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Fitzherbert Castle Motel

3.5 star property
Guests unwind in cozy rooms at Fitzherbert Castle Motel while experiencing the kind of warm hospitality that comes from a genuinely helpful staff

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Photo gallery for Fitzherbert Castle Motel

Reception hall - Fitzherbert Castle Motel (Palmerston North)
Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated - Fitzherbert Castle Motel (Palmerston North)
Property entrance - Fitzherbert Castle Motel (Palmerston North)
Exterior - Fitzherbert Castle Motel (Palmerston North)
Front of property - Fitzherbert Castle Motel (Palmerston North)
The Fitzherbert Castle Motel combines West End charm with practical modern amenities. Travelers can grab a snack at the on-site bar/deli, connect with in-room WiFi, and park for free. Previous guests consistently mention how the attentive staff enhances their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Studio, 1 King Bed

Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Family Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Studio, Multiple Beds

Basic Studio, Multiple Beds | Premium bedding, minibar, in-room safe, individually decorated

Basic Studio, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Studio, 1 Queen Bed

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LCD TV
Portable fan
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Studio, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LCD TV
Portable fan
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Studio, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in West End, a neighborhood in Palmerston North, Fitzherbert Castle Motel is in the entertainment district and near the airport. Esplanade Scenic Railway and De Molen, Windmill are local landmarks, and the area's natural beauty can be seen at Victoria Esplanade and Skyhawk Playground. Visit our Palmerston North travel guide
View more Motels in Palmerston North
Map
124 Fitzherbert Ave, West End, Palmerston North, Manawatu, 4410

What's nearby

  • Centrepoint Theatre
    8 min walk - 0.5 miles
  • Palmerston North Convention Centre
    8 min walk - 0.5 miles
  • The Square
    8 min walk - 0.5 miles
  • New Zealand Rugby Museum
    14 min walk - 0.8 miles
  • Victoria Esplanade
    16 min walk - 0.9 miles

Getting around

  • Palmerston North (PMR-Palmerston North Intl.)
    12 min drive

Restaurants

  • Flavour Bistro
    10 min walk
  • McDonald's
    5 min walk
  • Ocggi Sushi
    5 min walk
  • McDonald's
    8 min walk
  • Lone Star
    7 min walk

About this property

Fitzherbert Castle Motel

Motel located in West End
Fitzherbert Castle Motel provides amenities like dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and free newspapers
  • Luggage storage and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels and DVD players
  • Refrigerators, microwaves, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: NZD 10 to 18 for adults and NZD 10 to 18 for children
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 10.00 to 18.00 for adults, and NZD 10.00 to 18.00 for children
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North

Frequently asked questions

Is Fitzherbert Castle Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Fitzherbert Castle Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Fitzherbert Castle Motel?

Check-out is at 10:00 AM.

Where is Fitzherbert Castle Motel located?

Located in West End, this motel is within a 10-minute walk of The Square, City Library, and Palmerston North Convention Centre. Te Manawa and Centrepoint Theatre are also within 15 minutes.

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Reviews

Fitzherbert Castle Motel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 402 out of 654 reviews
Rating 8 - Good. 199 out of 654 reviews
Rating 6 - Okay. 40 out of 654 reviews
Rating 4 - Poor. 10 out of 654 reviews
Rating 2 - Terrible. 3 out of 654 reviews

Reviews

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and spotless bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and lovely room
Stayed 1 night in Oct 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful & the room was lovely and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and light room (upstairs) with ensuite bathroom, had everything we needed for one night. Close to the CBD and quiet at night.
Stayed 1 night in Dec 2025

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean unit
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Dated but comfortable , good bed no noise., clean room, needs an upgrade to look modern.
Stayed 1 night in Jan 2026

8/10 Good

Dan

Liked: Cleanliness, amenities
The space was great,all we needed,and surprisingly quite being so close to a main road . Very central to the town and all amenities, however the room could do with some cosmetic fixing up .And dish liquid would also be helpful for washing up the dishes provided, especially on extended stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazingly helpful, happy and pleasant. The room was spacious and we loved the bay window dining area. Lovely fluffy white towels and daily room service. We loved it
Stayed 2 nights in Oct 2025

8/10 Good

Michell

Liked: Cleanliness, amenities, property conditions & facilities
The building. I love castles. But that’s not all. Room was clean and welcoming. Bed slept good. Reception guy was very friendly and helpful. Thanks for an awesome stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located on Fitzherbert Street and close to the Square 5 min walk. The room was good for the value price and I would be happy to book here again.
Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, top location, great staff-were repeat stayers. Property is getting tired but pretty ce is relative and everything else outstanding
Stayed 2 nights in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy walk to shops...full Sky channels appreciated
Stayed 2 nights in Oct 2025

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, neat and convenient. The staff is friendly. The room is facilitated with microwave and all essential kitchenware
Stayed 2 nights in Oct 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great all round short stay very helpful staff
Stayed 1 night in Apr 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good welcome at reception. Cosy warm and comfortable room. Bed was very comfortable. Good value for price
Stayed 1 night in Sep 2025

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities
I like the location where has several lovely buildings and easy to walk to shopping center.
Stayed 1 night in Apr 2025

10/10 Excellent

Gendy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, warm and made me feel very welcome.
Stayed 1 night in Jul 2025

10/10 Excellent

Lomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly staff.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable, easy walking distance to central city.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Excellent, friendly front of house….recommended
Stayed 1 night in May 2025

8/10 Good

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and very quite bed was comfy
Stayed 1 night in May 2025

10/10 Excellent

Dale

Liked: Staff & service, property conditions & facilities
Loved the convenience to town, walked to restaurants and spacious room
Stayed 3 nights in Sep 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge, and i made yse of the spa tub in the room after a long day travelling :-)
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Room was clean and tidy and towels replaced daily.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything very clean tidy close to town very excellent host thank you very much
Stayed 2 nights in Dec 2024