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Richmond Pamukkale Thermal

5.0 star property
Luxury hotel with a full-service spa, near Hierapolis

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Photo gallery for Richmond Pamukkale Thermal

Outdoor banquet area - Richmond Pamukkale Thermal (Denizli)
Outdoor banquet area - Richmond Pamukkale Thermal (Denizli)
Exterior - Richmond Pamukkale Thermal (Denizli)
2 bars/lounges, poolside bar - Richmond Pamukkale Thermal (Denizli)
Terrace/patio - Richmond Pamukkale Thermal (Denizli)
Located close to Hierapolis and Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball and beach volleyball. In addition to a terrace and mini golf, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
Day bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, desk, free WiFi

Corner Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
Day bed
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
LED TV
Renovated in 2015
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, free WiFi

King Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Sofa bed
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located near a boardwalk/promenade, Richmond Pamukkale Thermal is in Pamukkale, a neighborhood in Denizli. Hierapolis and Laodicea Ruins are notable landmarks, and the area's natural beauty can be seen at Pamukkale Travertine Terraces. Afrodisias is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like skydiving. Visit our Denizli travel guide
Map
Karahayit, Denizli, Denizli, 20290

What's nearby

  • Absolutely, amazing hot springs deposits...
    Pamukkale-Hierapolis
    14 min walk - 0.8 miles
  • Red thermal springs terraces in Karahayit not far from Pamukkale resort, Karahayit, Denizl, Turkey
    Red Travertine of Karahayit
    15 min walk - 0.8 miles
  • Hierapolis featuring a ruin
    Hierapolis
    5 min drive - 2.1 miles
  • Turkey featuring snow and a sunset
    Pamukkale Thermal Pools
    13 min drive - 3.3 miles
  • Pamukkale Travertine Terraces
    9 min drive - 4.9 miles

Getting around

  • Goncali Station
    25 min drive
  • Denizli (DNZ-Cardak)
    70 min drive

Restaurants

  • Yörük Evi
    14 min walk
  • Ece Yengari Restorant
    15 min walk
  • İpek Yolu Uygur Restaurant
    15 min walk
  • Şelale Park Çay Bahçesi
    13 min walk
  • Bezm-I Alem Cafe Restaurant
    16 min walk

About this property

Richmond Pamukkale Thermal

Luxury family-friendly hotel near Hierapolis
Located close to Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Bike rentals, hot springs on site, and an electric car charging station
  • Meeting rooms, a 24-hour front desk, and a computer station
Room features
All 315 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 13 and January 24.

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Frequently asked questions

Does Richmond Pamukkale Thermal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Richmond Pamukkale Thermal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Richmond Pamukkale Thermal?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Richmond Pamukkale Thermal?

Check-out is at noon.

Where is Richmond Pamukkale Thermal located?

This family-friendly Denizli hotel is located in the historical district, 1.9 mi (3 km) from Hierapolis, and within 12 mi (20 km) of Pamukkale Travertine Terraces and Laodicea Ruins.

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Reviews

Richmond Pamukkale Thermal Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 129 out of 423 reviews
Rating 8 - Good. 143 out of 423 reviews
Rating 6 - Okay. 76 out of 423 reviews
Rating 4 - Poor. 41 out of 423 reviews
Rating 2 - Terrible. 34 out of 423 reviews

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Seckin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!
Stayed 2 nights in Mar 2025

8/10 Good

Rajit

Liked: Staff & service

A bit dated but good service

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.
Stayed 1 night in Apr 2025

8/10 Good

Mutasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a nice hot spring. The room was spacious and clean, the breakfast was delicious. We were very satisfied. I had to pay for power plugs and rental bikes, so it would have been better if they were free.
Stayed 1 night in Oct 2023

6/10 Okay

Kumar

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing stay.

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….
Stayed 2 nights in Jun 2025

8/10 Good

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property location was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bouklihacene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

10/10 Excellent

Shabbir

Liked: Staff & service, amenities, property conditions & facilities
It was a beautiful place. We enjoyed the thermal pool a lot, as well as the swimming pool. Overall, good experience
Stayed 1 night in Jun 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is excellent!

Everything is excellent!
Stayed 1 night in Oct 2022

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent EU 3 star hotel

By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Should be a 5 star

Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022

2/10 Terrible

Ling Feng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.
Stayed 1 night in May 2025

6/10 Okay

Soon Han

Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

4/10 Poor

Yves

Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

4/10 Poor

Abdullah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

4/10 Poor

Uzma Jabeen

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not well kept and the pictures of the hotel on Expedia were deceiving .
Stayed 1 night in Jul 2022

6/10 Okay

Ilker

Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

8/10 Good

Elif

Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024