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Hotel Hanna Resort

Property class: 3

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Photo gallery for Hotel Hanna Resort

A balcony with a view of a mountain and a pool. - Hotel Hanna Resort (Panajachel)
An open wooden door leading to a balcony with a view of a mountainous landscape and a body of water. - Hotel Hanna Resort (Panajachel)
A room with two beds, a potted plant, and a window with curtains. - Hotel Hanna Resort (Panajachel)
A corridor with brick walls, potted plants, and a fire extinguisher. - Hotel Hanna Resort (Panajachel)
A garden pathway with potted plants and a wooden bench. - Hotel Hanna Resort (Panajachel)
Take advantage of a coffee shop/cafe, a garden, and a bar at Hotel Hanna Resort. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Room, Balcony, Lake View

A bedroom with a quilted bedspread, a wooden nightstand, a bedside table, a window with curtains, and a wall with a red textured pattern.

Classic Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, Balcony, Lake View

A room with a bed, a window with a view of greenery and mountains, and a balcony with a railing.

Classic Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room, Balcony, Lake View

A bedroom with a wooden bed, a nightstand, a potted plant, and a window with curtains.

Comfort Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Balcony, Lake View

Two beds with quilted bedding, a wall with a red and white pattern, and shelves with framed pictures and small potted plants.

Family Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Classic Room, Balcony, Lake View

A room with two beds, a potted plant, and a window with curtains.

Classic Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, Balcony, Lake View

A room with two beds, a window with curtains, a red textured wall, and a shelf with decorative items.

Classic Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Basic Room

A room with two beds, a painting, a shelf with decorative items, and a sign that says 'FOLLOW YOUR DREAMS'.

Basic Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Basic Room

A room with two beds, a window with curtains, and shelves with decorative items.

Basic Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Basic Room

A room with two beds, a window with curtains, a small table with a plant, and a wall with a textured pattern.

Basic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Basic Room

A bedroom with a bed, a red textured wall, and a shelf with artwork and plants.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Room

A room with a brick wall, a bed with a quilted cover, a shelf with decorative items, and a potted plant.

Basic Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Basic Room

A room with a brick wall, a wooden floor, a bed with a quilt, a nightstand, a shelf with books and a picture, and a window with curtains.

Basic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Patio

A room with two beds, a stone wall, and artwork on shelves.

Family Room, Patio

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Family Room, Patio

A room with two beds, a stone wall, a wooden shelf with artwork, and a bedside table with a lamp.

Family Room, Patio

  • 1 bedroom
  • Sleeps 10
  • 5 Double Beds
  • Free WiFi

About the neighborhood

Panajachel is home to Hotel Hanna Resort. Pascual Abaj and Portal de los Dioses are local landmarks, and some of the area's attractions include Casa Cakchiquel Arts Center and Atitlan Reserve Butterfly Garden. Calle de las Artes and Calle del Café are also worth visiting. Visit our Panajachel travel guide
Map
Sector Playa Publica 1515 Calle Del Lago, 1515, Panajachel, Solola, 01001

What's nearby

  • A boat docked at a pier with mountains in the background.
    Lake Atitlán
    1 min walk - 0.1 miles
  • A market stall with colorful woven textiles and a pair of shoes.
    Panajachel Municipal Market
    6 min drive - 1.4 miles
  • A historic church with a large wooden door and arched windows.
    Church of Saint Francis
    6 min drive - 1.4 miles
  • La Galeria
    10 min walk - 0.5 miles
  • Casa Cakchiquel Arts Center
    11 min walk - 0.6 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    118 min drive

Restaurants

  • The Little Spoon
    8 min walk
  • Restaurante El Cayuco
    1 min walk
  • Guajimbos
    11 min walk
  • Nativo Cafe
    10 min walk
  • 7 Caldos
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Air hockey
  • Billiards/pool table
  • Books
  • Foosball table
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Hanna Resort have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hanna Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hanna Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hanna Resort?

Check-out is at 11:00 AM.

Where is Hotel Hanna Resort located?

Situated in Panajachel, this hotel is within 1 mi (2 km) of La Galeria and Lake Atitlán. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within 10 minutes.

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Reviews

Hotel Hanna Resort Reviews

7.0

Good

7.2

Cleanliness

6.2

Amenities

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 8 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the rooms were clean and quite affordable. The area was safe and the pool along with the other amenities were nice additions to the reservation. We also showed up early and they allowed us to leave our bags there, about 2 hours before our reservation. They asked for our passports to sign in which was weird but it didn’t take too long.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent and the hotel restaurant was very good. The staff was also outstanding
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Staff and clean
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Steve

Disliked: Property conditions & facilities
The pictures are deceiving. But it is worth the price you pay. very economical. Safe area right next to the Calle de Playa where all the restaurants. Bars and open market is located.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Selena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Clean room, very neat, but little bugs all over my bed and pillow :(
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Wilmori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good,
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are the problem. My daughter spilled some milk on the bed and they made me pay an extra 150 quetzales... plus there was no water at night .. Please be careful!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bargain, convenient to Calle Santander. My room in the back was very quiet.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. Wouldn't have stayed more than that. I didn't even want to take a shower. Beds were dirty. I told the lady about it at the front desk and she just said she would tell the cleaning lady. Pool was dangerous with weird angles. Shower had tiles missing, and water would come out without fully closing the water valve. Would not recommend.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Dorian

Disliked: Property conditions & facilities
I do not recommend staying here, me and my family went on vacation and decided to stay here at the hana hotel resort the service here was terrible and they scam people here by giving you towels for free then they sneak into your room and take one or two then they make you pay a way overpriced fee 0/10 do not recommend.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place. Really worth it for the Price. Only a lots of barking dogd during the night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
We stayed in Room #1. The view was exceptional looking at the volcanos. It really wasn’t very noisy. In Pana there are a lot of dogs in the streets and they can be quite noisy. If you are looking for a five star hotel, this isn’t the place. But I would stay there again on our next trip to the lake. There is a little swimming pool but my wife and I didn’t use it. Bring your own washcloths as they are a rare commodity when traveling in central and South America.
View from our balcony
View from our balcony
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walkable, DOES NOT include breakfast if reserved via Expedia. Located in safe area, they have security and restaurant is next to hotel in same property. Friendly staff, wifi
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness
Cool
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Kelee

Disliked: Staff & service, amenities
Do not be fooled by the "tranquil" description or the photos of this property; it was a total bait and switch. We paid a premium for a lake-view room expecting a relaxing stay, but it was the opposite of hospitable. The noise levels are professional-grade and physically painful—live music and microphones blasted until 1:30 AM for four nights straight, vibrating the bed and rattling the windows so loudly that earplugs were useless. We actually had to miss our morning tours just to catch up on sleep. The "amenities" are equally misleading. The swimming pool is actually a small, dirty kiddie pool, the WiFi is non-functional (making it impossible to book transport or tours), and the hot water lasted less than a minute. To make matters worse, the room was freezing due to drafty windows and only a thin blanket provided. Most disappointing was the management. Despite my being a seasoned traveler and speaking the local language, I was treated with condescension and dismissed like a "clueless tourist." They repeatedly lied about noise ordinances and claimed the hotel was full when we could clearly see vacant, quieter rooms available. With no one at the front desk, we were forced to plea for help via WhatsApp to no avail. We eventually had to cut our 5-night stay short and spend hundreds more to find a livable hotel. This was a toxic experience that ruined our trip. Save your money and stay elsewhere.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était propre, spacieuse et situé tout près du lac. Une bonne douche chaude aussi, ce qui n'est pas évident à trouver en Amérique Centrale. Le seul point négatif, c'est qu'il y a beaucoup de chiens errants qui jappent la nuit, ça m'a tenu réveillée à quelques reprises.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

John

BIEN
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Heiner

Limpieza de ropa de cama y toallas deficiente.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Perdonal amable, tarda hasta 6 minutos en calentar el agua de la ducha. La regadera tapada.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jasmin

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Iris

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

cindy

Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Oliiver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Genaro

Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Vinson

Disliked: Amenities
Stayed 2 nights in Mar 2026