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Hôtel Mercure Paris Gennevilliers

4.0 star property
Art Deco hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hôtel Mercure Paris Gennevilliers

Daily continental breakfast (EUR 20 per person)
Family Room, 1 Double Bed and 1 Double Sofa Bed | Frette Italian sheets, premium bedding, in-room safe, desk
Reception
Exterior
Business center
Hôtel Mercure Paris Gennevilliers offers a sophisticated retreat in Gennevilliers. Relax on the terrace, work out in the gym, or use free WiFi and coworking spaces. Near Stade de France with Le Charbon restaurant on-site, it balances relaxation and productivity.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed and 1 Double Sofa Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 1 Double Bed and 1 Double Sofa Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed and 1 Single Sofa Bed

Family Room, 1 Double Bed and 1 Single Sofa Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 1 Double Bed and 1 Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Junior Suite, 1 Double Bed with Sofa bed

Privilege, Junior Suite, 1 Double Bed with Sofa bed | Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3 Avenue Des Louvresses, Gennevilliers, Hauts-de-Seine, 92230

What's nearby

  • Stade de France - 6 min drive - 4.3 miles
  • Arc de Triomphe - 20 min drive - 7.7 miles
  • Champs-Élysées - 20 min drive - 7.7 miles
  • Eiffel Tower - 26 min drive - 8.9 miles
  • Palais Garnier - 33 min drive - 6.1 miles

Getting around

  • Epinay-sur-seine Station - 4 min drive
  • Gennevilliers RER Station - 15 min walk
  • Paris Charles de Gaulle Airport (CDG) - 34 min drive

Restaurants

  • ‪TOTAL ACCESS - ‬4 min drive
  • ‪Hippopotamus - ‬4 min drive
  • ‪Campanile Hotel Barbanniers Gennevilliers - ‬12 min walk
  • ‪Bistro Du Boucher - ‬14 min walk
  • ‪Paladar - ‬14 min walk

About this property

Hôtel Mercure Paris Gennevilliers

Upscale hotel near Stade de France
You can look forward to a free daily manager's reception, a terrace, and a bar at Hôtel Mercure Paris Gennevilliers. The on-site restaurant, Le Charbon, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • A water dispenser, free newspapers, and a 24-hour front desk
  • A front-desk safe, 3 meeting rooms, and a banquet hall
  • Guest reviews speak well of the overall condition
Room features
All 144 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 44-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Charbon

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day, plus a one-time cleaning fee of EUR 15
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per day plus EUR 15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Gennevilliers
Mercure Paris Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel
Hôtel Mercure Paris Gennevilliers Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel Gennevilliers

Frequently asked questions

Is Hôtel Mercure Paris Gennevilliers pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. A cleaning fee of EUR 15 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hôtel Mercure Paris Gennevilliers?

Self parking is available for EUR 9 per day.

What time is check-in at Hôtel Mercure Paris Gennevilliers?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hôtel Mercure Paris Gennevilliers?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hôtel Mercure Paris Gennevilliers located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Seine and within 6 mi (10 km) of Stade de France and La Défense. Palais des Congrès de Paris and Place de Clichy are also within 6 mi (10 km). Gennevilliers RER Station is 15 minutes by foot and Gare de Gennevilliers Tram Stop is 15 minutes.

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Hôtel Mercure Paris Gennevilliers Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 301 reviews
Rating 8 - Good. 97 out of 301 reviews
Rating 6 - Okay. 46 out of 301 reviews
Rating 4 - Poor. 23 out of 301 reviews
Rating 2 - Terrible. 21 out of 301 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked well for us, there wasn't much around the hotel though and had to travel for any tourist sightseeing.
Stayed 2 nights in May 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well trained to accommodate guests.
Stayed 3 nights in Aug 2025

6/10 Okay

Davinder

Liked: Staff & service
Disliked: Property conditions & facilities
Not for family stay. Staff were friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

sahand

Liked: Cleanliness, staff & service, property conditions & facilities
Nice👍
Stayed 1 night in Aug 2025

4/10 Poor

Milada

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
L état des matelas était plus que déplorable, il y avait encore des affaires des précédents voyageurs dans le frigo. Il n'y avait plus de savon shampoing et démêlant dans les distributeurs de la salle de bain. On a retrouvé une assiette cassée dans la chambre. On a prévenu la réception et à notre retour en fin de journée seul les lits avaient été fait. Cet hôtel ne devrait pas faire partie de la chaîne Mercure.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Liked: Staff & service
Fint hotel med hjælpsomme mennesker, der dog ikke alle taler for godt engelsk, men det gik alligevel! Hotellet er i god stand og fint indrettet, men beliggenheden er desværre ikke så god som forventet. Der er ikke noget i nærheden af hotellet og det offentlige transport var udfordret, så vi måtte bruge uber hver dag, for at komme frem og tilbage.
Stayed 5 nights in Jul 2025

6/10 Okay

Albin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bar staff terrible, lack of customer service

What did ruin this for me was the deposit 150 eur when we got there. The bar staff was absolutely shocking. We were a bit scared to ask for beer as the bar staff was terrible. They need to change their attitude. Will never book there again
Stayed 2 nights in Jul 2025

4/10 Poor

Arup

Disliked: Cleanliness, staff & service, amenities
1. The reception staff lacked the experience to handle international clients and were frequently absent from reception desk throughout the day. 2. The property manager was only available for a few hours on certain days, making them largely inaccessible. 3. Instead of providing 2 double beds as per reservation, the hotel provided only 1 double bed and 1 uncomfortable sofa bed.
Stayed 4 nights in Jul 2025

4/10 Poor

Jeremy

Disliked: Cleanliness, amenities, property conditions & facilities
I trusted Expedia's recommendation and saw what I thought was a good deal. I knew we were going to spend a lot of money in Paris, with very limited time at the hotel, so we selected this hotel, and later regretted it. First of all, we arrived at 4pm, with reversations a week in advance, and we still had to wait almost 30 min for our room. They even switched our room as the original still wasn't clean. When we got the the room, it was fine at first...definitely nothing extravagant, but then we noticed black mold (see photo) all over the shower ceiling. I let the front desk clerk, but he stated it was the only room left. Also, it appeared they hadnt cleaned under the shower glass divider in who knows how long - nasty grime and mold there also. It was ashame as the staff appeared friendly from the little contact we had, but they did not reslove our concern.
Stayed 3 nights in Jul 2025

6/10 Okay

Annica

Liked: Cleanliness, staff & service, room comfort

Dejligt hotel, tæt på transport til Centrum.

Dejligt hotel, god service med glade medarbejdere. Ligger godt, MC D tæt på samt tog station med tog ind til Eiffel Tårnet. Menget nemt at komme rundt. Værelset var lidt slidt, med sæbe holder der faldt af væggen, køleskab/skuffe virkede ikke. Men ellers pænt og rent.
Stayed 2 nights in Jul 2025

6/10 Okay

Oskar Andreas Rainer Eberhard

Liked: Cleanliness, staff & service
Unser erstes Zimmer war nach dem Check-In nicht gereinigt worden. Schmutz und Haare waren auf den Betten und das Bad wurde ebenfalls nicht gereinigt. Nach einer Beschwerde an der Rezeption haben wir unkompliziert ein anderes Zimmer bekommen. In diesem Zimmer funktionierte die Klimaanlage leider nicht. Demnach wollten wir auch nicht in diesem Zimmer bleiben und gingen wieder an die Rezeption. Nach einer Entschuldigung des Personals erhielten sofort ein neues Zimmer. In diesem war alles zu unserer Zufriedenheit. Eine gute Anbindung an die Bahn gibt es auch, denn der Bahnhof ist nicht weit entfernt vom Hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil moyennement agréable. Ne voyant pas mon paiement pourtant bien effectué via hôtels.com, la dame semblait sceptique à m'accueillir.
Stayed 1 night in Jun 2025

4/10 Poor

Gerson

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El aire acondicionado es demasiado caliente no te permite colocarlo más frio
Stayed 4 nights in Jun 2025

2/10 Terrible

Anastasia

Disliked: Staff & service
When we arrived they had no room for us we had to wait for one to be cleaned it was 2 hours after check in the bar and room service was closed on weekends we had to leave a £350 security deposit which was more than the stay cost us when checking out I was advised it would go straight back on to my card as we didnt even eat there theybhave taken £42 from my card with no notification what it is for I am waiting for a response from the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very out of the way location. Perfect for transiting and very good for the price.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor service will not be staying again.

The girl at reception was rude and not helpful at all. After checking in, we noticed we didn’t have enough towels and needed 2 extra pillows. I went to the reception to request what we needed but she simply refused to provide 2 extra pillows for the sofa beds. There was no reason given, she just said she is not going to provide the additional pillows with a straight face. Towels were provided 2 hours later after three trips to the reception, it was bizarre. The worst part was the same girl from reception later knocked our door with pillows in her hand in the evening and I was obviously surprised but happy to see her with the pillows. She then responded saying oh, these pillows are for another room. It didn’t feel like we were staying in a 4 star hotel, we wouldn’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matelas confortable, pas de bruit, parfait
Stayed 1 night in May 2025

10/10 Excellent

Raima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025

4/10 Poor

meeraa

Disliked: Cleanliness, amenities, property conditions & facilities
Das Familienzimmer war so unsauber. WC Wände Katastrophe. Im Bett konnte man kaum schlafen, weil es so gejuckt hatte. Wir waren nur zum Übernachten dort. Bilder und Realität waren leider sehr verschieden. Schade, dass Mercure diesmal bei der Qualität versagt hat.
Stayed 1 night in Apr 2025

2/10 Terrible

Ramona R

Disliked: Amenities
Clean your rooms and provide a Clean and hygienic room. Train your housekeepers proper hygiene and how to clean rooms daily and change sheets. Upkeep needs so much help!
Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Amenities
Tarifs taxe
Stayed 1 night in Apr 2025

10/10 Excellent

JOANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar sehr schön sauber und freundlich
Stayed 2 nights in Dec 2024

2/10 Terrible

Abdurrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DEPOSIT FOR STAYING OVER :)

Terrible approach how we have to pay a deposit to stay in a hotel in 2024 asked for extra € but then to be refunded 2-7 days… first time ever seen this rule. 8 euros per person tax € euro car park fee … i should warn people to read every little print with this company to avoid further chargers…!
Stayed 1 night in Dec 2024

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour convenable petit ddjeuner trop excessif
Stayed 1 night in Nov 2024

8/10 Good

jerome

Liked: Staff & service, room comfort
Chambre correct mais sans plus. Trace d humidité et douche abîmée mais signalé a la réception Petit dej à 20 € non justifié. Quantité en manque
Stayed 1 night in Nov 2024

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