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Tzampoc Resort

Property class: 3
Travelers find their sunny escape at this peaceful resort with a refreshing pool, rejuvenating spa tub, and helpful multilingual staff serving coffee and tea

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Photo gallery for Tzampoc Resort

A patio with a pergola, potted plants, and a view of a mountain and sea. - Tzampoc Resort (Santa Catarina Palopo)
A resort with a pool area surrounded by palm trees and a view of the ocean. - Tzampoc Resort (Santa Catarina Palopo)
A bedroom with a bed, a TV mounted on the wall, a window with a view of mountains, and a wooden door. - Tzampoc Resort (Santa Catarina Palopo)
A garden with a circular pathway, a small building with a dome, and a view of a mountain and lake. - Tzampoc Resort (Santa Catarina Palopo)
A spacious living area with a thatched roof, a sofa set, a coffee table, and a bookshelf. - Tzampoc Resort (Santa Catarina Palopo)
Located near the airport, Tzam Poc Resort offers a quiet getaway with an outdoor pool, sun loungers, poolside bar, sauna, and spa tub. Guests enjoy a full breakfast and multilingual staff assistance throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, bed sheets

Romantic Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, bed sheets

Superior Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View | Premium bedding, down comforters, bed sheets

Premium Suite, 1 King Bed, Lake View

  • Lake view
  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, bed sheets

Luxury Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

Basic Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

A bedroom with a wooden headboard, two bedside lamps, a round bedside table, and a painting on the wall.

Basic Double Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Santa Catarina Palopo is home to Tzampoc Resort. Lake Atitlán and Tzantizotz Nature Reserve reflect the area's natural beauty and area attractions include Casa Cakchiquel Arts Center and Atitlan Reserve Butterfly Garden. Calle de las Artes and Calle del Café are also worth visiting. Take an opportunity to explore the area for outdoor excitement like skydiving. Visit our Santa Catarina Palopo travel guide
Map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010

What's nearby

  • A boat docked at a pier with mountains in the background.
    Lake Atitlán
    2 min walk - 0.1 miles
  • A market stall with colorful woven textiles and a pair of shoes.
    Panajachel Municipal Market
    14 min drive - 3.8 miles
  • A historic church with a large wooden door and arched windows.
    Church of Saint Francis
    14 min drive - 3.8 miles
  • Santa Catarina Palopo Church
    16 min walk - 0.9 miles
  • Pintando Santa Catarina Palopó
    2 min drive - 0.7 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    134 min drive

Restaurants

  • Restaurante El Cayuco
    8 min drive
  • Restaurante El Atitlan
    8 min drive
  • Nativo Cafe
    7 min drive
  • Delhi 6
    8 min drive
  • Crossroads Caffee
    8 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Tzampoc Resort have a pool?

Yes, this property has an outdoor pool.

Is Tzampoc Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Tzampoc Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tzampoc Resort?

Check-out is at 11:00 AM.

Does Tzampoc Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per person applies.

Where is Tzampoc Resort located?

Situated in Santa Catarina Palopo, this hotel is within 1 mi (2 km) of Pintando Santa Catarina Palopó and Lake Atitlán. Santa Catarina Palopo Church is 0.7 mi (1.2 km) away.

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Reviews

Tzampoc Resort Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 63 reviews
Rating 8 - Good. 14 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall amazing experience! the staff was extremely nice and welcoming. The food and views were the best part. Loved staying here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind! Beautiful property. Very helpful staff.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The mattress was really hard, one of the most uncomfortable mattress i have ever encountered in my lifetime. The view was nice from my room and the hotel has a beautiful aesthetic. The staff is nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🇬🇹 is beautiful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambient, service and courtesy were fenomenal, the only thing I considered cumbersome will be how difficult the access road is, specially if guests will be bringing larger vehicles Road is too steep and narrow
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful views and the pool is the main attraction
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 10 stars I would. The staff is phenomenal. Because it’s a smaller property, everyone knows who you are and where you’ll be down to what your preferred drink is. The hotel arranged a kayaking tour, launch’s tour to different towns, and a tour of the nature reserve, all in a very short window. The pool is beautiful, the rooms are beautiful and clean and the food is amazing. I’m already looking forward to my next trip to the mid beautiful country. This was my first solo international trip as a 20 something year old girl and never once was I worried about safety! This was the experience of a life time!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful! I
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Delmy

They are giving me a different room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio excelente

Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Hoven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho tiene una vista preciosa
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

ANA L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias! Una muy feliz estancia

Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Rodolfo

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo hotel!…

Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El acceso vehicular es complicado, y no hay señalización al respecto.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado.
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas vistas al lago
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para relajación, un vista hermosa, desayuno rico etc.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for.
Stayed 2 nights in Apr 2019