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Novotel Lugano Paradiso

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Photo gallery for Novotel Lugano Paradiso

A poolside area with lounge chairs and umbrellas, reflecting on the water. - Novotel Lugano Paradiso (Paradiso)
An outdoor dining area with tables and chairs, string lights, and greenery. - Novotel Lugano Paradiso (Paradiso)
A bartender pouring a drink into a glass at a bar. - Novotel Lugano Paradiso (Paradiso)
A modern interior with a bar area, seating, and a large window offering a view of the city. - Novotel Lugano Paradiso (Paradiso)
A restaurant with tables set for dining, a wall of wine bottles, and a glass display case. - Novotel Lugano Paradiso (Paradiso)
Luxury
4.5 star property
8.8

Excellent

Alpine oasis with poolside bar

Surrounded by mountain views, the seasonal outdoor pool offers a tranquil retreat with poolside bar service. The restaurant serves fresh breakfasts with vegan options. Nearby, a train climbs to the mountaintop for adventurous day trips after enjoying the hotel's modern comforts.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a door leading to a closet.

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a grey sofa, a small table, and a nightstand with a lamp.

Superior Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a grey sofa, a small table, and a nightstand with a lamp.

Executive Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a dining area with a table and chairs, and a TV mounted on the wall.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking (Two Connected Rooms, Queen Bed & Sofa)

A hotel room with a glass-enclosed shower, a bed, a desk, a chair, a bedside table, and a mirror.

Room, Non Smoking (Two Connected Rooms, Queen Bed & Sofa)

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

A modern hotel room with a glass shower enclosure, a wooden headboard, and a neatly made bed.

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

A hotel room with a bed, a grey sofa, a small table, and a nightstand with a lamp.

Superior Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Paradiso, Novotel Lugano Paradiso is near the airport and near a boardwalk/promenade. The area's natural beauty can be seen at Lake Lugano and Monte San Salvatore, while LAC Lugano Arte e Cultura and Swissminiatur are popular area attractions. Via Nassa and Palazzo dei Congressi are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Paradiso travel guide
Map
Viale San Salvatore 11, Paradiso, TI, 6900

What's nearby

  • A coastal city with a prominent mountain, a large body of water, and dense urban development.
    Lake Lugano
    3 min walk - 0.2 miles
  • A modern building with a green facade and the text "LAC Lugano Arte e Cultura" on its side.
    LAC Lugano Arte e Cultura
    14 min walk - 0.8 miles
  • A historic building with ornate facades and a covered entrance.
    Via Nassa
    14 min walk - 0.8 miles
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    4 min drive - 2.0 miles
  • A large, pink building with a green dome, surrounded by well-manicured gardens and tall trees.
    Parco Ciani
    4 min drive - 2.0 miles

Getting around

  • Lugano-Paradiso
    5 min walk
  • Lugano Funicular Station
    6 min drive
  • Lugano (LUG-Agno)
    16 min drive

Restaurants

  • Spaghetti Store
    19 min walk
  • Ristorante Giardino
    3 min drive
  • Bar Vela
    16 min walk
  • La Cucina di Alice
    18 min walk
  • Luini6
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 23 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Children's pool
  • High chair
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: CHF 50

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CHF 90

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from May 24 to September 30
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Novotel Lugano Paradiso have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Novotel Lugano Paradiso pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night.

How much is parking?

Self parking is available for CHF 23 per night.

What time is check-in at Novotel Lugano Paradiso?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Novotel Lugano Paradiso?

Check-out is at noon. Late check-out is available for CHF 90 (subject to availability).

Where is Novotel Lugano Paradiso located?

This family-friendly Paradiso hotel is located near the airport, within a 15-minute walk of Lake Lugano, LAC Lugano Arte e Cultura, and Via Nassa. Palazzo dei Congressi and Monte San Salvatore are also within 3 mi (5 km). Lugano Funicular Station is 25 minutes by foot and Lugano-Paradiso is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Lugano Paradiso Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 368 out of 675 reviews
Rating 8 - Good. 234 out of 675 reviews
Rating 6 - Okay. 48 out of 675 reviews
Rating 4 - Poor. 12 out of 675 reviews
Rating 2 - Terrible. 13 out of 675 reviews

Reviews

Verified review

8/10 Good

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking. Good breakfast. Good location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Natália Dafne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, with nice staff and breakfast in an excellent location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kvarvaressos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

ATUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Seong ok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and comfortable
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Corinne

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a hotel on our way home (to Germany) with a pool for the kids and an electric charging station. Pool was great, drinks expensive (probably regular Swiss prices) but delicious and breakfast huge variety. Parking garage with electric charging was next door, but we had to pay the parking garage price and the charging, since it doesn’t belong to the hotel. Overall a nice stay for one night.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Gabriela

Liked: Staff & service
Parking very
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great food and great hotel!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, would stay again for sure
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Almulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , thanks for luna and adam
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tytti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relly great stay!

Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Dr. Mark

Liked: Staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean, overall quality, superb
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mads Brønden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano

Great location and very friendly staff.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for families. Parking a bit expensive…
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

NEIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Modern rooms and easy acess
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Comfortable
Stayed 4 nights in Feb 2023