Ratings based on 972 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from Ottawa
Posted Mar 17, 2024 on Expedia
Comment from Hotel Management
Mar 18, 2024 by La Team Elysée, Hotel Management
Hello Cynthia,Merci pour cette belle note :)Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.À très vite chez nous,La Team Elysée
by A verified traveler
Posted Mar 9, 2024 on Expedia
Conveniently located with shuttle service for families visiting Disneyland. One of the elevators was non functional during our stay but otherwise the facilities were in great condition. Front desk staff were very welcoming and friendly
Comment from Hotel Management
Mar 11, 2024 by The Elysee Team, Hotel Management
Hi Kamille,Thank you very much for your positive review.We are thrilled to hear that our convenient shuttle service to Disneyland was suitable for your family's needs. Our team is also very glad to have made a positive impact during your stay, providing you with a warm welcome. We're pleased that overall, you found our facilities to be in great condition.We apologize for any inconvenience caused by the elevator not being functional at times. Please rest assured that maintaining all our amenities in top working order is a priority for us, and we address any such issues as quickly as possible.We hope to see you again soon.The Elysee Team
by A verified traveler
Posted Mar 5, 2024 on Expedia
We stayed here for our Disney trip and it was absolutely brilliant, best located hotel for amenities and ease of travel to Disney with frequent free shuttle. The rooms are spacious and modern with daily replenishment of towels and water/coffee. The restaurant in the hotel had great food and much better prices and quality than eating in Disney.
Comment from Hotel Management
Mar 6, 2024 by The Elysee Team, Hotel Management
Hello Shannon,Thank you very much for this kind review :)We're thrilled to hear that our convenient shuttle service made your travel to Disney both easy and enjoyable. It's wonderful to know that you found the rooms spacious and appreciated the modern touches, along with the daily replenishment of towels and water to ensure your comfort. We're also delighted that our restaurant exceeded your expectations with its quality and value, offering a preferable dining experience to that of the parks. Our team strives to provide exceptional service and it's rewarding to see this reflected in your feedback.We look forward to seeing you again on your next stay!The Elysee Team
by A verified traveler
Posted Mar 3, 2024 on Expedia
Comment from Hotel Management
Mar 5, 2024 by La Team Elysée, Hotel Management
Bonjour Thomas,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.À très vite chez nous,La Team Elysée
by A verified traveler
Posted Feb 22, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by La Team Elysée, Hotel Management
Hello,Merci pour cet avis excellent.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Nous vous espérons chez nous à nouveau très bientôt,La Team Elysée
by A verified traveler
Posted Feb 21, 2024 on Expedia
Fab hotel. Location was awesome for Disney, train, restaurants, shops. Modern hotel. Clean. Great breakfast buffet. Only a 40mins private transfer away from CDG airport.
Comment from Hotel Management
Feb 23, 2024 by The Elysee Team, Hotel Management
Hi Jessica Siobhan,Thank you very much for your positive review.We're thrilled to hear that our prime location provided convenient access to Disney, trains, and nearby dining and shopping options. It's wonderful to know that the modern design of our establishment met your expectations and that you found our hotel to be clean and well-maintained. We're especially pleased that our breakfast buffet was a highlight of your morning. We hope to see you again soon.The Elysee Team
by A verified traveler
Posted Feb 16, 2024 on Expedia
This was one of the nicest hotels I’ve ever stayed in and was better than many 5star hotels. Staff were very helpful. Rooms were nicely decorated, clean with controllable heating/air con. Breakfast was hot and plentiful. The only downside was the evening meal wasn’t good - my steak was burnt on the outside and practically raw in the middle (should’ve been medium).
Tips: If you’re relying on the shuttle bus to get you from the TGV station check the times as they don’t run all day.
Buy a pint of milk as the pots they provide are next to useless.
Comment from Hotel Management
Feb 19, 2024 by The Elysee Team, Hotel Management
Hi Philip,Thanks for taking the time to leave some feedback.We're thrilled to hear that our hotel exceeded your expectations and that you found our staff helpful and our rooms well-appointed with effective climate control. Our commitment to cleanliness is paramount, so it's wonderful to know you appreciated our efforts. Additionally, we're glad our breakfast selection started your day on the right foot. We regret to hear that your dining experience did not meet your expectations. Our steakhouse prides itself on serving quality dishes, and we are usually known for our attention to culinary detail. It's disappointing to learn that we fell short during your visit. We appreciate your valuable advice regarding the shuttle bus service; our aim is always to ensure guests are well-informed to make their travel as smooth as possible. The convenience of our shuttle service is something we are proud of, and we always encourage guests to check the schedule for planning their trips.See you soon,The Elysee Team
by A verified traveler
Posted Feb 16, 2024 on Expedia
Big old meh. There are plenty of hotel alternatives in the area, and if you’re coming here simply for Disney, you’re better off choosing a different hotel. The internet was down for the entire first day of our stay, and the in-hotel drink and dining options offer brutal service. Not a bad price, but you’re not getting much for it.
Comment from Hotel Management
Feb 20, 2024 by The Elysee Team, Hotel Management
Hello Ria, Thank you for taking the time to share your feedback with us.We truly value all feedback and I sincerely apologise that you were not entirely satisfied with your recent stay. We have taken note of your comments regarding our WiFi, unfortunately it was a general operator failure. Please be assured that this is a very rare incident, but it has impacted our usual services.Our guest satisfaction is our priority, we have contacted you - don't hesitate to get back to us.We hope to see you in the future,The Elysee Team
by A verified traveler
Posted Feb 14, 2024 on Expedia
Great hotel, convenient for Disney with excellent shuttle service.
Comment from Hotel Management
Feb 16, 2024 by The Elysee Team, Hotel Management
Hi Jonathan,Thank you for taking the time to share your feedback.We're thrilled to hear that our shuttle service to Disney added convenience to your stay and that you found our rooms to be impeccably clean. It's also rewarding to know that the condition of our hotel met your expectations and that our team's service contributed positively to your visit. Your acknowledgment of the amenities provided in your room is greatly appreciated, as we strive to create a comfortable and enjoyable environment for all our guests.We look forward to seeing you again in the future,The Elysee Team
by A verified traveler
Posted Feb 13, 2024 on Expedia
We heard noise all night from the restaurant under us. Avoid room 145. Also a Fire Alarm woke us 23:30 for half an hour the staff said ignore it someone set it off by smoking in their room. It was anything but restful I won’t ever stay here again. The staff didn’t offer any refund or vouchers just said we could change rooms.
Comment from Hotel Management
Feb 23, 2024 by The Elysee Team, Hotel Management
Dear Liz,Thank you for your review.We regret to hear about the disturbances you experienced due to noise and the unexpected fire alarm during your stay. Our hotel is typically known for quiet, restful nights, and we apologize that we fell short of this standard for you. We understand the importance of a good night's sleep, especially when traveling, and we're sorry for any inconvenience caused. Although changing rooms was an option, we recognize that this is not always the most convenient solution late at night.Thank you for our discussions which allowed us to resolve this problem.We do hope to have the opportunity to welcome you back in the future,The Elysee Team