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Hotel Keen

3.0 star property
Art Deco hotel with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Keen

Contemporary building with a flat roof and mixed facades.
Relax in a cozy seating area with a wooden bench and two wicker chairs.
Welcome to our reception area, where guests can check in and enjoy the warm atmosphere.
Relax in a spacious room with a large bed, a wall-mounted exercise bike, and a view of lush greenery outside.
Enjoy snacks and beverages from the convenient cabinet and refrigerator.

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Designer toiletries
Hair dryer
Bathrobes
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Designer toiletries
Hair dryer
Bathrobes
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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Interior

The Cardinal Hotel

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About the neighborhood

Map
425 High Street, Palo Alto, CA, 94301-1621

What's nearby

  • Stanford Shopping Center - 3 min walk - 0.2 miles
  • Stanford Stadium - 19 min walk - 1.0 mile
  • Lucile Salter Packard Children's Hospital at Stanford - 20 min walk - 1.1 miles
  • Stanford University - 3 min drive - 1.4 miles
  • Stanford University Medical Center - 3 min drive - 1.2 miles

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 35 min drive

Restaurants

  • ‪Verve Coffee Roasters - ‬1 min walk
  • ‪Salt & Straw - ‬4 min walk
  • ‪The Patio - ‬2 min walk
  • ‪Nola - ‬5 min walk
  • ‪Pho Ha Noi - ‬2 min walk

About this property

Hotel Keen

Hotel remodeled in 2022 and located near Stanford University
Hotel Keen provides amenities like free continental breakfast and a free manager's reception. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in, and smoke-free premises
  • A 24-hour front desk, a porter/bellhop, and coworking spaces
  • A water dispenser, multilingual staff, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Keen offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Partially open bathrooms with designer toiletries and showers
  • 37-inch LCD TVs with premium channels
  • Coffee/tea makers, limited housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Is Hotel Keen pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Keen?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Keen?

Check-out is at noon.

Where is Hotel Keen located?

Located in Downtown Palo Alto, this hotel is steps from Stanford Theatre, and within 3 mi (5 km) of Stanford University and Stanford University Medical Center. Stanford University Arboretum and Stanford Shopping Center are also within 10 minutes. Palo Alto Station is only a 4-minute walk and Menlo Park Station is 26 minutes.

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Hotel Keen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 262 out of 673 reviews
Rating 8 - Good. 235 out of 673 reviews
Rating 6 - Okay. 98 out of 673 reviews
Rating 4 - Poor. 50 out of 673 reviews
Rating 2 - Terrible. 28 out of 673 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times while visiting campus. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Osman

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently and centrally located within walking distance to many dining opportunities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very nice area. Check-in was easy. Staff was friendly. The room was a bit small.
Stayed 1 night in May 2025

10/10 Excellent

Ti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay loved it
Stayed 1 night in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was clean and the breakfast had good healthy options.
Stayed 1 night in Apr 2025

10/10 Excellent

Dhyey

Excellent hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive but not for Palo Alto

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint, clean, and nice

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills hotel, good price.
Stayed 1 night in Jan 2025

10/10 Excellent

UNCHISA

Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Lonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Professional & courteous staff, great accommodations & location
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Our room was in the back of the building and we stayed Saturday night. There must be a club in the block over because load music going until late at night. If you’re a light sleeper ask for a room in the front of the building
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable cost, friendly staff.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little boutique hotel, and so happy I could bring my dog.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodatin and friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Location

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.
Stayed 1 night in Jun 2023