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Sheraton Palo Alto Hotel

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Sheraton Palo Alto Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Outdoor pool, open 6 AM to 10:00 PM, pool umbrellas, sun loungers
Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Separate bedroom
Pillowtop bed
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Separate bedroom
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
625 El Camino Real, Palo Alto, CA, 94301

What's nearby

  • Stanford Shopping Center - 6 min walk - 0.4 miles
  • Stanford Stadium - 13 min walk - 0.7 miles
  • Lucile Salter Packard Children's Hospital at Stanford - 18 min walk - 1.0 mile
  • Stanford University Medical Center - 18 min walk - 1.0 mile
  • Stanford University - 2 min drive - 1.1 miles

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 37 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee Roasters - ‬6 min walk
  • ‪Philz Coffee - ‬7 min walk
  • ‪Cardinal Club Lounge - ‬1 min walk
  • ‪Wildseed - ‬7 min walk

About this property

Sheraton Palo Alto Hotel

Hotel near Stanford Shopping Center
Located close to Stanford University Medical Center and Stanford University, Sheraton Palo Alto Hotel provides a poolside bar, shopping on site, and a coffee shop/cafe. The on-site local cuisine restaurant, Poolside Grill, offers breakfast, dinner, and a poolside location. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a front-desk safe, and a banquet hall
  • 14 meeting rooms, luggage storage, and a water dispenser
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 346 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 5,405 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 per person
  • Self parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Frequently asked questions

Does Sheraton Palo Alto Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM.

Is Sheraton Palo Alto Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet.

How much is parking at Sheraton Palo Alto Hotel?

Self parking is available for USD 20.00 per day.

What time is check-in at Sheraton Palo Alto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Palo Alto Hotel?

Check-out is at noon.

Where is Sheraton Palo Alto Hotel located?

Situated in the business district, this hotel is within 2 mi (3 km) of Stanford Shopping Center, Stanford University, and Stanford University Medical Center. Facebook Campus and San Francisco Bay are also within 6 mi (10 km). Palo Alto Station is only a 4-minute walk and Menlo Park Station is 30 minutes.

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Sheraton Palo Alto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Suk-Han

Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping and restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

aric

Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin experience, clean rooms and nice stay
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. Convenient to Stanford. Comfortable, clean rooms with excellent showers. Will stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
It’s amazing places
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. They were friendly and very responsive to requests. Location was very convenient - a 5 minute walk from train station. Lots of dining nearby. Hotel was lovely.
Stayed 2 nights in May 2025

10/10 Excellent

MARISOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff from the front desk was very helpful with my earlier check in, my room was very big and clean, of course comfortable as well. Everything is so nice including amazing food. Very quiet, especially air conditioning, surprised me. Close to shops and Stanford University.
Stayed 2 nights in Jun 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
The Sheraton Palo Alto is an excellent and very comfy hotel, Beautiful pool with poolside dining. Steps away from Palo Alto Medical Foundation, and only a few more steps to a boutique shopping centre with lots of dining options; also it's across the street from the main entrance to Stanford.
Stayed 1 night in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Thank you. Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 1 night in Apr 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was right next to Stanford campus and very near Stanford Hospital.
Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very nice rooms!
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to share As a person who needs a really good hair dryer they provide a great dryer. We had a lovely room. Great central location near Stanford and downtown.
Stayed 1 night in Mar 2025

10/10 Excellent

Wanhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

The hostess who checked me in when I arrived was amazing!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities
It is near Stanford and the shopping area. Near mera and Google.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Nice property. We enjoyed the bar/lounge. The only annoyance was ongoing construction.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super convenient to downtown Palo Alto

Stayed here for Christmas because it was close to everything we needed. Very comfortable and quiet. Happy with our stay.
Stayed 3 nights in Dec 2024

8/10 Good

Nannan

Liked: Cleanliness, amenities, property conditions & facilities
The staff is not genuinely friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience during our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant, friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda E

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful with all of our requests.
Stayed 2 nights in Nov 2024

10/10 Excellent

KEDARNATH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with plenty of amenities. Conveniently located to campus with friendly, helpful staff.
Stayed 3 nights in Nov 2024