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Grand Hotel Panajachel

3.0 star property
Travelers can start their day with a complimentary continental breakfast before relaxing by the garden or enjoying a refreshing swim in the outdoor pool

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Photo gallery for Grand Hotel Panajachel

Outdoor pool - Grand Hotel Panajachel (Panajachel)
Fountain - Grand Hotel Panajachel (Panajachel)
View from property - Grand Hotel Panajachel (Panajachel)
Children's area - Grand Hotel Panajachel (Panajachel)
Fountain - Grand Hotel Panajachel (Panajachel)
Grand Hotel Panajachel creates a peaceful retreat with its beautiful garden setting and convenient amenities. Guests connect to in-room WiFi while children splash in their dedicated pool. The tranquil property serves as an ideal base for exploring the surrounding area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

About the neighborhood

Panajachel is home to Grand Hotel Panajachel. La Galeria and Pintando Santa Catarina Palopó are cultural highlights, and some of the area's attractions include Casa Cakchiquel Arts Center and Calle de las Artes. Calle del Café and La Calle de los Sombreros are also worth visiting. Visit our Panajachel travel guide
Map
Calle Principal 1-79, Zona 2, Panajachel, Solola, 7010

What's nearby

  • Lake Atitlán
    Lake Atitlán
    10 min walk - 0.5 miles
  • Panajachel Municipal Market
    Panajachel Municipal Market
    11 min walk - 0.6 miles
  • Church of Saint Francis
    Church of Saint Francis
    13 min walk - 0.7 miles
  • Azul Maya Archaeological Museum
    Azul Maya Archaeological Museum
    13 min walk - 0.7 miles
  • Casa Cakchiquel Arts Center
    7 min walk - 0.4 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    111 min drive

Restaurants

  • Delhi 6
    8 min walk
  • El Roof
    4 min walk
  • Guajimbos
    7 min walk
  • Atlantis
    4 min walk
  • 7 Caldos
    9 min walk

About this property

Grand Hotel Panajachel

Hotel near Lake Atitlán
Consider a stay at Grand Hotel Panajachel and take advantage of free continental breakfast, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and a restaurant.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • A 24-hour front desk
Room features
All guestrooms at Grand Hotel Panajachel have amenities such as free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Panajachel
Grand Hotel Panajachel Guatemala - Lake Atitlan
Grand Hotel Panajachel Hotel
Grand Hotel Panajachel Panajachel
Grand Hotel Panajachel Hotel Panajachel

Frequently asked questions

Does Grand Hotel Panajachel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Hotel Panajachel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Panajachel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hotel Panajachel?

Check-out is at 1 PM.

Where is Grand Hotel Panajachel located?

Situated in Panajachel, this hotel is within 1 mi (2 km) of Casa Cakchiquel Arts Center and Lake Atitlán. Church of Saint Francis and Azul Maya Archaeological Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Panajachel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 94 reviews
Rating 8 - Good. 39 out of 94 reviews
Rating 6 - Okay. 15 out of 94 reviews
Rating 4 - Poor. 8 out of 94 reviews
Rating 2 - Terrible. 7 out of 94 reviews

Reviews

Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities
Very quiet place and staff was friendly
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant are incredible! The staff and service are impeccable. Super close to the port, the shopping street, and incredible restaurants. 10/10 would recommend.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and yet in the middle of a busy walkable area. Great breakfast. Great wifi reception. Beautiful gardens. Ask them to help you understand how to control the shower temperature.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Charon

Liked: Staff & service
Property is outdated, but has pretty gardens and green areas. But it definitely needs to be remodeling! Staff was very nice and very helpful.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Sam

Rooms dated, good breakfast.
Stayed 1 night in May 2024
Verified

8/10 Good

Terry

This hotel is a quiet, secluded garden in a busy little town, staffed by sunny, helpful people, and offering an excellent breakfast for the start of your day.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Based on previous reviews I was quite skeptical. Having my own experience at the Grand Hotel has made me realize I cannot make my decisions based on reviews. My hotel stay here was great! The staff: friendly, helpful and kind. The rooms: comfortable, quiet with VERY HOT WATER! I needed help connecting to wifi, done! I needed toiletries: provided. The breakfast that’s included in the very good price: delicious and good portion. The outdoor space: green and pleasant to walk around in. Is it high end like the Regis or the Marriott? NO! If you are expecting accommodations as such, go elsewhere. This is a growing town and this hotel is a comfortable spot that is walking distance to all the tourist areas. I was fortunate to visit during off peak season and my room was located in the back area. I can understand if you stay in a room located facing the street that it can be quite loud. With the friendly staff, I believe they would be happy to accommodate you in a quieter room if possible. I am very pleased with my stay here for the 3 nights and will definitely be staying here again in the future.
Guatemalan breakfast. Eggs, beans, plantains and fruit. A side of warm avena and unlimited coffee
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine, needs an option for a hair dryer and a kettle in the room. There was no mini fridge. Receptionist and breakfast where excellent.
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Juana

Disliked: Cleanliness, amenities, property conditions & facilities
It’s old and dirty!
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold in our room, which made it difficult for me to breathe as I have asthma. We were supposed to stay three nights, but ended up having to leave as I couldn’t breathe properly. showed pictures to the front desk and tried to get a refund of the one night, but unfortunately was not able to. Expedia also tried for me to no avail.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Wilber

Liked: Cleanliness, property conditions & facilities
Muy buena atención
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Roberto

Formiche nel letto, armadi e cassetti non utilizzabili perché con un odore insopportabile (ho dovuto tenere tutto fuori), bagno senza phon, personale quasi invisibile, colazione senza scelta
Stayed 4 nights in Nov 2025
Verified

8/10 Good

DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cuartos amplios

Todo bien
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Lesbia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia.

El estado del Hotel es lamentable , peor que un Hostal, humedad en las habiaciones. suciedad por todos lados NADA recomendado.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Andres

Liked: Staff & service, room comfort

Necesita actualización pero entorno muy agradable

Es un hotel que está justo antes de la calle principal comercial llamada Santander. La ubicación es muy adecuada y el hotel dispone de unos jardines maravillosos. Las habitaciones necesitan una actualización. El personal es muy amable
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Elso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los muebles de el cuarto están muy viejos
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Claudio

Liked: Cleanliness
debería haber servicio de restaurante para almuerzos y cenas..
Stayed 2 nights in Feb 2023
Verified

8/10 Good

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Recomendado. Bien ubicado. Agradable y tranquilo.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
No tiene agua caliente y se escucha demasiado ruido por los lugares alrededor
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, the breakfast was excellent, friendly personable staff
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
No hay una buena relación entre calidad y precio. Al menos a mí me lo vendieron como un hotel de 65USD en Pana y es de unos 35USD. Ruidoso, deteriorado y sucio. E personal bien y los desayunos bien.
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked, nice friendly close to stores restaurants and Lake the only issue was the hot water not working at 💯 % breakfast was delicious very nice experience, thanks
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

Erick

Liked: Cleanliness
Disliked: Staff & service

Mejoren el personal

Primero al hacer la reserva no informaron que la piscina estába dañada, en mi reservacion estaba incluido el desayuno y el personal que me atendió no sabia nada y querían que pagará mi desayuno, me moleste porque no sabían explicar nada
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and close to restaurants. It served my purpose well
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE!!
Stayed 1 night in Nov 2019