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AC Hotel Ciudad de Pamplona by Marriott

4.0 star property
Hotel in Pamplona with a fitness center and a sauna

Choose dates to view prices

AC Hotel Ciudad de Pamplona by Marriott, in Iturrama's center, offers a retreat from city exploration. Guests can use the gym, enjoy evening drinks at the bar, and in-room WiFi. Visitors value the helpful multilingual staff and convenient luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Laundry
  • Housekeeping
  • Room service

About the neighborhood

Map
Calle de Iturrama, 21, Pamplona, Navarra, 31007

What's nearby

  • University of Navarra - 3 min walk - 0.2 miles
  • Navarra University Clinic - 11 min walk - 0.6 miles
  • Plaza de Toros de Pamplona - 2 min drive - 1.4 miles
  • Plaza del Castillo - 3 min drive - 1.6 miles
  • Navarra Arena - 3 min drive - 1.3 miles

Getting around

  • Pamplona-Iruña Station - 12 min drive
  • Pamplona (PNA) - 8 min drive

Restaurants

  • ‪Senti2 - ‬2 min walk
  • ‪Asados Labea - ‬6 min walk
  • ‪Asador Iturrama - ‬5 min walk
  • ‪Madison Urban Food - ‬3 min walk
  • ‪Taberna - ‬2 min walk

About this property

AC Hotel Ciudad de Pamplona by Marriott

Upscale hotel located in Iturrama
At AC Hotel Ciudad de Pamplona by Marriott, you can look forward to dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, AC Lounge, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and meeting rooms
  • An elevator, smoke-free premises, and tour/ticket assistance
Room features
All 108 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bidets, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15.40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,207 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 32.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.40 per person
  • Rollaway bed fee: EUR 32.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number UH000503

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Ciudad Hotel
AC Ciudad Pamplona
AC Hotel Ciudad de Pamplona Marriott
AC Hotel Pamplona
AC Marriott Pamplona
Ciudad Pamplona
Hotel AC Ciudad Pamplona
Hotel Ciudad Pamplona
Pamplona Ciudad
Pamplona Marriott
AC Hotel Ciudad Pamplona Marriott
AC Ciudad Pamplona Marriott
Ac Hotels Pamplona
Ac Ciudad Pamplona By Marriott
AC Hotel Ciudad de Pamplona by Marriott Hotel
AC Hotel Ciudad de Pamplona by Marriott Pamplona
AC Hotel Ciudad de Pamplona by Marriott Hotel Pamplona

Frequently asked questions

Is AC Hotel Ciudad de Pamplona by Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking at AC Hotel Ciudad de Pamplona by Marriott?

Self parking is free at this property.

What time is check-in at AC Hotel Ciudad de Pamplona by Marriott?

Check-in start time: 3 PM; Check-in end time: 3 PM.

What time is check-out at AC Hotel Ciudad de Pamplona by Marriott?

Check-out is at noon.

Where is AC Hotel Ciudad de Pamplona by Marriott located?

Located in Iturrama, this hotel is within a 10-minute walk of University of Navarra and University of Navarra Musuem. Yamaguchi Park and Navarra University Clinic are also within 15 minutes.

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AC Hotel Ciudad de Pamplona by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 250 reviews
Rating 8 - Good. 109 out of 250 reviews
Rating 6 - Okay. 18 out of 250 reviews
Rating 4 - Poor. 8 out of 250 reviews
Rating 2 - Terrible. 1 out of 250 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel, Panama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y excelente personal. Se puede ir caminando a varios lugares de interés.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad, limpieza, silencio, instalaciones en baño muy agradables y modernas
Stayed 2 nights in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Not for me. More for business travel

It’s a great place to stay if you’re visiting on business. But we were visiting on a family holiday. The room was really not set up for a family. It had the pull Out sofa bed in an adjoining room. However the shower had no separate door from the sleeping area. So when I got up I had to turn on the lights to shower and the light lite up the sleeping area. The staff was very friendly and professional. I always go to Pamplona with my family so this will not be the place I will choose in the future.
Stayed 3 nights in Oct 2019

6/10 Okay

Joseduardo, Quito

Liked: Staff & service, amenities
La ubicación es lo bueno aunque las habitaciones es son demasiado estrechas
Stayed 3 nights in Aug 2019

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitacion familiar muy comoda

Es un hotel moderno y minimalista. Viajábamos con nuestra hija y nos pusieron una suite muy amplia, con sofá cama de 1,50 de colchón fino pero francamente cómodo. La ducha muy amplia y con tres posiciones de chorros de agua, muy agradable
Stayed 1 night in Aug 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicación y atención.
Stayed 1 night in Aug 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Très bon accueil geste commercial suite à une légère fuite de la douche 3 petit déjeuner et le parking offert sans rien réclamer merci pour le service
Stayed 1 night in Aug 2019

4/10 Poor

Marie-Claude, Québec

Disliked: Cleanliness, amenities, property conditions & facilities
La propreté de la chambre laisse à désirer. Nous avons eu droit à un ramassis de détritus entre le bureau et le mur, ce qui démontre que la femme de ménage ne passe pas souvent dans ce coin. Nous n’avions pas de savon dans la pompe à sacon dans la douche.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Resultaba llamativo el ruido que hacía el colchón (habitación 515) cada vez que hacía el menor movimiento en la cama.
Stayed 1 night in Jul 2019

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Amazing staff needs a better hotel.

Staff is amazing. Here's the issues: poor location- limited restaurants in area, beds are lumpy and small (I'm 5.2 56k), bathroom is tiny, shower leaks water behind the toilet, A/C is turned off THE morning you check out 7am, no sheet on the bed only a comforter - it's July, toiletries appeared to have water in them, internet reception in rooms sux? Internet what's that?, cannot believe this is a Marriott.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Anche se distante dal centro ha una posizione comodissima con ka fermata del bus proprio davanti che ogni 12 min.porta in centro. Tutto è stato perfetto.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente cuarto con balcón, moderno y amplio lo único malo fue que el hotel no tenía acceso directo al estacionamiento
Stayed 1 night in Jun 2019

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena experiencia. El personal amable y comedido. Queda en un lugar muy céntrico donde encuentras en las cercanías lugares buenos para comer, farmacias, supermercado, iglesia católica. Pienso que falta agregar algunos ingredientes al menú para personas que viajan de américa, pero en general bien.
Stayed 2 nights in May 2019

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location and very comfortable room. The staff was informative and detailed about the tourist sites.
Stayed 1 night in May 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Excellent experience, great location and best cost-benefit ratio
Stayed 3 nights in May 2019

8/10 Good

M. Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Hotel muy bien situado, se llega al centro con un agradable paseo. Hay bastante aparcamiento por los alrededores por lo que no es necesario parking. Buenas habitaciones aunque, por poner un pero, hemos echado en falta cajones, en las mesitas o en la mesa, o en cualquier otro sitio.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious rest

Great place to stay in Pamplona while doing the Camino, if you want to have a rest day or just splurge for a night.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Reservamos una habitación adaptada y no había cuando llegamos. Se confundieron pensando que la persona en silla de ruedas era un Niño. Pero intentaron atendernos con màxima habilidad y compensar las incomodidades. Trato excelente a pesar de todo. Era una única noche Y la pasamos como pudimos.
Stayed 1 night in Apr 2019

8/10 Good

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très pro
Stayed 2 nights in Apr 2019

4/10 Poor

Silvia, Hendaye

Liked: Cleanliness
Disliked: Room comfort

Habitación muy pequeña

Habitación muy pequeña, sin salita pre dormitorio. El baño también tiene la puerta dando directamente a los pies de la cama, con puerta de vidrio. El precio no corresponde al servicio dado en este AC
Stayed 1 night in Mar 2019

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour certes mais très sympathique avec une journée de découverte de la vieille ville, et quelques bons restaurants (et des moins bons). Avec un hôtel bien situé avec un très bon rapport qualité prix.
Stayed 3 nights in Mar 2019

4/10 Poor

Chiti

Disliked: Cleanliness, staff & service, property conditions & facilities
Personal deja mucho que sesear. No te atienden bien ni te resuelven.
Stayed 2 nights in Feb 2019

8/10 Good

Alfonso, Castellón, es

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, a 15 min del centro. Zona tranquila y fácil aparcar.
Stayed 2 nights in Mar 2019

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Pamplona

excelente hotel, com fantástica localização.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El personal de clase mundial. La ayuda de Andrés en recepción fue extraordinaria!! Personas con esa proactividad e iniciativa son las que necesita el mundo para mejorar.
Stayed 14 nights in Jan 2019

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