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Hierapark Thermal & Spa Hotel

Property class: 5 and above

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Photo gallery for Hierapark Thermal & Spa Hotel

A multi-story hotel with a swimming pool, outdoor seating, and a view of a park. - Hierapark Thermal & Spa Hotel (Denizli)
A multi-story hotel with a swimming pool, outdoor seating, and lush greenery. - Hierapark Thermal & Spa Hotel (Denizli)
A spacious lobby with a high ceiling, large windows, and a variety of seating options including sofas and armchairs. - Hierapark Thermal & Spa Hotel (Denizli)
A spacious lobby with a polished marble floor, a central round table with a vase of flowers, and seating areas with striped upholstery. - Hierapark Thermal & Spa Hotel (Denizli)
An outdoor terrace with a view of the city, furnished with tables and chairs, and a pergola providing shade. - Hierapark Thermal & Spa Hotel (Denizli)
At Hierapark Thermal & Spa Hotel, you can look forward to a free breakfast buffet, free water park access, and an airport shuttle. Treat yourself to a manicure/pedicure, a massage, or a facial at Hierapark Spa, the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a sofa, and an air conditioning unit.

Deluxe Room

8.4 out of 10
Very good
(29 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite

A hotel room with a large bed, two nightstands, a vase with flowers, and a wall-mounted light fixture.

Superior Suite

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

A hotel room with a bed, two bedside tables, a sofa, a coffee table with wine glasses, and a wall-mounted artwork.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Pamukkale, a neighborhood in Denizli, Hierapark Thermal & Spa Hotel is in a shopping district and near a boardwalk/promenade. Pamukkale-Hierapolis and Hierapolis are local landmarks, and the area's natural beauty can be seen at Pamukkale Thermal Pools and Red Travertine of Karahayit. Visit our Denizli travel guide
Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

What's nearby

  • Terraced hot springs with a person standing on the steps, surrounded by greenery and buildings.
    Red Travertine of Karahayit
    10 min walk - 0.6 miles
  • Terraced travertine formations with clear blue pools.
    Pamukkale-Hierapolis
    2 min drive - 0.7 miles
  • Terraced mineral pools at sunset.
    Hierapolis
    5 min drive - 2.1 miles
  • Terraced mineral pools, a mountainous backdrop, and a clear sky.
    Pamukkale Travertine Terraces
    9 min drive - 4.9 miles
  • A snow-covered landscape with a curved white structure, a sunset, and a distant tree line.
    Pamukkale Thermal Pools
    12 min drive - 3.3 miles

Getting around

  • Goncali Station
    27 min drive

Restaurants

  • Yörük Evi
    7 min walk
  • Cafe Hemdem
    10 min walk
  • semaver çay evi
    8 min walk
  • Naz Kebap Evi
    8 min walk
  • Metro Pomegranate Juice
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • At least 80% organic food
  • Built in 2017
  • Double-glazed windows
  • Living plant wall
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 19027

We should mention

Hot springs access available from 8:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hierapark Thermal & Spa Hotel have a pool?

Yes, this property has 4 Indoor pools, 2 outdoor pools, and a children's pool. Pool types include natural pools.

Is Hierapark Thermal & Spa Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hierapark Thermal & Spa Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hierapark Thermal & Spa Hotel?

Check-out is at noon.

Does Hierapark Thermal & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hierapark Thermal & Spa Hotel located?

This family-friendly Denizli hotel is located in a shopping district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hierapark Thermal & Spa Hotel Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 178 out of 382 reviews
Rating 8 - Good. 118 out of 382 reviews
Rating 6 - Okay. 56 out of 382 reviews
Rating 4 - Poor. 18 out of 382 reviews
Rating 2 - Terrible. 12 out of 382 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff more than anything was amazing. All the amenities were great for a relaxing evening after a long day of sightseeing. Location is perfect. When I booked I didn't know they have live music daily so that was a great surprise. I also had the best massage I've ever had and you must try the Turkish Bath. I will definitely stay here again as I plan on coming back in the future.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and tastefully decorated. A big pool, big balcony. Amazing view over the valley. It exceeded our expectation on so many levels. We will stay here again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Far from a 5-star hotel. Bathroom tub had mildew. Quite dated. Opted for dinner option which was cheap. Played live music at night (mostly Turkish). Pool was great especially at night when it’s cooled off a bit.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Not sure it’s still a 5 star hotel. Rooms are big, though they start showing some signs of aging. Breakfast is average, though the omelette service only starts halfway through it at around 8:30am. Facilities are not always in good order (steam room broken, hammam’s slab wasn’t hot, water leakages in the bathroom, etc), but overall facilities are somehow clean. Price is reasonable, this is a highlight.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great facilities, loved the thermal pools. Spa was excellent. Rooms were okay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really beautiful. The spa facilities are basic but well priced for what you receive, all very clean and the staff were so friendly and accommodating. Food was fab, therr was so many options to choose from for both dinner and breakfast and the quality of the food was really good. We only stayed for one day and night but we had a really lovely time and would happily return .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, dinner, thermal pools are all included in the price which I find to be great value for what I paid for! I highly recommend staying at Hierathermal Hotel if you’re coming to Pammukale.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with the family. Decent room sizes and good amenities.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Big room although outdated furnitures. The spa facilities were great. But not outstanding. Breakfast was ok.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean. For dining, we had to walk over a mile to get to the village's center.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to entrance to pamukkale

A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family friendly, good with indoor and outdoor pools and these pools are open until 11pm (some pools are heated so we were able to enjoy outdoor heated pool.) We enjoyed heated pool so much that we returned again the morning. The food is ok. A lot of vegitable options but limited options for meat eaters.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. The structure was super clean. The hotel provide 2 outside pools and two inside, one thermal and the other normal. The only thing to improve is the breakfast, to messy and not tasty at all. But generally our stay was good.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Amenities
Outdoor thermal pool is good. 5-10 drive to Pamukkale. Room dated . No light for the desk in the suite I stayed in. Dinner is buffet only 750 t like $20 but food is poor quality. Free breakfast but I would give food 2-3 stars only. Lots of tour groups so be warned.
Stayed 1 night in Oct 2025