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Hôtel Jenner

3.0 star property
Hotel with a 24-hour front desk, near Luxembourg Gardens

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Photo gallery for Hôtel Jenner

Twin Room | 1 bedroom, minibar, in-room safe, desk
Exterior
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Room amenity

Superior Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, desk

Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Cable channels
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Cable channels
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (2 adjacent rooms)

Family Room (2 adjacent rooms) | 1 bedroom, minibar, in-room safe, desk

Family Room (2 adjacent rooms)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
2 bathrooms
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
10 rue Jenner, Paris, Ile de France, 75013

What's nearby

  • Place d'Italie - 9 min walk - 0.5 miles
  • Bercy Arena - 15 min walk - 0.8 miles
  • Place de la Bastille - 6 min drive - 1.5 miles
  • Luxembourg Gardens - 6 min drive - 1.7 miles
  • Notre-Dame - 7 min drive - 1.8 miles

Getting around

  • Chevaleret Station - 4 min walk
  • Paris Austerlitz Automates Station - 15 min walk
  • Paris Orly Airport (ORY) - 22 min drive

Restaurants

  • ‪A la Halte des Taxis - ‬4 min walk
  • ‪Place du Liban - ‬6 min walk
  • ‪Anticafé Station F - ‬6 min walk
  • ‪La Ménagerie - ‬5 min walk
  • ‪Sushi Koo - ‬4 min walk

About this property

Hôtel Jenner

Hotel near Place d'Italie
Close to Île Saint-Louis, Hôtel Jenner has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a 24-hour front desk, and free newspapers
  • Smoke-free premises, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hôtel Jenner include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Jenner Paris
Hôtel Jenner
Jenner Paris
Hôtel Jenner Hotel
Hôtel Jenner Paris
Hôtel Jenner Hotel Paris

Frequently asked questions

Is Hôtel Jenner pet-friendly?

Yes, Hôtel Jenner allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hôtel Jenner?

This hotel doesn't offer parking.

What time is check-in at Hôtel Jenner?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel Jenner?

Check-out is at noon.

Where is Hôtel Jenner located?

Located in 13th Arrondissement, this hotel is within a 15-minute walk of Pitié-Salpêtrière Hospital and Place d'Italie. Luxembourg Gardens and Notre-Dame are also within 2 mi (3 km). Chevaleret Station and Nationale Station are within a 5-minute walk.

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Hôtel Jenner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 468 reviews
Rating 8 - Good. 185 out of 468 reviews
Rating 6 - Okay. 62 out of 468 reviews
Rating 4 - Poor. 18 out of 468 reviews
Rating 2 - Terrible. 6 out of 468 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Quiet and clean and not too far from Austerlitz train station.
Stayed 1 night in Jun 2025

8/10

Cozy rooms
Stayed 7 nights in Mar 2025

10/10

Nice hotel
Stayed 1 night in Aug 2024

10/10

Hotel staff were very friendly and helpful
Stayed 2 nights in Jun 2024

10/10

Great property and great price. Everything appeared clean. No complaints. Will stay again in the future
Stayed 4 nights in Nov 2024

10/10

Loved that the bathroom was a nice size with a shallow tub/shower combo.
Stayed 1 night in Aug 2024

8/10

Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.
Stayed 4 nights in Aug 2024

10/10

The staff was outstandingly good.
Stayed 1 night in Jul 2023

10/10

situated near Place D’Italie and Accor Arena which is very accessible by the Metro which is 4 mins walk. reception and staff was super nice. got to check in early as well so that’s another bonus! highly recommended for a short stay!
Stayed 2 nights in Feb 2023

10/10

It's in a very nice neighborhood, closed to a metro station. we love it.
Stayed 3 nights in Mar 2023

8/10

Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room. Needs to be improved : No possibility of making tea or coffee in the room and the fridge did not work.
Stayed 7 nights in Jun 2024

8/10

The water heater was not the best I ran the shower for a while and still had no hot water. I showered with cold water
Stayed 1 night in Nov 2024

6/10

N/A
Stayed 3 nights in Oct 2024

10/10

Helpful staff and all I needed in Paris. Affordable, comfortable and very convenient to public transit to get around Paris. The bathroom could use a deep clean or an upgrade, but otherwise I found it a fine pied à terre (about 20-30 min by public transit to everything). Very helpful staff once I arrived. However, the change conditions for reservations were ridiculous. And after ghosting the Hotels.com support team, they made the change after I arrived (even after I said I didn't want it, and, of course too late to make the other arrangements I was looking at weeks earlier). The staff handled it well, but it was a huge bummer.
Stayed 5 nights in Oct 2024

8/10

Stayed 1 night in Jun 2023

8/10

There is no elevator and the room and bathroom were very small.
Stayed 1 night in Jul 2023

8/10

Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.
Stayed 4 nights in May 2023

2/10

No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!
Stayed 3 nights in Sep 2023

10/10

AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.
Stayed 6 nights in Aug 2023

6/10

Stayed here for 5 nights. First time in Paris for both of us and it was a lovely little hotel. One massive problem though, the night receptionist on three of the nights was asleep every single time we came back to hotel anytime after 12. Not just dosing on his chair, he was lying down asleep where people eat breakfast. The second night we had to ring the hotel to wake him up and on the third night before we went out for the evening we told him, we’d be back but we will ring again if he is asleep…we got back at 1:30 pm and he was asleep again with the phone off the hook. It was an absolute joke. The other 3 members of staff we came across were lovely and very friendly and pleasant but this guy needs a day job. Deplorable service.
Stayed 5 nights in Sep 2023

6/10

The good: just a few minutes walk from the metro, great bakery for breakfast a block away. Staff were very friendly and helpful. Good wifi, lots of hot water and good water pressure. The bad: Only one light worked in our bathroom, the one over the shower. The light over the sink didn't work, and neither did the hair dryer. We reported these to the front desk after our first night, but neither was fixed by the time we left a few days later. Also the main heating system in our room didn't seem to be working properly, we were only able to get it to turn on once. Fortunately we were able to use the bathroom heater/towel warmer to keep the chill off in our room. It was also noisy, not from the street, but from the other rooms, we could hear people talking on their phones, walking around, etc. Given the price we paid, which was low for Paris, our experience was OK.
Stayed 3 nights in Nov 2023

6/10

alles ok
Stayed 4 nights in Jun 2025

6/10

Hôtel correct, mais pas à la hauteur du tarif demandé. C’est un deux étoiles plutôt qu’un trois. Les produits de toilette sont pour le moins minimalistes : 2 petits savons et deux échantillons de shampooing…la literie est bonne et le personnel très accueillant.
Stayed 1 night in May 2025

4/10

Stayed 1 night in Apr 2025

8/10

Stayed 1 night in Apr 2025