Vacations Close To Palo Alto Art Center

Great location

Love the location hotel was clean and well-maintained.

The staff were excellent and so kind! They did a lot to make our anniversary stay special. The only downside was room 714 had a very odd smell, it almost smelled of sewage. Each time we walked into our room we would mention how gross it smelled. Not exactly romantic lol… overall the entire room was very clean along with the entire property. Beautiful decor and I’d stay again. I really just wished the room didn’t smell funky. Tried turning on the AC to maybe get the air flowing but that was set to auto and couldn’t seem to trigger it to start. Oh and we really loved the coffee and tea in the mornings! Tratto, the restaurant on the lobby floor is great and has a good happy hour.

Great location, very nice hotel, friendly staff

I had a corner room on the ninth floor. It was supposed to cleaned on the Saturday of my stay, but never was. I was shocked to find the room had two ‘suicide windows:’ no locks and nothing to prevent objects or a person from going out. Those old windows are also why the noise from outside is loud and nearly around-the-clock. The bathroom had neither fan controls of any kind, nor did one run automatically. The water pressure was very uneven and the hot water inconsistent. The thermostat worked but could only tell me the temp change setting and not the actual room temp. Some elevator button lights were out. The internet offered to guests was unsecured and went out at one point in my stay.