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Arsela Hotel Pangkalan Bun

Property class: 3.5

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Photo gallery for Arsela Hotel Pangkalan Bun

A spacious lobby with a staircase, wicker furniture, and a reception desk. - Arsela Hotel Pangkalan Bun (Pangkalan Bun)
A lobby with a reception desk, a sofa, and a staircase leading to another area. - Arsela Hotel Pangkalan Bun (Pangkalan Bun)
A hallway with a tiled floor, a green vase, a fire extinguisher, and a trash can. - Arsela Hotel Pangkalan Bun (Pangkalan Bun)
A traditional wooden building with a tiled roof, large windows, and a paved courtyard. - Arsela Hotel Pangkalan Bun (Pangkalan Bun)
A hotel room with two beds, a wooden headboard, a wall-mounted air conditioner, a large window with a view of greenery, and a painting on the wall. - Arsela Hotel Pangkalan Bun (Pangkalan Bun)
Located close to West Kotawaringin Regency Office and Istana Kuning, Arsela Hotel Pangkalan Bun provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Quizas, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a chair, and a window with a view of greenery.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair. There is a window with a view of greenery outside.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a wooden headboard, a nightstand, a lamp, and a window with a view of greenery.

Deluxe Room, 1 King Bed

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, a wall-mounted air conditioner, a large window with a view of greenery, and a painting on the wall.

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Pangkalan Bun is home to Arsela Hotel Pangkalan Bun. While the natural beauty of Pancasila Roundabout Park and Pangkalan Bun City Park can be enjoyed by anyone, those looking for an activity can check out Port of Kumai. West Kotawaringin Regency Office and Istana Kuning are two other places to visit that come recommended. Visit our Pangkalan Bun travel guide
Map
Jl. Iskandar No.15, Pangkalan Bun, Central Kalimantan, 74112

What's nearby

  • West Kotawaringin Regency Office
    6 min walk - 0.4 miles
  • Al Amin Polres Kobar Mosque
    2 min drive - 1.4 miles
  • Pancasila Roundabout Park
    2 min drive - 1.5 miles
  • Istana Pangeran Mangkubumi
    4 min drive - 1.8 miles
  • Port of Kumai
    24 min drive - 9.0 miles

Getting around

  • Pangkalanbuun (PKN-Iskander)
    13 min drive

Restaurants

  • Rm Rahmadha
    19 min walk
  • Pizza Hut Restoran
    1 min walk
  • Mie Gacoan
    2 min walk
  • DUNIA LAUT
    11 min walk
  • petranet
    19 min walk

Similar properties

Exterior
Mercure Pangkalan BUN
Pangkalan Bun
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 57 reviews
Mercure Pangkalan BUN
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 80,000 for adults and IDR 80,000 for children
  • A restaurant

Restaurants on site

  • Quizas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for IDR 250000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 80000 for adults and IDR 80000 for children
  • Rollaway bed fee: IDR 250000 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Is Arsela Hotel Pangkalan Bun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arsela Hotel Pangkalan Bun?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Arsela Hotel Pangkalan Bun?

Check-out is at noon.

Where is Arsela Hotel Pangkalan Bun located?

Situated in Pangkalan Bun, this hotel is within 2 mi (3 km) of West Kotawaringin Regency Office, Pancasila Roundabout Park, and Pangkalan Bun City Park. Istana Kuning and Port of Kumai are also within 9 mi (15 km).

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Reviews

Arsela Hotel Pangkalan Bun Reviews

8.6

Excellent

8.8

Cleanliness

7.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 32 out of 77 reviews
Rating 8 - Good. 36 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Molica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Basic breakfast but it’s free. Limited options. Staff was helpful and kind all around. I don’t know what is on the second floor but furniture was always being dragged on the floor or moved at all sorts of time in the morning and night. Maybe construction? But lovely stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

Room was simple, but clean with a good bed. Very nice dinner in the restaurant
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating to keep my bags a couple days while I was on a tour. Room was clean. Breakfast very nice with outside garden area too. WiFi not very strong though
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Rosann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facilities, not a great location for walking.

We ended up having to stay in Pangkalan Bun unexpectedly when our flight was cancelled. We booked this hotel at the last minute. The staff were very nice and the facilities good. My only complaint would be that it is a fairly long walk to get to the main part of town where the “sites” are. A short drive, so if you prefer that, the location is fine, but if you like to walk, pick something a little closer to the water.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Mary Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the description is "smoking in desgnated areas only", this actually meant people were and are allowed to smoke everywhere in the hotel except their actual room, and includes hallways outside the rooms where cigarette receptacles are frequent. So essentially the place reeks and you can't even go through the lobby without breathing it in. So that was very disappointing. The staff upgraded us the first night from the first to the second floor, which smelled not as bad, and we paid a bit extra to stay there the second night of our stay. The room faced the inner courtyard, which was fine the first night, but a small group of people who were very loud remained there until past 10 pm the second night, so no sleep until i went to the front desk and asked them to tell the group to shut up. Although the staff member initially balked at that " as they are guests too", once i persisted, a request of the group was made as i heard nothing after. So, the staff did try to be helpful in the end, which was appreciated, but i wouldn't want to have to stay there again. We were trying to make an ethical choice and not stay at the Mercure hotel because that owner is heavily involved in the palm oil business. I would look for other options if i ever went there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, amenities
Great stay, friendly people and spacious room. Breakfast is good
Lobby
Breakfast area
Breakfast options
WC
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Secondo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

WENDELL

Liked: Cleanliness, staff & service, property conditions & facilities
Basic simple breakfast but there is only soap in shower. None at sink. I asked at desk but they told me ONLY IN SHOWER WHICH MEANT YOU HAD TO LITERALLY WALK INTO SHOWER AND PUMP SOME SOAPEVERYTIME YOU WANTED TO WASH HANDS. PRICE IS RIGHT AND RECEPTIONISTS SWEET.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Friendly staff, clean and presentable. Good food and excellent service. Recommended.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay here. Very clean and comfortable. Buffet breakfast was mostly all COLD rice noodles and vegetables. Toaster was available. One morning we had someone doing eggs but the next morning there was no one.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Mairead

Liked: Cleanliness
Disliked: Staff & service
I guess you’re getting your money’s worth. The beds were very uncomfortable and the sheets tissue paper thin. The food was okay. There’s no soap in the bathroom.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Kaneyalal

Disliked: Property conditions & facilities
The hotel is old, run down, with mold in the bathrooms, old dirty paint in the room. Front desk staff unhelpful with calling a taxi to get to airport. Rooms on ground floor were so loud I had to wear my noise canceling headphones. Never ever again
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel para pasar una noche, no tiene restaurante, solo un cafe con tartas. En los alrededores no hay gran cosa. Staff amable
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle, saubere Unterkunft. Personal super freundlich und hilfsbereit. Großes Zimmer. Ich konnte mein Gepäck für 2 Tage hier lassen während der Bootstour.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

FELICIANO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Había pulgas en las camas
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay. Good breakfast options and friendly staff.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to lay your head after a few days on a boat on the jungle. The hotel is a little tired but the restaurant for dinner was a pleasant surprise and the staff there very friendly and went out of their way to get the order correct (one of us was vegetarian). Great lime juice too! Breakfast was not so good, more local food. But even the locals were crowded around the bread and toaster so it was difficult to get the one thing we wanted! All round it served a great purpose for us.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Quiet location, large rooms Very thin walls, very average restaurant
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Mariyama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

清潔でサービスも良く、満足しています。
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a couple of nights before going to see the orangutans
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels in pangkalanbum

Shifted to arsela after a week elsewhere...was a good decision. Lovely property with a nice lawn.
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Buen hotel con un excelente jardín donde relajarse. Habitación grande y cómoda con ventana al jardín. Me quede un día más pero no me mantuvieron el previo con descuento.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tussenstop tussen 2 touring trips

Heel mooi proper hotel waar je avonds lekker kunt dineren voor een spotprijsje. Elke dag flesjes water en super vriendelijk personeel die je zoveel mogelijk proberen voort te helpen . En wat betreft het engels blijven ze moeite doen om zich toch verstaanbaar te maken
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel near to the airport. Helpful staff.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Jannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with friendly staff

The staff was friendly and helpful. Clean and nice place with ok breakfast. The place is located near to the main road, which is not ideal for pedestrians and it is sometimes a bit noisy.
Stayed 1 night in Sep 2018