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Hotel Encuentro del Viajero

Property class: 2

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Hallway - Hotel Encuentro del Viajero (Panajachel)
Property entrance - Hotel Encuentro del Viajero (Panajachel)
Room - Hotel Encuentro del Viajero (Panajachel)
Lobby - Hotel Encuentro del Viajero (Panajachel)
Bathroom - Hotel Encuentro del Viajero (Panajachel)
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Encuentro del Viajero. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, Multiple Beds

Room

Basic Double Room, Multiple Beds

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, 2 Double Beds

Room

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, Multiple Beds

Room

Basic Double Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Room

Standard Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

About the neighborhood

Panajachel is home to Hotel Encuentro del Viajero. The area's natural beauty can be seen at Lake Atitlán and Tzantizotz Nature Reserve, while La Galeria and Pintando Santa Catarina Palopó are cultural highlights. Casa Cakchiquel Arts Center and Atitlan Reserve Butterfly Garden are also worth visiting. Visit our Panajachel travel guide
Map
Calle Principal Callejon Santa Elena, Zona 2, Panajachel, Solola, 07010

What's nearby

  • A market stall with colorful woven textiles and a pair of shoes.
    Panajachel Municipal Market
    6 min walk - 0.4 miles
  • A historic church with a large wooden door and arched windows.
    Church of Saint Francis
    8 min walk - 0.5 miles
  • A lake surrounded by mountains with a cloudy sky.
    Lake Atitlán
    14 min walk - 0.8 miles
  • Casa Cakchiquel Arts Center
    8 min walk - 0.5 miles
  • La Galeria
    10 min walk - 0.6 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    112 min drive

Restaurants

  • Atlantis
    1 min walk
  • El Roof
    1 min walk
  • Guajimbos
    4 min walk
  • Humaya
    6 min walk
  • Delhi 6
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: GTQ 900 per vehicle (one-way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Encuentro del Viajero pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Hotel Encuentro del Viajero?

Check-in start time: 11:30 AM; Check-in end time: 9 PM.

What time is check-out at Hotel Encuentro del Viajero?

Check-out is at 11:30 AM.

Does Hotel Encuentro del Viajero provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 900 per vehicle applies.

Where is Hotel Encuentro del Viajero located?

Situated in Panajachel, this hotel is within a 10-minute walk of Church of Saint Francis and Lake Atitlán. Casa Cakchiquel Arts Center and Panajachel Municipal Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Encuentro del Viajero Reviews

8.8

Excellent

9.6

Cleanliness

8.0

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion is perfect close to everything the staff so friendly especially soyla
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location was perfect, with many great restaurants and shops within walking distance. I was able to easily explore the city without needing to take public transportation
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
People were great. Close to everything.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hostel

The bedroom was a good size, clean, geographically good location and had friendly staff. Unfortunately the hostel was not far from a bar that was pumping music till late. However the room had a new tv thay could connect to Netflix, youtube etc
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in a very nice area it’s really close to everything, restaurants, the lake, shopping, bars
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,cheap,Clean place
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Si the place is very clean but it’s far from glamorous Very well located but my only issue was the paper thin walls Someone’s phone was ringing in their room and it woken me up as it felt it was in my room So if you are young or on a budget . I would recommend it If comfort and luxury is important then skip it
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guatemalan decor and ambience was nice. Location was good but the access was poor. No on-site parking, as the hotel is down a narrow alley. Had to pay extra for parking. Also, even though they accepted credit cards, they wanted a 7% surcharge! Nowhere else in Guatemala have I experienced this.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé tout près du centre-ville . Le personnels est serviables et accueillants.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé, près du centre des activités, du marché et des restos. Personnels sympathiques et avenants.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quite loud all the time, whether it be other guests or the family living there.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Cheap hotel room is like a cell. Night time under a light bulb
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

everything we needed

The location was great as we stayed just in the neighbour behind the tourist bus stop. great balcony and great little convenience store across the hostel with super cheap local prices.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bueno, bonito y barato.

Buen hotel, sencillo pero suficiente. Limpio y en general en buen estado, en un callejon, por lo que es tranquilo, pero cerca de la calle principal y de la calle Santander (donde estan todos los bares y restaurantes).
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024