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Mama Shelter Paris La Défense

Property class: 4

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Photo gallery for Mama Shelter Paris La Défense

A breakfast setup with a city view, including a satellite dish, on a table with a sofa and cushions. - Mama Shelter Paris La Défense (Puteaux)
An outdoor seating area with round tables, chairs, and string lights. - Mama Shelter Paris La Défense (Puteaux)
A hotel room with a bed, a desk with a lamp, a coffee maker, and a view of a cityscape with a tower. - Mama Shelter Paris La Défense (Puteaux)
A conference room with a long table, chairs, a whiteboard, and a projector screen. - Mama Shelter Paris La Défense (Puteaux)
Exterior - Mama Shelter Paris La Défense (Puteaux)
You can look forward to an arcade/game room, dry cleaning/laundry services, and 3 bars at Mama Shelter Paris La Défense . At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Free in-room WiFi and a business center are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Medium Mama Double

Room

Medium Mama Double

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium Mama Double - Eiffel Tower View

A hotel room with a bed, a desk with a chair, a large window with curtains, a mirror, and a wall-mounted TV.

Medium Mama Double - Eiffel Tower View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Twin

A hotel room with two beds, a desk, a lamp, a window with curtains, and a framed picture on the wall.

Medium Mama Twin

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for XXL Mama Family

A hotel room with a bed, a desk, a mirror, and a window with curtains.

XXL Mama Family

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for XXL Mama Suite

A hotel room with a large bed, a mirror, a wall art piece, and a red accent wall.

XXL Mama Suite

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for XXL Mama Suite Accessible

A hotel room with a large bed, a mirror, a wall art piece, and a red accent wall.

XXL Mama Suite Accessible

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Puteaux, Mama Shelter Paris La Défense is in the city center and near a metro station. Louvre Museum and Palais Garnier are cultural highlights, and some of the area's notable landmarks include Arc de Triomphe and Notre-Dame. Check out an event or a game at Paris La Défense Arena, and consider making time for Luxembourg Gardens, a top attraction not to be missed. Visit our Puteaux travel guide
Map
10 Rue Jean Jaures, Puteaux, 92800

What's nearby

  • A cityscape with tall buildings, including RTE and Novotel, and a busy highway with light trails.
    La Défense
    1 min walk - 0.0 miles
  • Notre-Dame Cathedral in Paris, France, with its iconic twin towers and detailed Gothic architecture.
    Seine
    1 min walk - 0.1 miles
  • A serene pond surrounded by lush greenery and trees.
    Bois de Boulogne
    16 min walk - 0.9 miles
  • Westfield Les 4 Temps
    13 min walk - 0.7 miles
  • CNIT
    18 min walk - 1.0 mile

Getting around

  • Esplanade de la Defense Station
    6 min walk
  • Paris Puteaux Station
    18 min walk
  • Paris Orly Airport (ORY)
    42 min drive

Restaurants

  • Meliá The Place
    7 min walk
  • Beiti
    7 min walk
  • Coutume
    6 min walk
  • Skyline Bar & Lounge
    7 min walk
  • Brasserie L'angle
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 30 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10 for children
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Mama's Diner
  • Mama's Penthouse
  • Mama's Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 7.15 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mama Shelter Paris La Défense pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much is parking?

Self parking is available for EUR 30 per night.

What time is check-in at Mama Shelter Paris La Défense ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mama Shelter Paris La Défense ?

Check-out is at noon.

Where is Mama Shelter Paris La Défense located?

Located in the heart of Puteaux, this hotel is within 1 mi (2 km) of Seine and La Défense. Arc de Triomphe and Champs-Élysées are also within 3 mi (5 km). Esplanade de la Defense Station is 6 minutes by foot and Pont de Neuilly Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Paris La Défense Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 146 out of 246 reviews
Rating 8 - Good. 69 out of 246 reviews
Rating 6 - Okay. 16 out of 246 reviews
Rating 4 - Poor. 7 out of 246 reviews
Rating 2 - Terrible. 8 out of 246 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel all in all, we enjoyed beautiful views of the city — with the Eiffel Tower in the distance, absolutely beautiful. Staff was super friendly and helpful. Breakfast was ok, but nothing to write home about.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super hôtel kids frendly
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
We generally had a good time - the hotel is nice and the lobby staff were helpful. The rooftop bar however had a strong energy of it being the manager’s night off. The tables on the rooftop bar were not being cleared or cleaned - we couldn’t enjoy the view because the table we sat on was covered in old food. We watched another guest pay and leave, the user water cups and bread from her meal were left on the table, when some more guests came , ordered and received drinks , the old water and bread was left on their table. We saw multiple guests have to ask for their table to be cleaned.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, very clean, electric charger point for car. Child friendly and great views of Eiffel Tower.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Decent location 5 mins from Esplanade De Le Defense metro stop. 2 grocery stores within 10mins walk. Breakfast was 21 euro's so I didn't have any of that. WiFi was strong in the room. Shower was nice. Room was quiet. Would recommend.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, with funky vibes
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location for my visit. Good breakfast. Water bottle only provided only on first day, but water can be access from the dispenser on the reception floor. The shortage is there was no microwave. The staff were friendly and helpful when processing check in and check out. However, one day there was a water leak from entrance ceiling of my room in early morning. The staff seemed not patient when respond to my reporting and questions of the leakage.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, fun and quirky decorations and comfortable beds.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff a lot of options for breakfast
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Hotel is nice and new, But NOT CLEAN, Housekeeping do not clean the room, put the dirty towels back, and sheets back. Nothing clean..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staffs.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for business

Perfect for a 2 day business trip
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coolt hotell!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this pet friendly hotel. The staff is kind, very welcoming, responsive. Rooms are very comfortable. Will definitely book again!
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I found it interesting that they did not have a way for someone to get coffee in their room or anywhere in the hotel in the morning. Not even a pot where you could heat up water.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from restaurant from 14 floor
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was one of kind , from the entryway, lobby, and all the way to the interesting decorations in the rooms.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to metro. Nice pizza shop across the way. Super friendly and helpful staff. The penthouse was great.
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Metro is within walking distance. Only problem was i wish the diner was open more since there's not a lot of food options near
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a young atmosphere, yet the staff is very friendly and proactively helpful. Don’t forget to explore Paris if you get caugt in playing the many retro arcade games in the reception!
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

This hotel is recommended apart from the fact that one room had no functioning air conditioning and the other no hot water for the shower.
Stayed 2 nights in Jul 2025