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Akena Serris Val d'Europe

4.0 star property
Hotel with a bar, near La Vallée Village

Choose dates to view prices

Photo gallery for Akena Serris Val d'Europe

Lobby sitting area
Lobby
Bar (on property)
Lobby sitting area
Free WiFi
Located in the heart of Serris, Akena Serris Val d'Europe offers a modern retreat near La Vallée Village shopping. Enjoy a drink at the bar, in-room WiFi, coworking spaces, luggage storage, and meeting rooms, all close to Val d'Europe shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi

Family Quadruple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Free cribs/infant beds
Private bathroom
Hair dryer
Laptop workspace
Daily housekeeping
Children's books
Highchair
Changing table
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Free cribs/infant beds
Private bathroom
Espresso maker
Coffee/tea maker
Daily housekeeping
Children's books
Highchair
Changing table
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free cribs/infant beds
Private bathroom
Daily housekeeping
Children's books
Highchair
Changing table
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Free WiFi

Standard Double Room

Highlights

Private bathroom
Hair dryer
Laptop workspace
Daily housekeeping
Children's books
Highchair
Changing table
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Serris, Akena Serris Val d'Europe is near a train station and near theme parks. Golf Disneyland® Paris and Aquatonic Paris Val d'Europe are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Vallée Village and Disney Village. Don't miss out on a visit to Disneyland® Paris.
Visit our Serris travel guideOpens in a new window
Map
Impasse Dorothée Le Maître, Serris, 77700

What's nearby

  • Val d'Europe - 9 min walk - 0.5 miles
  • La Vallée Village - 20 min walk - 1.1 miles
  • Val d'Europe Shopping Center - 2 min drive - 1.3 miles
  • Disney Village - 5 min drive - 2.8 miles
  • Disneyland® Paris - 6 min drive - 3.2 miles

Getting around

  • Villiers-Montbarbin Station - 8 min drive
  • Bussy-Saint-Georges RER Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pret A Manger - ‬3 min drive
  • ‪Big Fernand - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Akena Serris Val d'Europe

Upscale hotel near La Vallée Village
Located close to Golf Disneyland® Paris and Disney Village, Akena Serris Val d'Europe provides a bar. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express theme park tickets, and self parking (surcharge)
  • Smoke-free premises, luggage storage, and games
  • 2 meeting rooms, coworking spaces, and an elevator
Room features
All 111 rooms offer amenities such as free WiFi.
More amenities include:
  • Changing tables, highchairs, and children's books

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 10 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Books
  • Express theme park tickets
  • Games

Family friendly

  • Changing table
  • Children's books
  • Children's games
  • Express theme park tickets
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 10 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 105222767

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Serris Val D'europe
Akena Serris Val d'Europe Hotel
Akena Serris Val d'Europe Serris
Akena Serris Val d'Europe Hotel Serris

Frequently asked questions

Is Akena Serris Val d'Europe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akena Serris Val d'Europe?

Self parking is available for EUR 10 per night.

What time is check-in at Akena Serris Val d'Europe?

Check-in start time: 2:00 AM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Akena Serris Val d'Europe?

Check-out is at 11:00 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Akena Serris Val d'Europe located?

Situated in Serris, this hotel is within 3 mi (5 km) of La Vallée Village, Disney Village, and Golf Disneyland® Paris. Disneyland® Paris and Aquatonic Paris Val d'Europe are also within 3 mi (5 km).

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Reviews

Akena Serris Val d'Europe Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

Reviews

8/10 Good

Adekunle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for Disneyland Paris.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Liked: Amenities
Gorgeous place. Huge family room. Will come again
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and environment
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting. New hotel with good location but service needs resolving.
Stayed 2 nights in May 2025

4/10 Poor

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super geräumige Familienzimmer, modern eingerichtet. Frühstück hat uns auch sehr gut geschmeckt. 8 min zum Disneyland mit dem Auto. Alle sehr freundlich. Tiefgaragenparkplätze sind ebenfalls super praktisch. Kommen gerne wieder!
Stayed 4 nights in Sep 2025

10/10 Excellent

Eduardo Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para amigos y familias
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la seguridad y la ubicación
Stayed 2 nights in Aug 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel avec toutes les prestations au top Uniquement une petite remarque sur le produit shampoing douche qui n est vraiment pas top pour les cheveux....prevoir son démêlant...
Stayed 1 night in Aug 2025

10/10 Excellent

azzurra

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura
Stayed 1 night in Aug 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait dans cet hôtel... Tres bon séjour
Stayed 1 night in Aug 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sauber und modern. Das Frühstücksbuffet hatte eine große Auswahl. Wir haben uns dort sehr wohl gefühlt, weil die Servicekräfte sehr nett und zuvorkommend waren.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chouette hôtel, rapport qualité / prix c’est le top autour de Disney
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Damien

Stayed 2 nights in Jun 2025

6/10 Okay

DAVID

Liked: Room comfort

Le ménage a été oublié !!!!

La chambre etait spacieuse et bien agencée. Le lit très confortable et environnement très calme.le petit + : le restaurant collé à l’hotel (la côte et arête) que est super Le - : sol de la chambre sale, l’aspirateur n’avait pas été passé, il y avait des miettes sur la table de la chambre et au sol miettes de chips et pain, ce qui n’est pas agréable quand on arrive à 00h30 ! Et le lendemain matin nous svons constaté qu’il n’y avait pas de savon dans la douche.......c’etait la chambre 309
Stayed 1 night in Jun 2025

8/10 Good

Klaus

Liked: Amenities
Disliked: Cleanliness
Das Zimmer war sauber, mit Teppichboden und macht einen guten und gepflegten Eindruck. Das Bett war bequem, auch waren mehrere Kissen zur Auswahl (auch im Schrank befand sich noch ein Kissen). Das Zimmer verfügte über eine funktionierende Klimaanlage, auch konnte das Fenster problemlos geöffnet werden. (leider frühmorgens laute Anlieferungen am Hotel) Mehrere Steckdosen und am Bett befanden sich auf der einen Seite ein USB und ein UBS-C Steckplatz. Geräumiges Bad mit separatem WC, Allerdings ist Platzierung der Beleuchtung leider sehr schlecht gewählt (nämlich mittig im Raum) so dass man zB bei der Rasur komplett im Schatten stand, und sich im Spiegel nicht richtig gesehen hat. Die Türkarte hat mehrmals nicht funktioniert, Das Hotel wurde ja erst letztes Jahr eröffnet, zeigt aber bereits an vielen Stellen arge Gebrauchsspuren und Flecken an den Wänden. (zwar noch im erträglichen Bereich, aber für ein so neues Hotel …) Unter dem Fenster befand sich ein großer Wasserfleck, der zwar wohl mal teilweise ausgebessert wurde, aber er ist beim Entfernen der bodenlangen Gardine sofort aufgefallen. Sauberkeit im Treppenhaus, und vor allem im Treppenhaus zur Tiefgarage. Das Hotel verfügt eigentlich über 2 Fahrstühle, von denen aber nur einer bis in die Tiefgarage fährt. Genau dieser war während meines kompletten Aufenthaltes (und auch danach, wie mir von anderen Gästen berichtet wurde) Defekt. Also Gepäck über das dreckige Treppenhaus schleppen. Tiefgarage sehr staubig und unfertig.
Stayed 3 nights in Jun 2025

6/10 Okay

Jean marc

Liked: Cleanliness, staff & service
Moyen
Stayed 1 night in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

marine

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est tres sympathique, chambre propre Seul bemol, 1 ascenseur qui ne finctionne pas, le wifi HS et on capte vraiment tres mal la 5G, ma porte de chambre tres dure a ouvrir. J’ai du faire appel a un membre du personnel pour m’aider. (Qui etait tres gentil)
Stayed 1 night in Jun 2025

2/10 Terrible

NICO

Stayed 4 nights in Jun 2025

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