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Hotel Posada Gutierrez

Property class: 2.5

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Photo gallery for Hotel Posada Gutierrez

A multi-story building with balconies, a pool, and a brick facade. - Hotel Posada Gutierrez (Panajachel)
A group of people on a staircase with a dog. - Hotel Posada Gutierrez (Panajachel)
A calm lake with mountains in the background and a boat on the water. - Hotel Posada Gutierrez (Panajachel)
A multi-story building with a swimming pool, outdoor seating, and potted plants. - Hotel Posada Gutierrez (Panajachel)
A communal dining area with tables and chairs, a water dispenser, and a view through large windows. - Hotel Posada Gutierrez (Panajachel)
Located close to Church of Saint Francis and Panajachel Municipal Market, Hotel Posada Gutierrez provides free breakfast (local cuisine), a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Twin Beds, Non Smoking

A hotel room with a bed, a bedside table, a chair, a wardrobe, a fan, and a bathroom visible through an open door.

Standard Double Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a bedside table, a chair, a wardrobe, a fan, and a bathroom visible through an open door.

Standard Double or Twin Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Twin Beds, Non Smoking

A hotel room with a bed, a bedside table, a chair, a wardrobe, a fan, and a bathroom visible through an open door.

Classic Triple Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk with a remote control, a fan, and a green wall.

Classic Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Panajachel is home to Hotel Posada Gutierrez. Santiago Atitlán and Parque de Paz are notable landmarks, and the area's natural beauty can be seen at San Pedro Volcano. Don't miss out on a visit to Casa Cakchiquel Arts Center. Visit our Panajachel travel guide
Map
Calle El Amate, Zona 1, Callejon Hotel Victoria, Panajachel, Solola

What's nearby

  • A historic church with a large wooden door and arched windows.
    Church of Saint Francis
    6 min walk - 0.4 miles
  • A market stall with colorful woven textiles and a pair of shoes.
    Panajachel Municipal Market
    6 min walk - 0.4 miles
  • A lake surrounded by mountains with a cloudy sky.
    Lake Atitlán
    16 min walk - 0.9 miles
  • La Galeria
    11 min walk - 0.6 miles
  • Casa Cakchiquel Arts Center
    13 min walk - 0.7 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    115 min drive

Restaurants

  • Atlantis
    6 min walk
  • El Roof
    6 min walk
  • Nativo Cafe
    5 min walk
  • Guajimbos
    10 min walk
  • Humaya
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Shared kitchen access

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: USD 25 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Posada Gutierrez pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Posada Gutierrez?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Posada Gutierrez?

Check-out is at 1 PM.

Does Hotel Posada Gutierrez provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Hotel Posada Gutierrez located?

Situated in Panajachel, this hotel is within a 10-minute walk of Church of Saint Francis and Panajachel Municipal Market. Casa Cakchiquel Arts Center and CHIYA Art Gallery are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Posada Gutierrez Reviews

7.8

Good

7.6

Cleanliness

8.0

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 6 out of 43 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, the staff very helpful the room very clean location fenomenal. Just walks to just about any where. Will definitely stay again at this hotel.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel 🏨

I did enjoy my stay in this hotel. The owner is very nice. He speak quite good English and he can be very helpful. They do have a pool. They do have a breakfast in the hotel as well. It cost. My hope was very pleasant and quite large.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Amenities
Pros: Decent location and facilities. Very nice breakfast. Cons: very noisy with several dogs barking all night. Hard to sleep. Not sure the owner cared after I provided similar feedback to him. Would not go back.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The traditional breakfast was amazing. Its served on a terrace that overlooks the mountains and the town around you.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hidden gem of a hotel, because you’d never know it’s at the end of an alley. Room and bathroom was large, and well cared for. There’s a balcony that overlooks a courtyard, and there’s a bonus pool (seems unusual at this price point). They’re doing work on the property, so it will only improve. Best part is an included breakfast on the roof of the hotel overlooking the city. Highly recommended.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fake Pictures: The ad shows a nice outside arch. That arch leads to monthly apartments, not your hotel room.. Avoid this terrible hotel—it deserves less than one star because of filthy conditions, deceptive ads, and dangerous safety hazards. The online pictures are completely misleading, hiding the fact that the rooms, showers, and public laundry areas are absolutely disgusting. The room itself had filthy mattresses, dirty sheets, and a "Mickey Mouse" water heater with dangerous wires hanging out in plain sight. To make matters worse, the staff is completely unhelpful; they refused to change the room even though Expedia showed two additional rooms available and then invaded my privacy by entering it before I could even hand over the keys. Save your money and book somewhere else on Expedia that actually feels like a vacation instead of a dirty housing project. Dirty Rooms: The mattresses are filthy. The sheets and pillowcases are dirty. The room lacks a proper bed skirt. Nasty Areas: The showers are gross and crowded. Washing machines sit in plain sight with dirty laundry piled all around them. Dangerous Wiring: The water heater is unsafe with loose wires hanging out in the open. Bad Staff: Staff refused to change rooms when asked. They also entered the room ten minutes past the noon checkout time while personal items were still inside
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water in a shower, noises all night, lack of sitting area, no English-speaking staff
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. I arrived in pretty poor shape after getting altitude sickness on Acatenango. They were patient with me. I had a comfortable room with a large bathroom. Breakfast was excellent and the location is tucked off of a main road down an alley. It was easy walking distance to all of Pana. When my bus to Guatemala City didn’t see me at the pick up spot, the owner assisted by taking a phone call from the agency (I was only using my phone on wifi) and helped wave them down for me. Definitely recommend.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was quick, but I never got a key to my room (even after asking for one) and had to leave it unlocked whenever I left. The water was cut off on my second day, and they transferred me to another place up the street for the remainder of my stay. Walls are paper thin - I could hear the toilet flush from the next room over.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cables coming out of walls no tv in the room no warm water one faucet not working . no adequat light in the room. No light by the bed. The only good about it was the price and friendly girl at the reception. I am really surprise that expedia is promoting that hotel.
Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

We booked Hotel Victoria, but when we arrived there was no one at the reception. People on the street redirected us to the next hotel, Posada Gutierez, as apparently was under the same chain/owner. We were offered accommodation at another (3rd location) within a villa that looked like it was still under construction. All ceilings were unfinished, all bed linings and towels were not cleaned properly. There was an area to be shared, including a kitchen, where a whole window was missing. In front of the villa there was like a garage were they were repairing their cars. And a dog loose, which didnt mind pooping inside the villa on the sofa. Wifi reception and speed super bad. Please make sure you avoid this amazing accommodation.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always very friendly and ready to help. Breakfast is a plus and the Guatemalan coffee fresh and hot.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
À notre arrivée à l’hôtel, déception de constater l’état des lieu mais aussi de ne pas avoir de serviettes dans la chambre! Après avoir demandé a deux reprises des serviettes, la première fois on nous a servie des serviettes mouillées et à la deuxième demande on a fini par avoir UNE serviette pour DEUX personnes !! Nous avons réservé pour 4 nuits déceptions ! Mauvaise Connection internet.Lit très inconfortable. Endroit pas très propre du moins la moisissure y est bien présente. Je vous épargne l’endroit pour le petit déjeuner inclus qui était en rénovation donc nous avions droit à du cassage de bétons comme musique de font !
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Me cancelaron la reserva. Llame a confirmar y me dijeron que tenían cupo, pese a que tenía la reservación. A pesar de que hable con el hotel, se negaron a confirmar mi reserva.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Staff & service
The staff are incredible and the free breakfast is delicious. There is a water-refill station. The power was out all over the lake the day I was there so I’m not sure if the internet is good, or if there is hot water. If you’re a solo-traveler looking to meet people, this is not the spot
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barato y comodo

Muy amables, exelente atencion y muy bueno para el precio.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff is very friendly and helpful. Breackfest is incuded in the fee. It is a quiet place, it takes only 10 min walking to the lake.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Habitación muy pequeña. Viento hacía sonar latas y estructura, muy molesto al dormir...
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Basic, good value choice in Pana.

Pretty basic, Bed Ok. Noisy in the day, OK at night. English Channels on TV. Simple breakfast included.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in Panajachel. Convenient location. Breakfast included and served on a terrace with a view. Great if you are staying few days in Panajachel. Note - must do - Paraglading - lifetime experience above lake Atitlan.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Breakfast was good, free shuttle to airport was literally a stones throw away- so quick and easy. The shared shower/toilet to rooms ratio was decent
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on the terrace and friendly furry friends.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money Hotel in Panajachel

For the price this hotel is a no brainer! It is located about a 5min walk to the Church and market and about a 12min walk to Calle Santander(the main drag). Check-in was speedy and the room readied as I checked in around 10:30am. The room on the first floor was spacious, clean with an attached bath with good water pressure and hot water. There was also a TV with English language programing including CNN and BBC. The wifi worked well in all areas and breakfast served on the terrace consisted of fruits, eggs, toast and coffee. Also located a few feet from the hotel on the main road is a Supermarket and a few local eating places. Service on the whole was efficient especially with the Manager on duty. Overall, an excellent deal.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Stayed 1 night in May 2026