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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property
Luxury hotel with a full-service spa and a casino

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Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Outdoor pool, sun loungers
Meeting facility
Casino
Suite, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Separate bedroom
  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Rainfall showerhead
  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Apartment, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 184 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 133 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama

What's nearby

  • Via Espana - 10 min walk - 0.5 miles
  • Avenida Balboa - 13 min walk - 0.7 miles
  • Multiplaza Pacific Mall - 15 min walk - 0.8 miles
  • Cinta Costera - 19 min walk - 1.0 mile
  • Albrook Shopping Mall - 5 min drive - 3.1 miles

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 16 min drive
  • Tocumen Intl. Airport (PTY) - 16 min drive

Restaurants

  • ‪Pizzería Napoli - ‬3 min walk
  • ‪Fonda Mamá Gallina Obarrio - ‬3 min walk
  • ‪Churrería Manolo - ‬2 min walk
  • ‪The Wallace - ‬4 min walk
  • ‪Slabon Café Bistro - ‬3 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Luxury hotel near Multiplaza Pacific Mall
Located close to Via Espana and Avenida Balboa, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott provides a casino, a poolside bar, and a terrace. Hit the jackpot at this hotel with amenities such as bingo, 30 casino gaming tables, and 80 slot machines. Treat yourself to Ayurvedic treatments, a body wrap, or a facial at Sortis Spa, the onsite spa. The on-site Italian cuisine restaurant, Il Tula Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A porter/bellhop, free newspapers, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 391 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Il Tula Restaurant
  • Sotis Market

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square feet of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference center (14,155 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Frequently asked questions

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a pool?

Yes, this property has an outdoor pool.

Is Sortis Hotel, Spa & Casino, Autograph Collection by Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Self parking is available for USD 10 per day. Valet parking is available for USD 10 per night.

What time is check-in at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Sortis Hotel, Spa & Casino, Autograph Collection by Marriott located?

Located in Bella Vista, this luxury hotel is within a 15-minute walk of Bingo 90, Via Espana, and Avenida Balboa. Multiplaza Pacific Mall and Cinta Costera are also within 1 mi (2 km). Vía Argentina is only a 5-minute walk and Iglesia del Carmen Station is 13 minutes.

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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 958 reviews
Rating 8 - Good. 227 out of 958 reviews
Rating 6 - Okay. 64 out of 958 reviews
Rating 4 - Poor. 38 out of 958 reviews
Rating 2 - Terrible. 44 out of 958 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Very clean and upscale!
Stayed 2 nights in Jun 2025

10/10

Beautiful hotel
Stayed 3 nights in Mar 2025

10/10

The customer service was wonderful. The room was clean and very upscale. The view from the room was amazing!!! The casino was fun, and the club was intense!!
Stayed 3 nights in May 2025

8/10

The hotel is a bit dated but the value is great
Stayed 2 nights in Apr 2025

10/10

Great hotel
Stayed 5 nights in Mar 2025

10/10

First solo trip was a success thanks to sortis hotel 💕
Stayed 3 nights in Apr 2025

10/10

Great hotel !
Stayed 1 night in Mar 2025

8/10

Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.
Stayed 3 nights in Mar 2025

10/10

All the staff was very polite and helpful all the time!
Stayed 4 nights in Mar 2025

10/10

Loved my stay the staff was very accommodating
Stayed 3 nights in Feb 2025

10/10

Amazing property
Stayed 3 nights in Feb 2025

8/10

Needs better cleaning crews
Stayed 3 nights in Apr 2025

10/10

I always stay at Sortis when I visit Panama City. I like it there and they have fair rates for the suites.
Stayed 1 night in Dec 2024

10/10

The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.
Stayed 5 nights in Mar 2025

10/10

Perfect location. Front desk was very helpful and was always able to offer an English-speaking person to assist. I would definitely stay here again. The room was amazing. We had a one bedroom suite and it was huge. The Concierge was so helpful.
Stayed 7 nights in Jan 2025

10/10

This property is fantastic. The staff are amazing! The guy at the concierge (I think he’s name was Jeremy?) was incredible. The staff was extremely welcoming, friendly and accommodating. The property is beautiful and clean. There are so many dining options and the pool bar was such a nice place to relax. Would recommend!
Stayed 6 nights in Feb 2025

8/10

Rooms had not USB or USB-C ports available
Stayed 3 nights in Apr 2025

10/10

OK
Stayed 3 nights in Feb 2025

8/10

Specifically the young lady at casino cage cashier was awful. Never in my life have I experienced such an attitude and disrespect. Very disappointed to have one ruin the overall experience and we started for a week. Everyone else was very pleasant and accommodating.
Stayed 7 nights in Mar 2025

10/10

Z
Stayed 3 nights in Dec 2024

8/10

All around great place to stay
Stayed 5 nights in Feb 2024

10/10

Very nice property nice rooms with good air-conditioning
Stayed 3 nights in Sep 2024

10/10

I will definitely stay here again. The staff went beyond the call of duty to help non spanish speaking customers
Stayed 3 nights in Oct 2024

8/10

.
Stayed 4 nights in Feb 2025

10/10

Enjoyed my stay at this hotel. The spa was breathtaking really loved it !!
Stayed 2 nights in Jun 2024