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Novotel Paris Créteil Le Lac

4.0 star property
Lakefront hotel with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Novotel Paris Créteil Le Lac

Seasonal outdoor pool
Classic Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes
Sports facility
Property entrance
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, Multiple Beds

View from room

Classic Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed

Family Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed with Sofa bed, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Sofa bed - double
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Sofa bed - single
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Rue Jean Gabin RN 186, Creteil, Val-de-Marne, 94000

What's nearby

  • Creteil Soleil - 15 min walk - 0.8 miles
  • Notre-Dame - 18 min drive - 7.8 miles
  • Luxembourg Gardens - 19 min drive - 8.2 miles
  • Louvre Museum - 20 min drive - 8.4 miles
  • Eiffel Tower - 27 min drive - 13.3 miles

Getting around

  • Creteil - Universite Station - 14 min walk
  • Creteil Pompadour Station - 19 min walk
  • Paris Charles de Gaulle Airport (CDG) - 45 min drive

Restaurants

  • ‪Hippopotamus Steakhouse - ‬15 min walk
  • ‪Sushi Way - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Sayaka Sushi - ‬15 min walk
  • ‪Bistro Romain - ‬11 min walk

About this property

Novotel Paris Créteil Le Lac

Upscale eco-certified hotel near Paris Expo
At Novotel Paris Créteil Le Lac, you can look forward to a terrace, a shopping mall on site, and a garden. The on-site French cuisine restaurant, La Cabane, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and meeting rooms
  • Multilingual staff, free newspapers, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 110 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Highchairs, free infant beds, and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, toasters, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, French, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 35
  • Snack bar/deli

Restaurants on site

  • La Cabane

Things to do

  • Arcade/game room
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 7.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 35

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Paris Creteil Le Lac
Créteil
Créteil Lac
Créteil Paris
Lac Créteil
Novotel Créteil
Novotel Creteil Le Lac Hotel Creteil
Novotel Paris Créteil Le Lac Hotel
Novotel Lac
Novotel Paris Créteil Lac
Novotel Paris Créteil Lac Creteil
Novotel Paris Créteil Lac Hotel
Novotel Paris Créteil Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
Novotel Paris Créteil Le Lac Creteil
Novotel Paris Créteil Le Lac Hotel Creteil

Frequently asked questions

Does Novotel Paris Créteil Le Lac have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.

Is Novotel Paris Créteil Le Lac pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Paris Créteil Le Lac?

Self parking is free at this property.

What time is check-in at Novotel Paris Créteil Le Lac?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Novotel Paris Créteil Le Lac?

Check-out is at noon.

Where is Novotel Paris Créteil Le Lac located?

Located on a lake, this family-friendly hotel is within 12 mi (20 km) of Notre-Dame, Luxembourg Gardens, and Louvre Museum. Champs-Élysées and Palais Garnier are also within 12 mi (20 km). Creteil - Universite Station is 14 minutes by foot and Creteil Pompadour Station is 19 minutes.

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Novotel Paris Créteil Le Lac Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 175 out of 722 reviews
Rating 8 - Good. 264 out of 722 reviews
Rating 6 - Okay. 164 out of 722 reviews
Rating 4 - Poor. 72 out of 722 reviews
Rating 2 - Terrible. 47 out of 722 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

AVELINO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay,highly recommen, best hotel.

Our week-long stay here was absolutely incredible. The staff provided outstanding service, always attentive and ensuring a seamless experience. Housekeeping was impeccable—rooms were cleaned daily, and staff even checked in to offer additional cleaning. Returning to a spotless, well-maintained room each day was truly delightful. The location is perfect, with the lake just a short walk away and a large shopping mall only 10 minutes on foot. Parking is convenient, featuring ample space and EV charging stations, making it ideal for electric vehicle owners. Overall, this stay exceeded expectations in every way. A well-deserved 10/10—highly recommended.
Stayed 5 nights in Feb 2025

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

This is my second time at Novotel Creteil Le Lac and it was again excellent! The staff is just amazing ! The hotel is very close to Creteil University metro station (Line 8) which is very convenient for people looking to visit Paris. Special thanks to Alima and all the restaurant / breakfast staff.
Stayed 2 nights in Dec 2024

8/10 Good

Mutiat

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment with friendly staffs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Azimullah

Liked: Property conditions & facilities
good
Stayed 2 nights in Dec 2024

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, don’t get breakfast though!!

Hotel is nice, breakfast was very bad, they also charged me for at the hotel for 3 breakfasts when I only had breakfast once (added to the room upon arrival for one day). They said that a manager would contact me to refund me and they did not, I have called multiple times but no one answers the phone.
Stayed 4 nights in Jan 2025

8/10 Good

Jaiveer Singh

Liked: Amenities
I like this hotel and management very good
Stayed 4 nights in Aug 2023

8/10 Good

Ayotunde

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue.
Stayed 3 nights in Aug 2024

10/10 Excellent

Varrill

Liked: Cleanliness, staff & service, amenities
Well the air conditioning does not get colder. Needs either filter changes for maintenance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adama

Liked: Cleanliness, staff & service
I enjoyed my stay. All the hotel workers are nice. I thank specially, Maria at the breakfast, she’s very nice, friendly and very respectful.
Stayed 5 nights in Feb 2023

4/10 Poor

sidy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very hot because they control the heat and the air conditioner unit so the rooms were very hot ant times and when you open the windows you get some insect entering the room so it was a terrible experience there for me and my wife
Stayed 4 nights in Oct 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay!

Great stay. After a slight mix up with my booming and the required room type the staff went over and beyond to get us sorted. Great room, lovely staff in the restaurant. The hotel is a 10 min pleasant walk to the shopping mall where you the metro right into the centre. Lovely pool area. Would stay again.
Stayed 3 nights in Aug 2023

4/10 Poor

Frederick

Needs an update
Stayed 2 nights in Jul 2024

8/10 Good

Henrique

Liked: Cleanliness, staff & service
Cocktails were terrible. If you do not speak french you will have a hard time. Overall mediocre experience. And the room are in need of maintenance.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mahboob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquito all over the room, dirty toilets and bathroom. The bed sheets were really dirty and filthy. The fridge had fungus in it.
Stayed 3 nights in Aug 2024

8/10 Good

Simon

Liked: Staff & service, amenities, property conditions & facilities
This hotel is conveniently located for the metro (around 15 mins walk) which we wanted to use to get into the heart of Paris. The public areas in the hotel are modern but the room we stayed in was a little tired. Having said that we all slept well and would quite happily stay there again. The hotel also felt safe and the staff were very helpful.
Stayed 3 nights in Aug 2022

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down. Pool was shut. Breakfast was poor and nearly gone when we arrived.
Stayed 1 night in Jul 2023

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Hotel in general was good, nice pool, good parking, misunderstanding with room booking and breakfast. And shower head was not good and therefore struggled to have a shower without soaking the bathroom
Stayed 1 night in Aug 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well . No problems
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unless you want to spoil your trip never go here.

We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance.
Stayed 4 nights in Aug 2024

6/10 Okay

Elizabeth

Needs English speaking receptionist

No one really spoke English! Not enough towels for 3 ppl only for 2. No irons in room. Way to far from city center
Stayed 2 nights in Sep 2023

10/10 Excellent

Elanko

Liked: Cleanliness, staff & service, property conditions & facilities
Metro or shops are not close.
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never come again

1. Outdated and smelly room. 2. Dangerous access with icy lobby stairs, no pathway for luggage. 3. Not so friendly staff and takes a lifetime to check out. Asked questions and don't understand.
Stayed 3 nights in Feb 2023

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort

Stay here and do yourself, say yes to breakfast!!

Sandrine makes the best breakfast in town! Everything is tasty. Of course, the croissant, the baguette, the bread in general is fresh and delicious. They gave yogurt with fruits in the side. They have various different kind of cheese. Great juices, hot chocolate, coffees, espressos, cappuccinos, etc. They even have bacon which is really not a French classic! They have cereals and pastries. I'm sure I forget some stuff. And everything is the best! The service staff at the restaurant and in the hotel is top notch. The only negative is the gate to get to the hotel didn't work when we were there. And the hotel would need a little refreshing of the rooms. But we would come back and stay there again in a heartbeat. 45 minutes drive or metro to Paris center.
Stayed 2 nights in Aug 2023

4/10 Poor

Roger IHsiang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here again!

Very disappointed with the room. Upon checking into the room I found a nickel size bed bug lying on its back on the bathroom sink. After my 2nd request the staff agreed to let me change room. Curtains and bathtub plug broken. Room has not been well maintained since pre-Covid. The staffs were inexperienced except for the ladies helping at the restaurant. I would never stay at this hotel again!
Stayed 3 nights in Feb 2023