Is Hôtel Mercure Paris Gennevilliers pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. A cleaning fee of EUR 15 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hôtel Mercure Paris Gennevilliers?

Self parking is available for EUR 9 per day.

What time is check-in at Hôtel Mercure Paris Gennevilliers?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hôtel Mercure Paris Gennevilliers?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hôtel Mercure Paris Gennevilliers located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Seine and within 6 mi (10 km) of Stade de France and La Défense. Palais des Congrès de Paris and Place de Clichy are also within 6 mi (10 km). Gennevilliers RER Station is 15 minutes by foot and Gare de Gennevilliers Tram Stop is 15 minutes.

6/10 Okay

Davinder

Aug 26, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Not for family stay. Staff were friendly and helpful.

Stayed 2 nights in Aug 2025

8/10 Good

sahand

Aug 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice👍

Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel in a very out of the way location. Perfect for transiting and very good for the price.

Stayed 1 night in May 2025

10/10 Excellent

Stacey

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property worked well for us, there wasn't much around the hotel though and had to travel for any tourist sightseeing.

Stayed 2 nights in May 2025

10/10 Excellent

Raima

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Stayed 2 nights in Apr 2025

2/10 Terrible

Ramona R

Apr 24, 2025

Disliked: Amenities

Clean your rooms and provide a Clean and hygienic room. Train your housekeepers proper hygiene and how to clean rooms daily and change sheets. Upkeep needs so much help!

Stayed 1 night in Apr 2025

4/10 Poor

Arup

Jul 22, 2025

Disliked: Cleanliness, staff & service, amenities

1. The reception staff lacked the experience to handle international clients and were frequently absent from reception desk throughout the day. 2. The property manager was only available for a few hours on certain days, making them largely inaccessible. 3. Instead of providing 2 double beds as per reservation, the hotel provided only 1 double bed and 1 uncomfortable sofa bed.

Stayed 4 nights in Jul 2025

2/10 Terrible

Anastasia

May 27, 2025

Disliked: Staff & service

When we arrived they had no room for us we had to wait for one to be cleaned it was 2 hours after check in the bar and room service was closed on weekends we had to leave a £350 security deposit which was more than the stay cost us when checking out I was advised it would go straight back on to my card as we didnt even eat there theybhave taken £42 from my card with no notification what it is for I am waiting for a response from the hotel

Stayed 3 nights in May 2025

10/10 Excellent

Zaynah

Jun 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Overall it was good. No issues at all. Friendly staff and decent facilities.

Stayed 2 nights in Jun 2024

10/10 Excellent

JOÃO

Sep 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everthing perfect

Stayed 3 nights in Sep 2023

8/10 Good

ERRICK

Jun 1, 2023

Liked: Property conditions & facilities

Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.

Stayed 3 nights in May 2023

4/10 Poor

Jeremy

Jul 7, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I trusted Expedia's recommendation and saw what I thought was a good deal. I knew we were going to spend a lot of money in Paris, with very limited time at the hotel, so we selected this hotel, and later regretted it. First of all, we arrived at 4pm, with reversations a week in advance, and we still had to wait almost 30 min for our room. They even switched our room as the original still wasn't clean. When we got the the room, it was fine at first...definitely nothing extravagant, but then we noticed black mold (see photo) all over the shower ceiling. I let the front desk clerk, but he stated it was the only room left. Also, it appeared they hadnt cleaned under the shower glass divider in who knows how long - nasty grime and mold there also. It was ashame as the staff appeared friendly from the little contact we had, but they did not reslove our concern.

Stayed 3 nights in Jul 2025

8/10 Good

Willebaldo

Oct 15, 2022

Liked: Cleanliness, staff & service

Good

Stayed 4 nights in Oct 2022

6/10 Okay

Matthew

Mar 29, 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Below standard for a 4 star hotel

For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.

Stayed 2 nights in Mar 2024

2/10 Terrible

stephanie

Jul 2, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

May 8, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Poor service will not be staying again.

The girl at reception was rude and not helpful at all. After checking in, we noticed we didn’t have enough towels and needed 2 extra pillows. I went to the reception to request what we needed but she simply refused to provide 2 extra pillows for the sofa beds. There was no reason given, she just said she is not going to provide the additional pillows with a straight face. Towels were provided 2 hours later after three trips to the reception, it was bizarre. The worst part was the same girl from reception later knocked our door with pillows in her hand in the evening and I was obviously surprised but happy to see her with the pillows. She then responded saying oh, these pillows are for another room. It didn’t feel like we were staying in a 4 star hotel, we wouldn’t stay here again.

Stayed 1 night in Apr 2025

2/10 Terrible

Cyrille

Aug 25, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Stayed 1 night in Aug 2022

2/10 Terrible

Haihaithip

Aug 14, 2022

Disliked: Staff & service

Breakfast was poor. They complained when we even asked for an egg even tho we payed for it. Cleaning lady keep coming on the awkward moments.

Stayed 1 night in Aug 2022

4/10 Poor

Mohammed

Jul 1, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Not what I expected

Stayed 2 nights in Jun 2022

6/10 Okay

Martin

Oct 17, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Functional hotel out of town in commercial zone

Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.

Stayed 2 nights in Oct 2023

8/10 Good

Jestina

Jul 28, 2025

Stayed 3 nights in Jul 2025

6/10 Okay

Oskar Andreas Rainer Eberhard

Jun 27, 2025

Liked: Cleanliness, staff & service

Unser erstes Zimmer war nach dem Check-In nicht gereinigt worden. Schmutz und Haare waren auf den Betten und das Bad wurde ebenfalls nicht gereinigt. Nach einer Beschwerde an der Rezeption haben wir unkompliziert ein anderes Zimmer bekommen. In diesem Zimmer funktionierte die Klimaanlage leider nicht. Demnach wollten wir auch nicht in diesem Zimmer bleiben und gingen wieder an die Rezeption. Nach einer Entschuldigung des Personals erhielten sofort ein neues Zimmer. In diesem war alles zu unserer Zufriedenheit. Eine gute Anbindung an die Bahn gibt es auch, denn der Bahnhof ist nicht weit entfernt vom Hotel.

Stayed 2 nights in Jun 2025

4/10 Poor

Gerson

Jun 22, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

El aire acondicionado es demasiado caliente no te permite colocarlo más frio

Stayed 4 nights in Jun 2025

10/10 Excellent

gabriel

Jun 16, 2025

Stayed 1 night in Jun 2025

8/10 Good

Xavier

May 28, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in May 2025

Hôtel Mercure Paris Gennevilliers

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