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Richmond Pamukkale Thermal

5.0 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Richmond Pamukkale Thermal

Outdoor banquet area
Terrace/patio
Lobby
Fireplace
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Located close to Hierapolis and Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Main Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy the gym, as well as activities like basketball and beach volleyball. In addition to a terrace and mini golf, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Gym

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

8.2 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
LED TV
Renovated in 2015
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, free WiFi

King Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Sofa bed - twin
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
Day bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, desk, free WiFi

Corner Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
Day bed
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Karahayit, Denizli, Denizli, 20290

What's nearby

  • Red Travertine of Karahayit - 15 min walk - 0.8 miles
  • Hierapolis - 4 min drive - 2.1 miles
  • Antique Pool - 7 min drive - 3.1 miles
  • Pamukkale Travertine Terraces - 8 min drive - 4.9 miles
  • Pamukkale Thermal Pools - 12 min drive - 3.3 miles

Getting around

  • Goncali Station - 25 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • ‪Yörük Evi - ‬14 min walk
  • ‪Vural Steakhouse - ‬19 min walk
  • ‪Bezm-I Alem Cafe Restaurant - ‬16 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬15 min walk
  • ‪semaver çay evi - ‬16 min walk

About this property

Richmond Pamukkale Thermal

Luxury family-friendly hotel near Hierapolis
Located close to Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Main Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy the gym, as well as activities like basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Bike rentals, hot springs on site, and an electric car charging station
  • Free newspapers, a TV in the lobby, and a computer station
Room features
All 315 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 13 and January 24.

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Frequently asked questions

Does Richmond Pamukkale Thermal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Richmond Pamukkale Thermal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Richmond Pamukkale Thermal?

Self parking and valet parking are free at this property.

What time is check-in at Richmond Pamukkale Thermal?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Richmond Pamukkale Thermal?

Check-out is at noon.

Where is Richmond Pamukkale Thermal located?

This family-friendly Denizli hotel is located in the historical district, 1.9 mi (3 km) from Hierapolis, and within 12 mi (20 km) of Pamukkale Travertine Terraces and Laodicea Ruins.

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Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 416 reviews
Rating 8 - Good. 140 out of 416 reviews
Rating 6 - Okay. 76 out of 416 reviews
Rating 4 - Poor. 40 out of 416 reviews
Rating 2 - Terrible. 34 out of 416 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seckin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

2/10 Terrible

Ling Feng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.
Stayed 1 night in May 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property location was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is excellent!

Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Shabbir

Liked: Staff & service, amenities, property conditions & facilities
It was a beautiful place. We enjoyed the thermal pool a lot, as well as the swimming pool. Overall, good experience
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Should be a 5 star

Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022

6/10 Okay

Soon Han

Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

8/10 Good

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

4/10 Poor

Yves

Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

4/10 Poor

Uzma Jabeen

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not well kept and the pictures of the hotel on Expedia were deceiving .
Stayed 1 night in Jul 2022

4/10 Poor

Naziye

Disliked: Staff & service

Not environmentally

I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay pocas opciones en la zona, algo descuidado pero bien ubicado
Stayed 1 night in Aug 2025

8/10 Good

Hazem

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli günler

Girişten çıkışa kadar en ufak bir sıkıntı bile yaşamadık. Odalar, havuzlar, restaurant ve çevre temizliği harikaydı. Akşam canlı müzik ve oryantal danslar ile eğlence güzel vakit geçimemizi sağladı.
Stayed 4 nights in May 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

8/10 Good

Rajit

Liked: Staff & service

A bit dated but good service

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.
Stayed 1 night in Apr 2025

10/10 Excellent

Ayse ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ilayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genel olarak iyiydik herşey dahil konsepti güzeldi. Ara ikramlar, akşam yemeği ve kahvaltı çok güzeldi ve bol çeşitliydi. Memnun kaldık
Stayed 1 night in Dec 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.
Stayed 1 night in Mar 2025

10/10 Excellent

Sahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

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