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Porta Hotel del Lago

3.5 star property
Lakeside tranquility awaits at this welcoming retreat where attentive staff handle all the details, allowing guests to fully relax and enjoy their stay

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Photo gallery for Porta Hotel del Lago

Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board - Porta Hotel del Lago (Panajachel)
Exterior - Porta Hotel del Lago (Panajachel)
Banquet hall - Porta Hotel del Lago (Panajachel)
View from property - Porta Hotel del Lago (Panajachel)
Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board - Porta Hotel del Lago (Panajachel)
Located by the lake, Porta Hotel del Lago offers a peaceful getaway with convenient amenities. Enjoy the poolside bar, relax in the spa tub, or lounge on the sunny terrace. The hotel provides an airport shuttle and free WiFi in public areas for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Room options

View all photos for Room Second Floor

Room Second Floor | Premium bedding, desk, blackout drapes, iron/ironing board

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | Premium bedding, desk, blackout drapes, iron/ironing board

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout drapes, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on a lake, Porta Hotel del Lago is in an area with great shopping. Pascual Abaj and Portal de los Dioses are local landmarks, and the area's natural beauty can be seen at Lake Atitlán and Cerro Tzankujil. Traveling with kids? Consider Casa Cakchiquel Arts Center and Atitlan Reserve Butterfly Garden. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Visit our Panajachel travel guide
Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán
    Lake Atitlán
    3 min walk - 0.2 miles
  • Azul Maya Archaeological Museum
    Azul Maya Archaeological Museum
    8 min walk - 0.5 miles
  • Church of Saint Francis
    Church of Saint Francis
    18 min walk - 1.0 mile
  • Panajachel Municipal Market
    Panajachel Municipal Market
    18 min walk - 1.0 mile
  • Casa Cakchiquel Arts Center
    6 min walk - 0.4 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    179 min drive

Restaurants

  • The Little Spoon
    5 min walk
  • Restaurante El Cayuco
    2 min walk
  • Delhi 6
    7 min walk
  • Restaurante El Atitlan
    5 min walk
  • Guajimbos
    9 min walk

About this property

Porta Hotel del Lago

Family-friendly hotel located near Lake Atitlán with rooms renovated in 2025
Consider a stay at Porta Hotel del Lago and take advantage of an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Free WiFi in public areas is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 100 rooms feature comforts such as premium bedding. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with premium channels
  • Balconies, LED light bulbs, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (4,725 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated guestrooms - October 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Porta Hotel del Lago pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Porta Hotel del Lago?

Check-out is at 11:00 AM.

Does Porta Hotel del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Porta Hotel del Lago located?

This family-friendly Panajachel hotel is located on a lake, within 1 mi (2 km) of La Galeria and Lake Atitlán. Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Porta Hotel del Lago Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 603 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. With a great pool and views. The staff were also extremely helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful lake views, big complex
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Neil

Disliked: Staff & service, property conditions & facilities
Location is great, however we felt
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great condition. Parking is secure. The breakfast buffet was excellent. Food was delicious and fresh. Highly recommend this hotel . Breath taking views
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable rooms and amenities, great location. I highly recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, staff were very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Had a great view and the staff was Wonderful!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room just for the lake view and it was worth it. It is nearby the main restaurants and bars and the loading docks to the ferries were right there.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views and lovely pool area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stands out in Panajachel due to its modern conveniences, spacious rooms, with nice views and balconies. The pool area is great to relax whether you have kids playing in one end of the pool or adults in the other area. There also two hot tubs that operate on a reservation system. The hot tubs do appear older and need some tiles to be replaced and the water is not too hot but still relaxing for the cooler afternoons and evenings. The hotel restaurant was nice and convenient if you don’t want to venture out into the town. Location great right by the lake to take tours.
View from lakeside balcony
Breakfast buffet area
Hotel lobby
View of lake and volcanoes
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an older property, but it is very well maintained. The design layout is well done and the landscaping looks great. The view of the lake and the volcanoes was spectacular. The hotel also was centrally located to the very small town of Panajachel. Our tour guide met us in front of the hotel and it was a very short walk to the boats for a tour of some of the towns on the lake. We enjoyed our stay and we would stay here again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. The staff is welcoming and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a right place. It has a beautiful view of the volcanos and Lake Atitlan. Not totally impress with rooms not having small refrigerators, Iron no security box. Those items are important for staying comfortably.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David Del

Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria del

Liked: Cleanliness, amenities, property conditions & facilities
The staff and breakfast is amazing! Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
I love the view I had , was clean and comfortable the staff was very friendly, the food was amazing at the restaurant I give this place 5 stars. I will stay again with my family there and the price was reasonable.we have good time.
From my room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elvia

Very nice and comfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
The location, it is so close to the lake and everything is walkable.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Gail E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view and peaceful gardens
Stayed 1 night in Jan 2026
Verified

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice. Location was great! It was nice being in pans but still having the nice pool.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room beautiful lakeview Friendly staff Would be great if they offer breakfast with the stay
Stayed 2 nights in Nov 2025