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Swiss-Belhotel Silae Palu

4.0 star property
Hotel in Palu with 8 restaurants and a full-service spa

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Photo gallery for Swiss-Belhotel Silae Palu

Exterior
Front of property - evening/night
Grand Suite | Premium bedding, minibar, in-room safe, desk
Cleanliness standards
Grand Suite | Living area | TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Villa Queen

View from room

Deluxe Villa Queen

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite Hotel

Executive Suite Hotel | Premium bedding, minibar, in-room safe, desk

Executive Suite Hotel

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Sea View

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin

Superior Deluxe Twin | Premium bedding, minibar, in-room safe, desk

Superior Deluxe Twin

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Villa Twin

View from room

Deluxe Villa Twin

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Hotel Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Hotel Twin

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite Villa

View from room

Executive Suite Villa

Highlights

Separate sitting area
Air conditioning
Dining table
TV
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Sea View

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, desk

Grand Suite

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Espresso maker
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Hotel

Grand Deluxe Hotel | Premium bedding, minibar, in-room safe, desk

Grand Deluxe Hotel

Highlights

Air conditioning
TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Queen

Premium bedding, minibar, in-room safe, desk

Superior Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Hotel Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Hotel Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Villa Queen

Premium bedding, minibar, in-room safe, desk

Deluxe Villa Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Room

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Seaview Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Seaview Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Seaview Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Twin

Premium bedding, minibar, in-room safe, desk

Superior Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite Villa

Premium bedding, minibar, in-room safe, desk

Executive Suite Villa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Hotel Queen

Premium bedding, minibar, in-room safe, desk

Deluxe Hotel Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite Hotel

Premium bedding, minibar, in-room safe, desk

Executive Suite Hotel

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Villa Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Villa Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • Sleeps 3
  • 1 Queen Bed

Superior Villa

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Aston Palu Hotel & Conference Center

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 3 reviews
Aston Palu Hotel & Conference Center

About the neighborhood

Map
Jl. Malonda No. 12, Silae, Palu, Central Sulawesi, 94227

Getting around

  • Palu (PLW-Mutiara) - 26 min drive

Restaurants

  • ‪KFC - ‬16 min walk
  • ‪R.M. Kaledo Abadi - ‬3 min drive
  • ‪Kaledo Stereo - ‬13 min walk
  • ‪Bubur Ayam PAK SIS - ‬5 min drive
  • ‪Solaria Palu Grand Mall - ‬16 min walk

About this property

Swiss-Belhotel Silae Palu

Upscale hotel by the ocean
Consider a stay at Swiss-Belhotel Silae Palu and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in a massage at Marzanie, the onsite spa. Be sure to enjoy Chinese cuisine at one of the 8 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A banquet hall, luggage storage, and laundry services
  • A 24-hour front desk, concierge services, and an elevator
Room features
All 115 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, desks, and desk chairs

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Secured self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 138,000 per person
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Silae Beach

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 138000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss Belhotel Palu
Swiss Belhotel Silae
Swiss Belhotel Silae Hotel
Swiss Belhotel Silae Hotel Palu
Swiss Belhotel Silae Palu
Swiss-Belhotel Silae Palu Hotel
Swiss-Belhotel Silae Hotel
Swiss-Belhotel Silae Palu
Swiss-Belhotel Silae

Frequently asked questions

Does Swiss-Belhotel Silae Palu have a pool?

Yes, this property has an outdoor pool.

Is Swiss-Belhotel Silae Palu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Silae Palu?

Self parking is available for a fee.

What time is check-in at Swiss-Belhotel Silae Palu?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Silae Palu?

Check-out is at noon.

Does Swiss-Belhotel Silae Palu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of IDR 200000 per vehicle applies.

Where is Swiss-Belhotel Silae Palu located?

This spa hotel is situated by the ocean.

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Swiss-Belhotel Silae Palu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing and couldn’t do enough for you, very clean and comfortable and would stay there again when next in palu.
Stayed 16 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really know how to treat a guest istay here every time i come here in the grand suite. Wont stay anywhere else unless they are fully booked.
Stayed 8 nights in Jan 2025

10/10 Excellent

RENHENG

Liked: Staff & service, amenities, property conditions & facilities
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
Stayed 5 nights in Jan 2023

10/10 Excellent

Ningsih

Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

RYO

Stayed 2 nights in May 2024

2/10 Terrible

SUGIANTORO

Stayed 3 nights in Jul 2023

10/10 Excellent

wonseock

Stayed 4 nights in Dec 2022

8/10 Good

Kevin

Stayed 3 nights in Mar 2022

8/10 Good

Kevin

Stayed 1 night in Mar 2022

6/10 Okay

Zulfita

Stayed 2 nights in Jul 2021

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Rolf-Peter

Prima Hotel mit gutem Standard

Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
Stayed 1 night in Sep 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good business hotel

A good business hotel.....Just a little bit out of town but still easily accessible. Views to die for over the bay. Lovely swimming pool to relaxing at the end of a busy day! Breakfast is good both western and local. Restaurant is ok ....But nothing special. Wifi inconsistent and frustrating when needing to progress emails. Overall very comfortable and clean with welcoming staff. Good value overall.
Stayed 1 night in Aug 2018

8/10 Good

Ding, Johor Bahru, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It A breezing and spectacular.

Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Agus, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kunjungan reuni dan sekaligus bulan madu ke 2.....

Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just good.

Even though it is a little far from downtown, it is very clean and has fine ocean view. Room is very comfortable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Palu

After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.