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Decapolis Hotel Panama City

Property class: 4

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Photo gallery for Decapolis Hotel Panama City

A modern building with a glass facade, a curved structure, and a flat roof. - Decapolis Hotel Panama City (Panama City)
Creator video - submitted by Traveling Tayler
A modern hotel room with a large bed, a TV, a desk, and a view of the city. - Decapolis Hotel Panama City (Panama City)
A spacious lobby with red and blue seating, a large circular wall feature, and a modern design with concrete elements. - Decapolis Hotel Panama City (Panama City)
A rooftop lounge area with clear glass tables and chairs, a pool, and potted plants. - Decapolis Hotel Panama City (Panama City)
Located close to Avenida Balboa and Multicentro Panama, Decapolis Hotel Panama City provides a free breakfast buffet, a casino, and a poolside bar. Treat yourself to a hot stone massage, a detox wrap, or aromatherapy at Decapolis Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and sushi. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, two leopard print armchairs, a coffee table, a TV, and a dining table with chairs.

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

A hotel room with a large bed, two chairs, a desk, and a large window with a city view.

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(38 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Sea View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Deluxe Double Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(26 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a desk, two chairs, a painting on the wall, and a window with curtains.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(21 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, a sofa, a lamp, and a large painting on the wall.

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(97 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

A hotel room with a bed, a sofa, two armchairs, a coffee table, and artwork on the walls.

Junior Suite, 1 King Bed, Ocean View

7.2 out of 10
Good
(12 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in San Francisco neighborhood, Decapolis Hotel Panama City is connected to a shopping center. Panama Viejo and Amador Causeway are notable landmarks, and travelers looking to shop may want to visit Avenida Balboa and Multicentro Panama. Via Espana and Multiplaza Pacific Mall are two other places to visit that come recommended. Visit our Panama City travel guide
Map
Avenida Balboa Con Multicentro, Panama City, Panama

What's nearby

  • A nighttime cityscape with illuminated skyscrapers and a river reflecting the lights.
    Avenida Balboa
    1 min walk - 0.1 miles
  • A coastal cityscape with high-rise buildings, a calm sea, and a rocky shoreline.
    Cinta Costera
    6 min walk - 0.4 miles
  • A cityscape with a rainbow over buildings.
    Multiplaza Pacific Mall
    14 min walk - 0.8 miles
  • Multicentro Panama
    2 min walk - 0.1 miles
  • Via Espana
    16 min walk - 0.9 miles

Getting around

  • Panama City Passenger Station
    19 min drive
  • Iglesia del Carmen Station
    19 min walk
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    15 min drive

Restaurants

  • McDonald's
    6 min walk
  • Hard Rock Cafe Panamá
    1 min walk
  • Ciao Restaurante
    2 min walk
  • Sky Lounge Hard Rock Hotel
    1 min walk
  • Duran Coffee Store
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Martini Sushi Bar
  • Petit Bistro

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (12,000 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Null
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Decapolis Hotel Panama City have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Decapolis Hotel Panama City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Decapolis Hotel Panama City?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Decapolis Hotel Panama City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Decapolis Hotel Panama City located?

Located in San Francisco, this spa hotel is steps from Avenida Balboa and Multicentro Panama. Cinta Costera and Multiplaza Pacific Mall are also within 15 minutes. Iglesia del Carmen Station is 19 minutes by foot and Vía Argentina Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Decapolis Hotel Panama City Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 962 out of 1730 reviews
Rating 8 - Good. 429 out of 1730 reviews
Rating 6 - Okay. 186 out of 1730 reviews
Rating 4 - Poor. 70 out of 1730 reviews
Rating 2 - Terrible. 83 out of 1730 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay there and have a good experience, good breakfast and very nice staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is wonderful.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The location of the property is convenient however updated renovations to the room decor would be nice
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Excellent breakfast options and tasty
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing , Lovely Bartenders . Housekeeping is very quick. Would definitely stay again.
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, my room was spacious and the staffs are friendly and helpful. I definitely going stay in this hotel again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large suite with view. Good buffet breakfast. Very helpful and professional staff. Highly recommended.
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent the fact that it’s connected to the mall and casino put it over the top. The staff are polite and always ready to assist you. Will definitely stay again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and check out process was efficient and everything went smoothly. The breakfast buffet is a good introduction to local cuisine with a mix of international flavour.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and welcoming
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Staff , although they don’t speak English very well, they made an effort to communicate. Clean rooms, hot breakfast, everything was at our convenience. Whether it was to shop, to dine. Just across the way. I would recommend this hotel to my family and friends.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent location and breakfas
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast was good, staff really helpful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean every day someone came and clean our room. Enjoyed the breakfast. Very easy to travel around, you just had to walk out of the hotel and taxis were there to take you where ever you needed to go
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. The breakfast was nice, but not excellent. The room and view were fine, the spa was not open, nor was there any alternative for massage , steam, etc. overall a very good value and I would stay here again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very convenient area in the city! We loved the fact that we can walk to the mall or the Hard Rock within the hotel. Their breakfast buffet was amazing! Would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time and I love it. Valet services is great and the breakfast is very good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, located in a central area you have everything you need, Breakfast is amazingly good.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Decapolis hotel is in an excellent location, the breakfast buffet, the Bistro restaurant restaurant and gym are all nice. The rooms are clean and the bedding comfortable staff were friendly and helpful. However, the carpets especially on floor 19 need replacing or a deep clean. Floor 19 is also pretty loud I'm not sure what the cause is but I suspect it's the air-conditioning.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Decapolis Hotel. The location is excellent, with easy access to shopping, restaurants, and local attractions. The staff were welcoming, professional, and always ready to help. My room was clean, comfortable, and offered a great view. The breakfast had a good variety of fresh and delicious options, and the overall atmosphere of the hotel was relaxing. I would definitely recommend Decapolis Hotel to anyone visiting the area and would happily stay here again.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
staff was all but helpful
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the city
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room and the staff was very nice
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub at Decapolis are great. The water is jot cold like aome of the other hotel pools. Feela real calm and relaxing. Breakfast was not all that. Not many options. However the pan cakes were always welcoming. Cramped for space.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The tv was horrible The breakfast was great!
Stayed 3 nights in May 2026