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Pam Thermal Hotel & Clinic Spa

5.0 star property
Poolside relaxation with sun loungers and umbrellas sets the stage for a perfect day, while the welcoming café offers a comfortable spot to plan spa treatments

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Photo gallery for Pam Thermal Hotel & Clinic Spa

Exterior - Pam Thermal Hotel & Clinic Spa (Denizli)
Indoor pool, outdoor pool, pool umbrellas, sun loungers - Pam Thermal Hotel & Clinic Spa (Denizli)
Front of property - Pam Thermal Hotel & Clinic Spa (Denizli)
Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk - Pam Thermal Hotel & Clinic Spa (Denizli)
Reception - Pam Thermal Hotel & Clinic Spa (Denizli)
Pam Thermal Hotel & Clinic Spa in Pamukkale offers a free breakfast buffet. Enjoy the garden, indoor/outdoor pools, and poolside bar. The spa provides massages and body wraps. Helpful staff and inviting coffee shop receive positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 3

Suite

  • Sleeps 2

About the neighborhood

Located in Denizli, Pam Thermal Hotel & Clinic Spa is in the historical district. Cleopatra Pools and Pamukkale Travertine Terraces are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are two other places to visit that come recommended. Visit our Denizli travel guide
Map
Karahayit Mah. Fatih Cad. Saglik Sok., Denizli, Denizli, 20290

What's nearby

  • Red thermal springs terraces in Karahayit not far from Pamukkale resort, Karahayit, Denizl, Turkey
    Red Travertine of Karahayit
    3 min walk - 0.2 miles
  • Pamukkale-Hierapolis
    Pamukkale-Hierapolis
    3 min drive - 1.0 mile
  • Antique Pool
    Antique Pool
    8 min drive - 3.3 miles
  • Natural travertine pools and terraces in Pamukkale. Cotton castle
    Pamukkale Travertine Terraces
    9 min drive - 5.1 miles
  • Pamukkale Thermal Pools
    Pamukkale Thermal Pools
    12 min drive - 3.5 miles

Getting around

  • Goncali Station
    27 min drive

Restaurants

  • Vural Steakhouse
    3 min walk
  • Karahayıt Meydan Dönercisi
    6 min walk
  • Cafe Hemdem
    6 min walk
  • Metro Pomegranate Juice
    7 min walk
  • İpek Yolu Uygur Restaurant
    7 min walk

About this property

Pam Thermal Hotel & Clinic Spa

Luxury family-friendly hotel near Red Travertine of Karahayit
Located close to Hierapolis Necropolis and Hierapolis, Pam Thermal Hotel & Clinic Spa provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a body scrub, a massage, or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Bike rentals, hot springs on site, and an electric car charging station
  • A TV in the lobby, a banquet hall, and 1 meeting room
  • Concierge services, tour/ticket assistance, and luggage storage
Room features
All 234 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with bathtubs and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3827

Frequently asked questions

Does Pam Thermal Hotel & Clinic Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pam Thermal Hotel & Clinic Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pam Thermal Hotel & Clinic Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pam Thermal Hotel & Clinic Spa?

Check-out is at 11:30 AM.

Where is Pam Thermal Hotel & Clinic Spa located?

This family-friendly Denizli hotel is located in the historical district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pam Thermal Hotel & Clinic Spa Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 97 out of 195 reviews
Rating 8 - Good. 56 out of 195 reviews
Rating 6 - Okay. 21 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 15 out of 195 reviews

Reviews

Verified

10/10 Excellent

chan

Liked: Cleanliness, amenities, property conditions & facilities
staff, pool and spa
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, staff were amazing
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the neighbourhood with the best thermal pools.
Stayed 1 night in May 2025
Verified

8/10 Good

fan

Liked: Staff & service
Great thermal pool.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great pool/spa facilities. Overall wonderful stay and would be back again
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay. The hot sulfur pools are amazing. The reception and dining hall are spacious and have a beautiful view of the hot water. The dining staff are also wonderful and friendly.
Stayed 1 night in Apr 2025
Verified

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel turned out to be very nice. The restaurant was good, a liitle crowded around buffet. Waiters very good. Thermal pool was good, except we saw a topless woman and we had to leave. I dont know if that is allowed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly good for Holiday

We had a great time with family at Pam Hotel, so many options when it comes to food, salads, and sweets. Rooms were comfortable and the stuff were really friendly.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property with great pools and service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mud bath and thermal pools, but wish they were open later! Friendly staff and a nice room. Overall great stay :)
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thermal pools on site. We had a lovely 2 nights here, wish we could have stayed for longer. Good nutritious food served at breakfast and dinner. Amazing value for the experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays we had this trip to Turkey. I strongly recommend you stay here. The staff are so friendly and helpful
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Enkhmurun

Liked: Cleanliness, property conditions & facilities
It was quiet and maintained well property.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pam thermal hotel

The hotel was just lovely. The staff are attentive and pleasant. The thermal springs are amazing. The beds so comfortable. The food plentiful and tasty. A special mention for Elif the dessert chef, her display was both a visual and taste sensation. Looking forward to coming again Insalkah.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for it's thermal pool. We enjoyed the hot springs in the evening and also wanted to use the pool in the morning, but was told it opens at 10am! However, when we went out for breakfast, we found guests were in pool at 8am. Not sure why the staff told us the wrong time for pool hours. Anyway, we missed the chance to enjoy the hot springs in the morning since we needed to check out after breakfast.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property, the hot springs pools are the main feature and they are great, though dated. The lounge chairs are fairly old and the hot and wet sauna could be updated. The rooms are lovely and clean. The food is very American, do not have lunch or dinner there. It is a tourist town so expect a carnival feel but the site of Hierapolis is beautiful and very close. The Pamukkale travertines are pretty, though they have become so destroyed that there is only one section worth seeing and even that is not as spectacular as expected. The town is very run down, though we did have the best Manti at one of the restaurants that we’ve had so far on this trip. Overall the hotel is a good option considering the condition of many of the others, but keep you expectations low for a 5 star hotel
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Poor Service, No Spa, and Hot Water Issues

The overall experience was disappointing. The service was slow, and parking was a hassle—you’ll likely end up on the street since the dedicated spots are very limited. The biggest issue was the lack of hot water in the room. No action was taken, no offers or compensation were made, and it was only fixed the next day. The spa was by far the worst experience—don’t waste your money. It’s practically nonexistent. On the positive side, the food was decent with a good selection, and the thermal pools were nice. However, keep in mind there is no indoor pool—only an outdoor one. The indoor option is limited to thermal water. The room itself was okay but outdated. I left feedback with the staff, but their response was indifferent—just a simple “we’re sorry” with no effort to address concerns. Wouldn’t return.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
The room was actually very comfortable and perfectly clean, the staff curteous and efficient, and the spa extremely pleasant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jale

Liked: Cleanliness, staff & service, amenities
Clean and silent rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing was perfect.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, will strongly recommend.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Janice Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel food could have been better not much

Great hotel loved thermal spa
Stayed 1 night in Nov 2024
Verified

6/10 Okay

JOHN

Liked: Cleanliness, amenities
The hotel it’s a little bit run-down, the bathroom need renovation just ugly. Breakfast limited options. That said, is one of the best in town.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hot spring is the most worth to enjoy.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The best in the area. One thing that could be improved is a music at the pool. There could be much softer melodies without loud vocals that would allow guests to enjoy the hotel/clinic even better.
Stayed 1 night in May 2025