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Swiss-Belhotel Silae Palu

Property class: 4

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Photo gallery for Swiss-Belhotel Silae Palu

A modern hotel with a triangular glass structure, a swimming pool, and palm trees. - Swiss-Belhotel Silae Palu (Palu)
A person relaxing in a bathtub filled with water and flower petals, with a view of a body of water and palm trees. - Swiss-Belhotel Silae Palu (Palu)
A person in a bathtub filled with water and flower petals, with a view of palm trees and mountains through a window. - Swiss-Belhotel Silae Palu (Palu)
A modern living room with blue sofas and a coffee table, large windows with a view of the sea, and a patterned carpet. - Swiss-Belhotel Silae Palu (Palu)
A rooftop terrace with blue umbrellas, wicker furniture, and a view of the sea. - Swiss-Belhotel Silae Palu (Palu)
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Swiss-Belhotel Silae Palu. Indulge in a massage at Marzanie, the onsite spa. Be sure to enjoy Chinese cuisine at one of the 8 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Villa Deluxe Double Room

A hotel room with a bed, bedside tables, a desk with a chair, a TV, and a calendar.

Villa Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Deluxe Double

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Superior Deluxe Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Villa Twin

A hotel room with two beds, a desk with a computer, a chair, a small table, and a TV.

Deluxe Villa Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a television, and a marble wall.

Deluxe Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Villa Queen

A modern hotel with a tiled roof, large windows with blinds, and a paved driveway.

Deluxe Villa Queen

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Superior Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe Hotel

A hotel room with a large bed, two bedside tables with lamps, a blue armchair, a matching ottoman, a patterned carpet, and a decorative headboard.

Grand Deluxe Hotel

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite Hotel

A hotel room with a large bed, a desk, a chair, a lamp, and a television.

Executive Suite Hotel

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite Villa

A modern hotel with a tiled roof, large windows with blinds, and a paved driveway.

Executive Suite Villa

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite

A hotel room with a large bed, a TV, and a view of the sea.

Grand Suite

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Hotel Twin

A hotel room with two beds, a large abstract painting, and a sign for Swiss-Bellhotel.

Deluxe Hotel Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Villa Twin

A modern hotel with a tiled roof, large windows with blinds, and a paved driveway.

Deluxe Villa Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin

A hotel room with two beds, a desk with a computer, a chair, and a large window with curtains.

Superior Deluxe Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

A hotel room with two beds, a desk, a chair, a large window, and a painting on the wall.

Deluxe Twin Room, Sea View

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a large bed, a desk with a chair, a view of the outdoors, and a painting on the wall.

Deluxe Double Room, Sea View

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Palu, Swiss-Belhotel Silae Palu is in a rural area and by the ocean. Visit our Palu travel guide
Map
Jl. Malonda No. 12, Silae, Palu, Central Sulawesi, 94227

Getting around

  • Palu (PLW-Mutiara)
    26 min drive

Restaurants

  • Malonda Cafe - Swiss BelHotel
    2 min walk
  • Star & Club Karaoke
    1 min walk
  • Bangi Kopitiam
    7 min walk
  • RM. Kaledo Stereo
    13 min walk
  • 4st Floor Better taste restauran, Grand Duta Hotel palu
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 138,000 per person
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Silae Beach

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 138000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 9120301713803

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Swiss-Belhotel Silae Palu have a pool?

Yes, this property has an outdoor pool.

Is Swiss-Belhotel Silae Palu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swiss-Belhotel Silae Palu?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Silae Palu?

Check-out is at noon.

Does Swiss-Belhotel Silae Palu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of IDR 200000 per vehicle applies.

Where is Swiss-Belhotel Silae Palu located?

This spa hotel is situated by the ocean.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swiss-Belhotel Silae Palu Reviews

9.0

Wonderful

9.4

Cleanliness

6.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing and couldn’t do enough for you, very clean and comfortable and would stay there again when next in palu.
Stayed 16 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is already little isolated from the city it a place that I come back to. I was given an early check in and a late check out. The staff were friendly and went out of their way with trying to help solve a problem (not of their making). My room was spacious and comfortable. Everything worked as it should. The pool was clean. Food and drink was reasonably priced. There were many smokers in the restaurant areas so I had to Nepal careful where I sat. That was the only negative.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A little isolated from the centre of Palu but by the water. I spent one night in the Villa section and two nights in the hotel section. There was a problem with the cooling unit which was mostly fixed in a short time. The staff were friendly and competent. Food was good and it was much as I remembered it from a previous stay. The beds were comfortable. I had stayed before and I would stay there again.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really know how to treat a guest istay here every time i come here in the grand suite. Wont stay anywhere else unless they are fully booked.
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
No pool
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel tua yang masih ok, hanya suara musik masih saja masuk ke kamar
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Prima Hotel mit gutem Standard

Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good business hotel

A good business hotel.....Just a little bit out of town but still easily accessible. Views to die for over the bay. Lovely swimming pool to relaxing at the end of a busy day! Breakfast is good both western and local. Restaurant is ok ....But nothing special. Wifi inconsistent and frustrating when needing to progress emails. Overall very comfortable and clean with welcoming staff. Good value overall.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It A breezing and spectacular.

Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kunjungan reuni dan sekaligus bulan madu ke 2.....

Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just good.

Even though it is a little far from downtown, it is very clean and has fine ocean view. Room is very comfortable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Palu

After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Stayed 4 nights in Dec 2022
Verified review

8/10 Good

Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Stayed 1 night in Mar 2022