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Termas de Papallacta

Property class: 3.5

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Photo gallery for Termas de Papallacta

Hydrotherapy, body scrubs, facials - Termas de Papallacta (Papallacta)
Lobby sitting area - Termas de Papallacta (Papallacta)
Reception - Termas de Papallacta (Papallacta)
Lounge - Termas de Papallacta (Papallacta)
Lobby - Termas de Papallacta (Papallacta)
Termas de Papallacta offers a peaceful mountain escape with full breakfasts to start the day. The onsite spa provides restorative massages and facials, while WiFi keeps guests connected. After exploring, visitors can unwind with a drink at the bar and enjoy the attentive staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite | Free WiFi, bed sheets

Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow | Free WiFi, bed sheets

Bungalow

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Free WiFi, bed sheets

Standard Double Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub, Pool View

Free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Papallacta, Termas de Papallacta is in the mountains and in a national park. Foch Square and Cotopaxi National Park are two other places to visit that come recommended. Visit our Papallacta travel guide
View more Resorts in Papallacta
Map
km. 65 via Quito - Baeza, Papallacta, Napo

What's nearby

  • Termas de Papallacta
    3 min walk - 0.2 miles
  • Papallacta Church
    5 min drive - 2.4 miles
  • Papallacta Lake
    8 min drive - 4.2 miles
  • Loreto Lake
    13 min drive - 4.2 miles
  • San Rafael Falls
    49 min drive - 33.6 miles

Getting around

  • Mariscal Sucre Intl. Airport (UIO)
    56 min drive

Restaurants

  • Paisaje De Los Andes
    1 min walk
  • El Leñador
    1 min walk
  • Sunfo Restaurante
    2 min walk
  • Restaurante Don Wilson
    19 min walk
  • el descanso de nahomy
    2 min walk

About this property

Termas de Papallacta

Resort in the mountains
Free full breakfast, a coffee shop/cafe, and a garden are just a few of the amenities provided at Termas de Papallacta. Treat yourself to a facial, a body scrub, or hydrotherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking
  • A banquet hall, a computer station, and an elevator
  • Meeting rooms, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms include comforts such as heated floors, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Heated floors, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heated floor
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta

Frequently asked questions

Does Termas de Papallacta have a pool?

Yes, this property has an outdoor pool.

Is Termas de Papallacta pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Termas de Papallacta?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

What time is check-out at Termas de Papallacta?

Check-out is at noon.

Where is Termas de Papallacta located?

Situated in a national park, this spa resort is in the same region as Foch Square and Cotopaxi National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Termas de Papallacta Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 395 out of 465 reviews
Rating 8 - Good. 56 out of 465 reviews
Rating 6 - Okay. 8 out of 465 reviews
Rating 4 - Poor. 5 out of 465 reviews
Rating 2 - Terrible. 1 out of 465 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all aspects, especially the staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All quite good. The hotel very beautiful. Staff great. Spa an massage service excellent. Good food
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view with private hot springs near your door. The hike is beautiful and easy. Mostly recommend!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous locale and amenities. Take two steps out the door to your room and wade into a beautifully created hot pool , one of many to explore. The staff is plentiful and friendly any the restaurant is tip top.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools. Also had the best massage at spa ive ever had
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, smooth check in, very enjoyable overall
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi feature just wasn't worth paying extra for in a cabin. The outside pools are so much better
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean, rooms and the pools were excellent...
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience. The spa experience was one of the most relaxing ones. The hike was easy and beautiful. The entire property was well laid out and made us feel like we were having a private experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Everything was wonderful! The room was amazing & having thermal pools right out the door was very convenient. All of the staff were very friendly & helpful. Breakfast was also great, with enough vegan options to satisfy. Highly recommended!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Amenities
A fantastic property and wonderful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The resort was so clean and surrounded by beautiful sceneries. We got to the hotel early so they stored our luggage and we were able to go hike from the resort. When we got back we checked in and enjoyed the pool area. At night we soaked in the hot spring in front of our room. The place is so quiet and very relaxing. It was one of the best part of our vacation!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MELISSA

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good food. I had hangs down the BEST hot stone massage I’ve ever had in my life!! The hot springs were so relaxing and not overcrowded which was perfect.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a favorite stop for us when visiting Ecuador. It is so beautiful, peaceful and the staff is outstanding!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vitna

Liked: Cleanliness, staff & service, amenities
Clean room. Easy check in and out.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
The jacuzzi room felt absolutely luxurious with floor heating and thermal pools right outside of our door.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, property conditions & facilities
Wonderful place with nice rooms that include a small living room with a fireplace. The termal pools are clean and include different temperatures. The gardens and outdoor areas are well kept. The breakfast buffet was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best way to end a busy trip with some relaxing spas pools right outside your room. The massages were amazing too. Super cute hotel resort, clean rooms, staff were amazing. Highly recommended. A great way to acclimatise by spending a couple days here
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and facility. Quiet, safe. A paradise within the mountains. Staff extremely professional. Everything worked perfect. The cabin are well maintained, top bed!! Close by trail was amazing to hike. Dinner menu was delicious. A lot of options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SERGEY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, perfect for a quite place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort. Friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana Marcela

Liked: Amenities
I enjoyed the hot springs and spa experience . Also the heated floors in the bedrooms.
The rest area and hot tea made for a great relaxing finish!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities in the room. They provided fresh water in a container. The hot springs were the most relaxing part of the trip. The hiking trail was absolutely beautiful. Breakfast had an excellent selection to choose. Staff was very kind and always professional. Overall, our stay was exceptional and we highly recommend this resort to anyone wanting a relaxing experience.
Stayed 2 nights in Oct 2025