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Casa Serena Paris Hôtel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Canal Saint-Martin

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Photo gallery for Casa Serena Paris Hôtel

Reception
Front of property
Restaurant
Restaurant
Select Comfort beds, in-room safe, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double/Twin room

Select Comfort beds, in-room safe, desk, soundproofing

Double/Twin room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Select Comfort bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Classique

Select Comfort beds, in-room safe, desk, soundproofing

Chambre Classique

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Select Comfort bed
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
188 Rue De Crimee, Paris, Paris, 75019

What's nearby

  • Canal Saint-Martin - 5 min walk - 0.3 miles
  • Parc de la Villette - 11 min walk - 0.6 miles
  • Place de la République - 7 min drive - 2.0 miles
  • Palais Garnier - 11 min drive - 2.9 miles
  • Louvre Museum - 16 min drive - 4.1 miles

Getting around

  • Crimee Station - 2 min walk
  • Pantin Station - 3 min drive
  • Paris Orly Airport (ORY) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bo Bun Flandre - ‬3 min walk
  • ‪Chamroueun-Crimée - ‬1 min walk
  • ‪Kim-Phuc - ‬2 min walk
  • ‪Sushi Crimée - ‬1 min walk

About this property

Casa Serena Paris Hôtel

Hotel near Canal Saint-Martin
Casa Serena Paris Hôtel provides a garden and more. Stay connected with free in-room WiFi.
Other perks include:
  • Multilingual staff, a 24-hour front desk, and smoke-free premises
  • Tour/ticket assistance, free newspapers, and an elevator
  • A front-desk safe
Room features
All guestrooms at Casa Serena Paris Hôtel include perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • On-request microwaves, coffee/tea makers, and heating

Languages

Arabic, English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crimee Hotel Paris
Crimée Paris
Hôtel Crimée
Hôtel Crimée Paris
Hôtel Crimée
Casa Serena Paris Hôtel Hotel
Casa Serena Paris Hôtel Paris
Casa Serena Paris Hôtel Hotel Paris

Frequently asked questions

Is Casa Serena Paris Hôtel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Serena Paris Hôtel?

Casa Serena Paris Hôtel doesn't offer parking.

What time is check-in at Casa Serena Paris Hôtel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Casa Serena Paris Hôtel?

Check-out is at noon.

Where is Casa Serena Paris Hôtel located?

Located in 19th Arrondissement, this hotel is 0.3 mi (0.5 km) from Canal Saint-Martin and within 3 mi (5 km) of Palais Garnier and Stade de France. Galeries Lafayette and Place de la Bastille are also within 3 mi (5 km). Crimee Station is only a 2-minute walk and Riquet Station is 6 minutes.

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Casa Serena Paris Hôtel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 277 reviews
Rating 8 - Good. 128 out of 277 reviews
Rating 6 - Okay. 48 out of 277 reviews
Rating 4 - Poor. 27 out of 277 reviews
Rating 2 - Terrible. 11 out of 277 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support in the front desk of Victoria was Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Md Nasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.
Stayed 2 nights in Jun 2024

4/10 Poor

Elizabeth

Disliked: Amenities
Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again
Stayed 3 nights in Oct 2023

4/10 Poor

Gulambhai

Disliked: Cleanliness, staff & service, property conditions & facilities
Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast
Stayed 4 nights in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast coud be better. The service was not good. Food not enough for all customers.

4/10 Poor

Randy

Disliked: Cleanliness
No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.

4/10 Poor

Kat

Disliked: Property conditions & facilities
To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Photos trompeuses

Difficile de trouver l'hotel car le nom n'est pas affiché sur la devanture (par peur des avis négatifs ?) ! Il y a 3 noms d'hôtels differents, et cet hôtel fait étalement auberge de jeunesse. J'avais réservé un séjour avec petit dejeuner buffet inclus mais attention ! L'hôtel ne sert plus de petit déjeuners ! Les parties communes sont en mauvais état, loin des photos proposées sur le site ! Je ne conseille pas cet hôtel.
Stayed 2 nights in Nov 2024

4/10 Poor

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Ten eerste de naam van het hotel klopt niet met de naam wat je boekt. Daarnaast schimmel in de slaapkamer en badkamer, ook zaten er gaten in de muur van de slaapkamer. In de gang lag overal rotzooi, alsof het hotel midden in een verbouwing zou zitten. Het ontbijt bestond uit een croissantje en stukje stokbrood en een pot jam, koffiezetapparaat werkte niet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Hotel simples, no entanto bem localizado, com banho e cama de bastante qualidade e equipe atenciosa.
Stayed 4 nights in Sep 2024

4/10 Poor

Kareem

Disliked: Staff & service
Stayed 9 nights in Sep 2024

2/10 Terrible

CARLOS ALBERTO

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación tenia olor a humedad, poco aseo en las zonas comunes, olores muy desagradables en el ascensor, alfombra sucia en la habitacion, baño sucio, pocos alumentos par el desayuno, no lo recomendaría.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mattias

Disliked: Cleanliness, property conditions & facilities, room comfort

Besviken

Hotellet rummet mycket mindre en vadsom visas på bilder . jag har betalat för frukos men har ej fått något ej rena hndukar ej rent i badrum
Stayed 2 nights in Jul 2024

6/10 Okay

Didou

Stayed 2 nights in Jun 2024

6/10 Okay

Didou

Stayed 3 nights in Jun 2024

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Pierre

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Wir hatten einen angenehmen Aufenthalt und würden dieses Hotel weiterempfehlen. Guter Ausgangspunkt für Touren. Wenig touristisches Umfeld, was uns gut gefallen hat.
Stayed 4 nights in Oct 2023

4/10 Poor

Nicolas

Stayed 1 night in Sep 2023

4/10 Poor

CALOGERO

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel con la classica moquettes degli anni 70s super vecchia e sporca, per giustificarsi c era un cartello con comunicazione di imminenti lavori di ripristino, peccato che il foglio incorniciato fosse ingiallito, presente lì sicuramente da almeno dieci anni, la stanza nn male , ma pulizia scarsa, noi per tre giorni abbiamo dovuto usare a testa solo un asciugamano per tutto, compresa doccia, perché nn li cambiavano, aria condizionata non potevi ne spegnerla ne modificare temperatura, dovevi scendere giù e comunicare, risultato alzati congelati e indolenziti, basterebbe davvero poco, non c'è interesse nel far stare decentemente i clienti

6/10 Okay

Lutz

Liked: Staff & service
Positiv: Frühstück, Fahrstuhl, stabiles WLAN, sehr bemühtes freundliches Personal, gute Dusche und Klimaanlage (man muss wissen, dass sie nur zentral von der Rezeption beeinflusst werden kann). Toll auch das supersympathische indische Restaurant gleich nebenan und der leckere Bäcker samt Metro-Eingang gleich um die Ecke. Negativ: Der insgesamt abgewohnte und renovierungsbedürftige Zustand des Hotels, das für drei Personen doch sehr kleine Zimmer, teils defekte Lampen am Bett. Keine gute Gegend.
Stayed 6 nights in Aug 2023

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et prévenant L’hôtel est calme et bien situé pour visiter le Villette Il manque des crochets dans la salle de bain pour suspendre les serviettes La porte des toilettes est dure et se ferme bruyamment
Stayed 2 nights in Jun 2023

6/10 Okay

Michael Bach

Disliked: Property conditions & facilities, room comfort
Alt for dyrt i forhold til prisen. Antal stjerner burde nok mere være 2. Service var acceptabel.
Stayed 4 nights in Jun 2023