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Fitzherbert Castle Motel

3.5 star property
Guests unwind in cozy rooms at Fitzherbert Castle Motel while experiencing the kind of warm hospitality that comes from a genuinely helpful staff

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Photo gallery for Fitzherbert Castle Motel

Reception hall - Fitzherbert Castle Motel (Palmerston North)
Property entrance - Fitzherbert Castle Motel (Palmerston North)
Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated - Fitzherbert Castle Motel (Palmerston North)
Front of property - Fitzherbert Castle Motel (Palmerston North)
Exterior - Fitzherbert Castle Motel (Palmerston North)
The Fitzherbert Castle Motel combines West End charm with practical modern amenities. Travelers can grab a snack at the on-site bar/deli, connect with in-room WiFi, and park for free. Previous guests consistently mention how the attentive staff enhances their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Studio, 1 King Bed

Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Family Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Studio, Multiple Beds

Basic Studio, Multiple Beds | Premium bedding, minibar, in-room safe, individually decorated

Basic Studio, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Studio, 1 Queen Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Studio, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Studio, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in West End, a neighborhood in Palmerston North, Fitzherbert Castle Motel is in the entertainment district and near the airport. Esplanade Scenic Railway and De Molen, Windmill are local landmarks, and the area's natural beauty can be seen at Victoria Esplanade and Skyhawk Playground. New Zealand Rugby Museum and Community Leisure Centre are also worth visiting. Visit our Palmerston North travel guide
View more Motels in Palmerston North
Map
124 Fitzherbert Ave, West End, Palmerston North, Manawatu, 4410

What's nearby

  • Centrepoint Theatre
    8 min walk - 0.5 miles
  • Palmerston North Convention Centre
    8 min walk - 0.5 miles
  • The Square
    8 min walk - 0.5 miles
  • New Zealand Rugby Museum
    14 min walk - 0.8 miles
  • Victoria Esplanade
    16 min walk - 0.9 miles

Getting around

  • Palmerston North (PMR-Palmerston North Intl.)
    12 min drive

Restaurants

  • Flavour Bistro
    10 min walk
  • McDonald's
    8 min walk
  • McDonald's
    5 min walk
  • Kfc
    10 min walk
  • Holy Smoke
    10 min walk

About this property

Fitzherbert Castle Motel

Motel located in West End
Fitzherbert Castle Motel provides amenities like dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and luggage storage
  • Free newspapers and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels and DVD players
  • Refrigerators, microwaves, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: NZD 10 to 18 for adults and NZD 10 to 18 for children
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 10.00 to 18.00 for adults, and NZD 10.00 to 18.00 for children
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North

Frequently asked questions

Is Fitzherbert Castle Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Fitzherbert Castle Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Fitzherbert Castle Motel?

Check-out is at 10:00 AM.

Where is Fitzherbert Castle Motel located?

Located in West End, this motel is within a 10-minute walk of The Square, City Library, and Palmerston North Convention Centre. Te Manawa and Centrepoint Theatre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fitzherbert Castle Motel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 422 out of 693 reviews
Rating 8 - Good. 211 out of 693 reviews
Rating 6 - Okay. 47 out of 693 reviews
Rating 4 - Poor. 10 out of 693 reviews
Rating 2 - Terrible. 3 out of 693 reviews

Reviews

Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay close to town
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

renee

Liked: Cleanliness
Great location have rebooked again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was the upmost friendly person. Absolutely loved our stay Thank you
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service. Rooms were immaculate and couldn’t fault the location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, courteous, and kind. Our room was wonderful and I would highly recommend staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Very happy, really comfortable bed & pillows!! Our Go To Motel to stay on our way to Wellington.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and spotless bathroom.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Palmerston North town centre. Lovely spacious room, very quiet comfortable bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff member at reception, room was clean and really loved the daily servicing. Nice and quiet but also central enough to have enough shops and places to eat around you.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late arrival for check in but full details/confirmation and instructions given by motel staff beforehand, which made the whole process much less stressful - appreciated
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean,staff good,but for the rest of the stay nothing "wow"
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kat

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was clean, good linen, but very dated. Really friendly staff on check in, easy parking & great location to walk to the square. The price is fair for what it is, but avoid room 2 for road and guest noise (on a Friday night).
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking good...outside the room. Room was clean. Staff were helpful and friendly. There were 2 things we found...noisy plumbing and we could hear other people using their toilet. Other than that it was good.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and lovely room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Good check in experience, clean room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful & the room was lovely and clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Milenka

Liked: Cleanliness, amenities, property conditions & facilities
Clean , Friendly staff , good size room Aircon needs upgrade
Stayed 1 night in Jan 2026
Verified

8/10 Good

Boriana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brief but good. Very handy location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and light room (upstairs) with ensuite bathroom, had everything we needed for one night. Close to the CBD and quiet at night.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Brian

Liked: Staff & service, amenities
Arrival and check in were easy and staff were great. Unfortunately the room was very tired. It is in need of renovations to update it. The bathroom is worn and the water pressure is poor. The bed and pillows were hard. The internet was excellent and the TV was a good size with all Sky channels available. Parking was tight but seemed secure so no worries there. Overall a pretty average motel which could be better.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with quaint architecture in central location. A bit different with very friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean unit
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great all round short stay very helpful staff
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Dated but comfortable , good bed no noise., clean room, needs an upgrade to look modern.
Stayed 1 night in Jan 2026