123home - The Standing Cottage

fees and charges not properly explain very poor communication

There is no check in service and the management company send you a list of codes on the day of arrival to retrieve the key. If there were problems it was unclear who we should contact. A 200 Euro bond is also taken from a credit card to cover any breakages and there was no mention of this on the hotels.com website. There should have been some form of inventory in the apartment describing the crockery, utensils etc. provided. Upon arrival the large standing lamp was and glass vase were placed in the middle of the room which cynically led me to believe that they were hoping you would break something so that you could be charged. A key code safe was provided but no instructions on how to open it, as the previous guests had left this locked but had not left the code. If you are staying in the apartment it is advised to take photos of the apartment on arrival and also when leaving. On the positive side, there is a Siemens oven & hob, a kettle, toast and microwave so theoretically, you could cook cook a family meal in the apartment. There was sufficient space to house a family of 4 quite comfortably for a couple of days but probably no longer. Disneyland Paris is relatively short un-eventful un-eventful walk (approx. 0.8 miles) and there is also a supermarket in the nearby shopping centre which opens quite late. In conclusion it is a suitable place to stay for a small family looking to spend 1 or 2 days at Disneyland Paris who will probably wish to eat out most of the time.