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Disney Hotel Cheyenne

3.0 star property
Riverwalk hotel with area shuttle service and a 24-hour front desk

Choose dates to view prices

Photo gallery for Disney Hotel Cheyenne

Exterior
Property video
Lobby
Breakfast and dinner served
Property grounds
Disney Hotel Cheyenne provides a charming retreat with on-site shopping and a lovely garden. Travelers can dine at the Chuck Wagon Café, use dry cleaning services, and connect via in-room WiFi. The staff receives consistently positive reviews for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Laundry

Room options

View all photos for Woody's Roundup Standard Room (Trundle)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Woody's Roundup Standard Room (Trundle)

8.2 out of 10
Very good
(43 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

View all photos for Woody's Standard (2 Double)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Woody's Standard (2 Double)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (near Hotel facilities)

Standard Room (near Hotel facilities) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room (near Hotel facilities)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700

What's nearby

  • Disney Village - 9 min walk - 0.5 miles
  • Walt Disney Studios Park - 14 min walk - 0.8 miles
  • Disneyland® Paris - 14 min walk - 0.8 miles
  • Val d'Europe - 20 min walk - 1.1 miles
  • Val d'Europe Shopping Center - 9 min drive - 3.1 miles

Getting around

  • Marne la Vallée-Chessy Station - 13 min walk
  • Marne la Vallée-Chessy RER Station - 15 min walk
  • Paris Charles de Gaulle Airport (CDG) - 41 min drive

Restaurants

  • ‪Castle Club Lounge - ‬18 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Market House Deli - ‬7 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Annette's Diner - ‬14 min walk

About this property

Disney Hotel Cheyenne

Hotel near Disney Village
Located close to Disneyland® Paris and Walt Disney Studios Park, Disney Hotel Cheyenne provides a terrace, shopping on site, and a garden. The on-site restaurant, Chuck Wagon Café, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), a free area shuttle, and early theme park entry
  • Theme park character encounters, self parking (surcharge), and express check-out
  • Babysitting (surcharge), luggage storage, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 1000 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Free infant beds, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times
  • Free area shuttle up to 100 m
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Early theme park entry
  • Shopping
  • Theme park character encounters

Family friendly

  • Babysitting (surcharge)
  • Early theme park entry
  • Free area shuttle
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Frequently asked questions

Is Disney Hotel Cheyenne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Disney Hotel Cheyenne?

Self parking is available for a fee.

What time is check-in at Disney Hotel Cheyenne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Disney Hotel Cheyenne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Disney Hotel Cheyenne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10 AM–6 PM at scheduled times. A fee of EUR 23 per person applies.

Where is Disney Hotel Cheyenne located?

Situated on the riverwalk, this hotel is within 1 mi (2 km) of Disney Village and Disneyland® Paris. Val d'Europe and SEA LIFE Val d'Europe are also within 2 mi (3 km). Marne la Vallée-Chessy RER Station is 15 minutes by foot and Marne la Vallée-Chessy Station is 13 minutes.

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Reviews

Disney Hotel Cheyenne Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice themed hotel with extremely helpful staff Everything was very well maintained and the hotel was in a very good location for the Disney parks
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricki-sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on property
Stayed 3 nights in Dec 2024

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff really friendly, room was clean enough and comfortable. The only downside really was that there was no mini fridge. Looks like a Disney rule.
Stayed 4 nights in Jun 2025

10/10 Excellent

leanne

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay at the Cheyenne and we loved it! It has the everything you need for a magical Disney stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Manvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect distance from the park!
Stayed 1 night in May 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the staff were amazing with my little boy. Bonus of having a Starbucks on site :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
So cute and if you don’t want to go bankrupt on the bigger Disney hotels, this is such a sweet alternative.
Stayed 1 night in Jan 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The theming is the best of all the Disney hotels!
Stayed 5 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved it!
Stayed 1 night in Jan 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, every staff member we encountered was brilliant! The only criticism was we didn't get a text until nearly 4 pm for check in and we travel with an 18 month old and were placed on the 2nd floor which wasn't ideal as no lifts thay we were aware of. But the overall stay was brilliant! We'll be back!
Stayed 2 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best holiday we have been on. The rooms were cleaned and comfortable. The park is close enough to walk, however, buses are consistent making it easy to get to and from the park. Hotel Cheyenne felt safe and at times was very quiet. I would highly recommend to anyone visiting Disney.
Stayed 2 nights in Feb 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE enjoyed our two night stay at the property, the transport to the parks was ideal and quick. The rooms were very clean with good facilities. We found the staff to be very good and accommodated all our requests and questions. Dis not use any of the eating facilities as in the parks all day, the character meet and greet was the only area that was disappointing as the timing cut into the extra magic hour in the park.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa isabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff all lovely and chatty. Went above and beyond to make our stay amazing.
Stayed 2 nights in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and walkable to Disney parks.
Stayed 2 nights in Dec 2023

4/10 Poor

Troy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Overpriced and dated

This hotel is overpriced and dated. Virtually no amenities to speak of, rooms are dated and old, shower alternates between extremely hot and then freezing, cold, 25€ for average breakfast buffet. What more can I say?
Stayed 3 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 4 nights in Jun 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay here. The bed is comfortable as are the pillows. The room is clean and has good amenities such as toiletries and tea and coffee making facilities. We like that the hotel offers a newspaper and magazine subscription during your stay free of charge. We found the QR code on the otherside of the resort map that's given to you upon arrival. The breakfast wasnt that great, yes there were many options but the quality of cooked options wasnt the best. However, very nice continental selection. We
Stayed 4 nights in May 2025

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the cafe/saloon didn’t have a lot of space to accommodate all their guests, that’s the only issue we had. Other than that, spectacular place to stay and the people were lovely
Stayed 3 nights in Jan 2025

8/10 Good

INDER SINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything for the kids
Stayed 3 nights in Jun 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort

Disney March

The overall stay was pleasant, staff were friendly, however the room was a little tired and the shower wasn’t great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Shuttle to the parks every now and then… neat rooms with amenities such as coffee, water, tea… Just the stairs for the upper rooms are kind of an issue if you don’t get a ground floor and carry luggage. Compliments to the person in charge of the breakfast, named Daniel and his coworker ( which I’m sorry I didn’t ask the name ) that were more than kind to all the guests. There’s also a Starbucks coffee shop and a small Disney shop which helps a lot.
Stayed 1 night in Nov 2024

2/10 Terrible

Carli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and very expensive
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it has a shuttle service to the park i felt embarrassed getting it when i realised how close it is ,we walked down canal part and into disney village it was like 5 mins and that leads you into disney another 5 mins .there is always cleaners in the hotel rooms are nice . Staff are ok at check in and the information desk ,security staff on door a little hit and miss at politness but there security so its a bonus. We bought breakfast but wouldnt again to much money for what we liked and was hectic ,in the village theres a starbuvks a mcdonalds and a few cafes .the staff in the shop are polite . My only advice is take you own tea bags my friend has moaned all holiday about tea cos it seems to be fragranced alot there all in sll a great hotel id recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
As Americans used to Disney World, our expectations may have been high—but this resort didn’t deliver the Disney magic we hoped for. Signage from the train station was poor, though luggage storage was smooth. When we arrived before the 3 p.m. check-in, staff told us all rooms are ready at the same time, but we never received a notification. Later, another staff member said the app isn’t used for check-in at all, which was confusing since we had completed online pre-check-in. The hotel’s Starbucks was closed for renovations, and no alternative coffee options were provided—not what we expect from Disney. Dining is also limited unless you purchase the buffet. The shuttle buses were great, but the rooms felt even smaller than Disney’s All-Star Resorts. We had water bottles in the room on arrival, but they weren’t replaced despite being told they would be. The playground was locked with no explanation. Overall, we wouldn’t stay here again. It lacked the service and magic we associate with Disney.
Stayed 2 nights in May 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cheyenne is the perfect disney on site hotel if youe not looking to pay lots for a hotel. Hotel is walkable to disney parks and has a shuttle bus roughly every 15 mins. Buffet breakfast and the buffet dinner was delicious with lots choice for different diet requirements and lots of veggie options. Room was spacious and spotless with a very comfy bed however we stayed for 3 night and every night you could hear screaming and excitable kids from other rooms as the rooms are poorly sound proofed and all have the interconnecting doors for large groups which again always allow noise through if someone is occupying the room your connected too. Overall very good hotel and wasnt too expensive for the package deal.
Stayed 3 nights in Jan 2024

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