearby

  • Champs-Élysées - 5 min walk - 0.3 miles
  • Arc de Triomphe - 8 min walk - 0.5 miles
  • Eiffel Tower - 5 min drive - 1.4 miles
  • Palais Garnier - 6 min drive - 1.9 miles
  • Louvre Museum - 6 min drive - 2.2 miles

Getting around

  • George V Station - 4 min walk
  • Paris Avenue Foch Station - 5 min drive
  • Paris Orly Airport (ORY) - 38 min drive

Restaurants

  • ‪Miss Ko - ‬3 min walk
  • ‪Le Bar - ‬3 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪La Galerie - ‬3 min walk
  • ‪Akira Back - ‬3 min walk

About this property

Hotel Helzear Etoile

Upscale hotel near Champs-Élysées
Close to Arc de Triomphe and Eiffel Tower, Hotel Helzear Etoile provides a terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), luggage storage, and a front-desk safe
  • Multilingual staff, an elevator, and free newspapers
Room features
All guestrooms at Hotel Helzear Etoile feature thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Designer toiletries, tubs or showers, and hair dryers
  • 101-cm plasma TVs with satellite channels
  • Kitchenettes, mini fridges, and microwaves

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Children's games
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 101-cm plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 90

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Late check-out fee: EUR 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites Hotel Helzear Etoile Paris
Suites Hotel Helzear Etoile
Suites Helzear Etoile Paris
Suites Helzear Etoile
Hotel Helzear Etoile
Hotel Helzear Etoile Paris
Suites et Hotel Helzear Etoile
Hotel Helzear Etoile Aparthotel
Hotel Helzear Etoile Aparthotel Paris

Frequently asked questions

Is Hotel Helzear Etoile pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Helzear Etoile?

Self parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at Hotel Helzear Etoile?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Helzear Etoile?

Check-out is at 11:00 AM. Late check-out is available for EUR 90 (subject to availability).

Does Hotel Helzear Etoile provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is Hotel Helzear Etoile located?

Located in Champs-Élysées, this hotel is within a 5-minute walk of Avenue Georges V and Champs-Élysées. Arc de Triomphe and Place Charles de Gaulle are also within 10 minutes. George V Station is only a 4-minute walk and Kleber Station is 7 minutes.

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Hotel Helzear Etoile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 269 reviews
Rating 8 - Good. 75 out of 269 reviews
Rating 6 - Okay. 30 out of 269 reviews
Rating 4 - Poor. 10 out of 269 reviews
Rating 2 - Terrible. 12 out of 269 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by the nicest staff, the hotel and our rooms were ready and lovely. There was a personal note and macarons waiting for us. Our rooms were very nice and cleaned daily. If we needed help with transportation or reservations, the staff was ready to help. We loved the location! It was easy to get to restaurants, the arc de triomphe and the Eiffel Tower. The metro was a short, easy walk too. Would definitely stay there again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

ekarpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Apr 2025

10/10 Excellent

Khristine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this hotel being very convenient to all the dining spots and Champs Elysees , Arc di Triomphe. The suite is clean and I love the architectural design!
Stayed 3 nights in Oct 2024

10/10 Excellent

maria c

Liked: Cleanliness, property conditions & facilities, communication
Concierge staff were exceptionally courteous, informative, helpful, and professional - looking!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very great place to stay, kind staff, central location great room and walking distance to Champs-Élysées and the Arc de Triomphe
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, communication
Slim and Fabienne were great!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Norran

Liked: Cleanliness, amenities, room comfort, communication
We really enjoyed our stay. The hotel is very well located, close to all the designer stores. The bed and facilities were very good and clean too. The receptionist in the morning was very friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, communication
With kitchen appliances, it’s enough narrow space for skinny people, it’s cleaned, walk able to Arc de Triomphe and Metro Station
Stayed 4 nights in Sep 2024

10/10 Excellent

Essie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the location, staff, room, and the overall experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

MARK

Liked: Cleanliness, room comfort, communication
Great location, nice and clean, comfortable bed
Stayed 4 nights in Apr 2023

10/10 Excellent

OMRAN

Liked: Cleanliness, room comfort, communication

Nice hotel and location

Very nice hotel excellent staff and very clean.
Stayed 5 nights in Oct 2022

10/10 Excellent

tim

Liked: Property conditions & facilities, communication
Location was great and property was nice
Stayed 3 nights in Mar 2023

10/10 Excellent

hakki

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only one think ,back of the hotel kindergarten. Kids makin crayz noise
Stayed 5 nights in Sep 2024

10/10 Excellent

Gwen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really liked the room and the proximity this property had to the places we wanted to visit.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Great location. But no as the picture.

I do like the place. Location excellent. The only think that I don’t like is that I book a room with two floors it show a lot of space. And when I got there they gave me first floor with a lot of humidity on the walls. They change the room to a tiny room. I didn’t get the room with two floors as I booked Also they offer airport pick up. But is not free.
Stayed 3 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, room comfort, communication

Pretty good!

Location is amazing, hotel is really lovely, clean and well maintained. Staff very helpful. But the room was tiny with no room to move around when the couch bed was pulled out and there was a school next door so it was very very loud for hours early in the morning with loads of kids outside playing.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed so many things about the property. The service was fantastic, we were greeted with kindness and attentiveness. The staff took us through the normal registry procedures, answered all of our questions and concerns, each room is named after a famous poet, playwright, or ancient literature character. The architecture and interiors were upscale without advertising so. We’d divinely stay here on our next visit.
Stayed 1 night in Jul 2022

6/10 Okay

Ashlee

Disliked: Cleanliness

Mehh

The room was quite dirty, Wi-Fi never really worked despite taking with the front desk multiple times and had to pay extra data charges on our phones from the Wi-Fi not working.
Stayed 2 nights in Sep 2022

2/10 Terrible

Keith

Disliked: Amenities, communication
We do not recommend. Firstly, we were not permitted to check-in earlier than 3pm even though we understood a room of the type we had booked to be available. Our overall experience was determined by the room we were allocated. The ground floor and front of the building were extremely noisy through the day and night. Street level passers by literally just oustide the bedroom window could be heard clearly, and were able to look into the room unless the curtains were drawn. Inside the building the noise from other guests in the ground floor reception area and the hallway was overwhelming. We requested another room but were told none other was available for the duration of our stay. It would be hard to believe that this challenge had not been raised before with the hotel management. We have stayed in Paris many times before happily at other hotels. This experience was poor.

2/10 Terrible

Lisa

Disliked: Amenities, property conditions & facilities, communication
This was the worst hotel experience of my life! Do not stay here. I reserved a “two bedroom suite” and the pictures I saw on the website (as well as the price) were reflective of what appeared to be a two bedroom suite. When I arrived at the property, I was charged in full for the five nights I reserved and taken up to the “two bedroom suite”. It was not a two-bedroom suite at all. It was two tiny hotel rooms adjoined by a door in the middle. Again, not reflective of the pictures that are shared on the Expedia website. Immediately I went downstairs and told them there was some sort of mistake and articulated my displeasure. They agreed that the pictures on the Expedia website were misleading but said there was nothing they could do and that I had to contact Expedia. At this point, I had already paid for the hotel in full ($4700 CAD!!) and they were refusing to refund me. I left the hotel (and found a more suitable one) and contacted Expedia for them to tell me that it was up to the hotel to refund me, not Expedia. I am yet to be refunded the $4700 that they charged me for a very misleading hotel room, not to mention I had to pay for another hotel room. The staff was not helpful and quite rude when trying to sort through this issue as was the Expedia representative. I have since escalated this issue to Expedia mgmt. and hoping to get some sort of response and refund. PROCEED WITH CAUTION!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Selda

Stayed 4 nights in Mar 2025

10/10 Excellent

Susanne Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and hotel room was nice
Stayed 5 nights in Dec 2024

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Dec 2024