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Residencial & Hotel Palazzo

Property class: 3

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Photo gallery for Residencial & Hotel Palazzo

A modern living room with a sofa set, a coffee table, and a small side table with a plant. - Residencial & Hotel Palazzo (Panama City)
A hotel entrance with a double door, two potted plants on either side, and a patterned floor. - Residencial & Hotel Palazzo (Panama City)
A modern hotel lobby with a reception desk, seating area, and large windows. - Residencial & Hotel Palazzo (Panama City)
A corridor with a wooden floor, a table with chairs, a potted plant, and a green wall with climbing plants. - Residencial & Hotel Palazzo (Panama City)
A hotel room with two beds, each with a headboard and white bedding. - Residencial & Hotel Palazzo (Panama City)
Located close to Albrook Shopping Mall and Paseo de Las Bovedas, Residencial & Hotel Palazzo provides a terrace. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, each with a headboard and white bedding.

Family Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Desk, WiFi (free), bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, each with a headboard and white bedding.

Basic Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room

A modern bedroom with a large bed, a desk, and a window.

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

DOUBLE BASIC

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Calidonia, a neighborhood in Panama City, Residencial & Hotel Palazzo is near a metro station. Paseo de Las Bovedas and Amador Causeway are notable landmarks, and travelers looking to shop may want to visit Albrook Shopping Mall and Multiplaza Pacific Mall. Panama Viejo and Miraflores Locks are two other places to visit that come recommended. Visit our Panama City travel guide
Map
Av Perú, Panama City, Panamá

What's nearby

  • A nighttime cityscape with illuminated skyscrapers and a river reflecting the lights.
    Avenida Balboa
    6 min walk - 0.4 miles
  • A city skyline with tall buildings along a waterfront.
    Cinta Costera
    8 min walk - 0.5 miles
  • Avenida Central
    1 min walk - 0.1 miles
  • National Bank House Museum
    7 min walk - 0.4 miles
  • Via Espana
    16 min walk - 0.9 miles

Getting around

  • Lotería Station
    4 min walk
  • Panama City Passenger Station
    12 min drive
  • Tocumen Intl. Airport (PTY)
    25 min drive

Restaurants

  • Café Boulevard Balboa
    8 min walk
  • Saoco
    8 min walk
  • KFC
    6 min walk
  • Cafe Paris Restaurant
    3 min walk
  • Bar Hotel Covadonga
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Residencial & Hotel Palazzo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Residencial & Hotel Palazzo?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Residencial & Hotel Palazzo?

Check-out is at noon.

Where is Residencial & Hotel Palazzo located?

Located in Calidonia, this hotel is within 3 mi (5 km) of Paseo de Las Bovedas, Albrook Shopping Mall, and Multiplaza Pacific Mall. Amador Causeway and Panama Viejo are also within 6 mi (10 km). Lotería Station is only a 4-minute walk and 5 de Mayo Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residencial & Hotel Palazzo Reviews

7.6

Good

7.4

Cleanliness

7.4

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 151 reviews
Rating 8 - Good. 34 out of 151 reviews
Rating 6 - Okay. 29 out of 151 reviews
Rating 4 - Poor. 13 out of 151 reviews
Rating 2 - Terrible. 16 out of 151 reviews

Reviews

Verified review

10/10 Excellent

jameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were clean the staff was helpful over all nice
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Debbie L

Liked: Cleanliness, staff & service
Disliked: Amenities
The accommodations were adequate. It was clean and the staff was courteous. The biggest issue was location wasn’t comfortable for me as a single woman traveling alone.
Stayed 14 nights in May 2026
Verified review

6/10 Okay

Anecia

Liked: Cleanliness, staff & service
The hotel was very clean they clean my room everyday.
Stayed 8 nights in Jan 2024
Verified review

8/10 Good

Oscar Alejandro Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Super good for the price
Stayed 8 nights in Aug 2023
Verified review

4/10 Poor

KODJOVI MAWULI

Liked: Staff & service
Cheap option to stay in the city. Basic amenities. Don’t expect much.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Darrion

Liked: Staff & service
Disliked: Amenities
The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.
Stayed 5 nights in Nov 2024
Verified review

6/10 Okay

Tiffany

Liked: Staff & service
I was in a corner room and the property decided to do construction on the rooms directly next to me and directly across from me the entire week of my stay. There is a window off track in the back right corner of the stay and despite me putting the do not disturb sign on the door the housekeeper insisted on knocking on the door and one day when I was out still came and serviced the room. I’m OCD and there’s a reason I didn’t want my room disturbed. There were no washcloths. As far as amenities they give two bars of soaps and the tv was a whole different story, it started out on 3 adult channels and I turned it off. Stephanie at the front desk and the maintenance man were very helpful as it was my first time in Panama. I always felt safe and the AC definitely worked. The rooms under construction were left open so I could see the major overhauls as well as hearing them when I was leaving. I used WhatsApp to reach the property for WiFi because the room phone had no instructions and no real way to reach to front desk. I don’t suggest it if you want to work from your room during the day. The decor and mirrors throughout looked great for content. As a solo traveler, it has its ups and downs at this property so I would give it a 3/5.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was good for a few nights stays. Awesome service from the girl with the neck tattoo and the guy working night shifts.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the room was very clean and nice 👌
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Lynelle

Overall it was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest guard and night shift workers ive ever met anyplace I’ve traveled
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Tashoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable ❤️
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

Anecia

Clean
Stayed 25 nights in Apr 2024
Verified review

10/10 Excellent

Oshin

Liked: Staff & service, amenities, property conditions & facilities
I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Price was great, hotel had a garage but this hotel has a different life at night. You could tell this is more an hourly hotel (if you understand what I mean). Area does not look safe. I took an uber to Casco Viejo about 10min. I would not recommended for family, this is more for a solo travelers, if you are just passing by this is a good price.
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Sharmila

Disliked: Cleanliness, staff & service, property conditions & facilities
This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel
Stayed 5 nights in Jan 2024
Verified review

2/10 Terrible

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

guillaume

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Much too noise, wall are so thin, you can hear everything on the entire floor. Mastress is a disaster, not even flat, so hard... Anyway terrible night.
Verified review

2/10 Terrible

Sengphet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach infested don’t book!

Cheap or not I almost ran out that place! If I hadn’t been alone I would have left. It’s infested with roaches. The bed is like a prison bed and they don’t give blankets just a thin white sheet. I slept with the lights on praying that it scares the roaches from coming around me! I did not sleep well as soon as there was sun I was gone!
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Fei

Liked: Staff & service

Good place to sleep for the price

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Ken

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiendas cerca
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Godofredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal y la ubicacion excelente. Hay una estacion de metro muy cercana.
Stayed 2 nights in Apr 2026