Does Novotel Paris Créteil Le Lac have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.

Is Novotel Paris Créteil Le Lac pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Paris Créteil Le Lac?

Self parking is free at this property.

What time is check-in at Novotel Paris Créteil Le Lac?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

Where is Novotel Paris Créteil Le Lac located?

Located on a lake, this family-friendly hotel is within 12 mi (20 km) of Notre-Dame, Luxembourg Gardens, and Louvre Museum. Champs-Élysées and Palais Garnier are also within 12 mi (20 km). Creteil - Universite Station is 14 minutes by foot and Creteil - Prefecture Station is 21 minutes.

10/10 Excellent

AVELINO

Dec 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are very nice.

Stayed 5 nights in Nov 2024

10/10 Excellent

Yassine

Dec 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

This is my second time at Novotel Creteil Le Lac and it was again excellent! The staff is just amazing ! The hotel is very close to Creteil University metro station (Line 8) which is very convenient for people looking to visit Paris. Special thanks to Alima and all the restaurant / breakfast staff.

Stayed 2 nights in Dec 2024

10/10 Excellent

Adama

Feb 24, 2023

Liked: Cleanliness, staff & service

I enjoyed my stay. All the hotel workers are nice. I thank specially, Maria at the breakfast, she’s very nice, friendly and very respectful.

Stayed 5 nights in Feb 2023

8/10 Good

Athena Marie

Jul 1, 2025

Liked: Cleanliness, staff & service

Clean and nice. Staff tried their best with English, but we don't speak any french, so communications were a little hard at times. Tv kept turning off, and wouldn't connect. Bathtub extremely strange. Had to literally climb in as it is knee high. I'm disabled, and this is very hard to handle.

Stayed 6 nights in Jun 2025

8/10 Good

Ayotunde

Aug 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue.

Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay,highly recommen, best hotel.

Our week-long stay here was absolutely incredible. The staff provided outstanding service, always attentive and ensuring a seamless experience. Housekeeping was impeccable—rooms were cleaned daily, and staff even checked in to offer additional cleaning. Returning to a spotless, well-maintained room each day was truly delightful. The location is perfect, with the lake just a short walk away and a large shopping mall only 10 minutes on foot. Parking is convenient, featuring ample space and EV charging stations, making it ideal for electric vehicle owners. Overall, this stay exceeded expectations in every way. A well-deserved 10/10—highly recommended.

Stayed 5 nights in Feb 2025

8/10 Good

Simon

Aug 22, 2022

Liked: Staff & service, amenities, property conditions & facilities

This hotel is conveniently located for the metro (around 15 mins walk) which we wanted to use to get into the heart of Paris. The public areas in the hotel are modern but the room we stayed in was a little tired. Having said that we all slept well and would quite happily stay there again. The hotel also felt safe and the staff were very helpful.

Stayed 3 nights in Aug 2022

4/10 Poor

Frederick

Jul 11, 2024

Needs an update

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Feb 11, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never come again

1. Outdated and smelly room. 2. Dangerous access with icy lobby stairs, no pathway for luggage. 3. Not so friendly staff and takes a lifetime to check out. Asked questions and don't understand.

Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveler

Aug 30, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unless you want to spoil your trip never go here.

We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance.

Stayed 4 nights in Aug 2024

8/10 Good

Christian

Sep 2, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Stay here and do yourself, say yes to breakfast!!

Sandrine makes the best breakfast in town! Everything is tasty. Of course, the croissant, the baguette, the bread in general is fresh and delicious. They gave yogurt with fruits in the side. They have various different kind of cheese. Great juices, hot chocolate, coffees, espressos, cappuccinos, etc. They even have bacon which is really not a French classic! They have cereals and pastries. I'm sure I forget some stuff. And everything is the best! The service staff at the restaurant and in the hotel is top notch. The only negative is the gate to get to the hotel didn't work when we were there. And the hotel would need a little refreshing of the rooms. But we would come back and stay there again in a heartbeat. 45 minutes drive or metro to Paris center.

Stayed 2 nights in Aug 2023

10/10 Excellent

Sue

Apr 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My daughter and I stayed at this hotel as we were attending a wedding in Paris. It is set in a quiet residential area next to a large lake and although close to a road there was no traffic noise. There was plenty of parking at the hotel. There is a train station you can walk to and bus stops nearby, however, we did not use them, so I can not comment on them. Close by is a large, modern shopping mall, a 10 minute walk away, with a bug selection of shops and a huge supermarket. Inside the mall there were a wide range of places to eat all through the day and into the evening, including a McDonald’s. We used the hotel restaurant for dinner and the food and service were excellent. You can scan a menu to read it in English, which was very helpful. We arrived very late at night after travelling on the Eurostar and were welcomed and booked in quickly and efficiently. The room was spacious and clean and was serviced every day. The bed was very comfortable. There was a kettle and cups and a few fruit teas bags and along with a small fridge/chiller in the room. There are water stations in the hallways where you can get chilled still or sparking water in a glass bottle, which was provided in the room. We had a great stay at this hotel and found all of the staff friendly, welcoming and helpful.

Stayed 6 nights in Apr 2024

6/10 Okay

Verified traveler

Aug 15, 2025

Liked: Staff & service

The air conditioner was setup to limit the cooling The hôtel is a bit old Need to be refreshed

Stayed 1 night in Aug 2025

10/10 Excellent

Kayoko

Aug 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bed comfort

Stayed 6 nights in Jul 2025

2/10 Terrible

Jean

Jul 21, 2025

Pas très bien,

Bonjour, Un accueil pas très chaleureux, et des service, normalement gratuit, comme la wifi, mais ça ne fonctionnait pas dans l’hôtel, aussi l’as décoration et à désiré.

Stayed 2 nights in Jul 2025

4/10 Poor

Alexandre

Jul 16, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible séjour

Séjour déplorable dans un hôtel Novotel soi-disant "4 étoiles" à Créteil. Nous avons été extrêmement déçus par la qualité de l’établissement. Dès notre arrivée, nous avons dû monter plusieurs escaliers pour accéder au hall, puis à un ascenseur si étroit qu’il ressemblait plus à un monte-charge. Autant dire que c’était un véritable parcours du combattant avec une poussette. La chambre était sombre, étouffante (la climatisation étant inexistante ou très peu efficace), avec des moquettes tachées, des traces de sang sur les murs et même des araignées. L’ambiance générale était oppressante, au point que nous avons tenté de fuir la chambre en allant à la piscine… qui s’est révélée minuscule et totalement bondée. Le personnel, visiblement épuisé et peu aimable, semblait subir autant que les clients les conditions de cet hôtel, qui n’a rien d’un 4 étoiles. Une expérience extrêmement décevante, indigne du standing annoncé. Nous ne reviendrons pas.

Stayed 4 nights in Jul 2025

10/10 Excellent

Stefania

Jul 8, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Top!

Consigliatissimo Molto confortevole e spaziosa la camera c'era tutto quello che serviva anche il caffè!

Stayed 2 nights in Jul 2025

4/10 Poor

Jérôme

Jun 30, 2025

Liked: Cleanliness, room comfort

Pas un standard Novotel

Arrivée vers 14h. 30 min d'attente pour avoir la clé Le barman super bruyant. Chambre handicapé, vous prenez une douche, il y a de l'eau sur 50% du sol. Par de cuillères pour le café. Des gens bizarres sur le parking. Petit déjeuner de mauvaise qualité.

Stayed 1 night in Jun 2025

4/10 Poor

Peter

Jun 13, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Schlechte Bedienung, schlechte Besetzung am Rezeption, Zimmer nicht sauber, Dousche funk tuinierte nicht. Schreckliches Hotel

Stayed 1 night in Jun 2025

10/10 Excellent

Florence

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Beau séjour, la réceptionniste très sympa , ainsi que celle du bar restaurant . Tout était satisfaisant

Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Apr 13, 2025

Liked: Staff & service, amenities, property conditions & facilities

Bonjour, j'ai passé un bon moment, sauf, que le soir c'est assez bruyant et petit déjeuner nul ! Car vénoiserie brulé, pas de fruit et de yahourt ! Donc à revoir ! Merci.

Stayed 1 night in Apr 2025

10/10 Excellent

Laurence

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil au Top

Accueil excellent. Personnel extrêmement serviable et bienveillant que cela soit pour la chambre ou pour le restaurant

Stayed 1 night in Feb 2025

4/10 Poor

Adam

Jan 20, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice hotel, don’t get breakfast though!!

Hotel is nice, breakfast was very bad, they also charged me for at the hotel for 3 breakfasts when I only had breakfast once (added to the room upon arrival for one day). They said that a manager would contact me to refund me and they did not, I have called multiple times but no one answers the phone.

Stayed 4 nights in Jan 2025

10/10 Excellent

Azimullah

Jan 3, 2025

Liked: Property conditions & facilities

good

Stayed 2 nights in Dec 2024

10/10 Excellent

Varrill

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities

Well the air conditioning does not get colder. Needs either filter changes for maintenance.

Stayed 3 nights in Nov 2024

Novotel Paris Créteil Le Lac

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