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Distinction Coachman Hotel, Palmerston North

4.5 star property
Travelers find relaxation at this West End retreat with its outdoor pool surrounded by gardens, while the staff stands ready to help plan local adventures.

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Photo gallery for Distinction Coachman Hotel, Palmerston North

Outdoor pool, sun loungers - Distinction Coachman Hotel, Palmerston North (Palmerston North)
Courtyard - Distinction Coachman Hotel, Palmerston North (Palmerston North)
Lobby - Distinction Coachman Hotel, Palmerston North (Palmerston North)
Front of property - Distinction Coachman Hotel, Palmerston North (Palmerston North)
Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets - Distinction Coachman Hotel, Palmerston North (Palmerston North)
The Distinction Coachman Hotel in Palmerston North's West End offers a peaceful escape. Guests can lounge by the outdoor pool with sun loungers, explore the garden with a drink from the bar, and enjoy free WiFi in every room. The helpful staff knows how to enhance each visit.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

7.4 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

7.8 out of 10
Good
(17 reviews)

Highlights

Refrigerator
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Iron/ironing board
Wardrobe or closet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Refrigerator
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
Wardrobe or closet
Daily housekeeping
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Separate dining area
Air conditioning
Refrigerator
Sofa bed
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Family Suite

Superior Family Suite | Private kitchenette | Fridge, coffee/tea maker, electric kettle

Superior Family Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

West End, a neighborhood in Palmerston North, is home to Distinction Coachman Hotel, Palmerston North. Esplanade Scenic Railway and De Molen, Windmill are local landmarks, and the area's natural beauty can be seen at Victoria Esplanade and Skyhawk Playground. Visit our Palmerston North travel guide
Map
140 Fitzherbert Ave, Palmerston North, 4410

What's nearby

  • Centrepoint Theatre
    10 min walk - 0.5 miles
  • Palmerston North Convention Centre
    10 min walk - 0.5 miles
  • The Square
    10 min walk - 0.6 miles
  • Victoria Esplanade
    14 min walk - 0.8 miles
  • Arena Manawatu
    19 min walk - 1.0 mile

Getting around

  • Palmerston North (PMR-Palmerston North Intl.)
    12 min drive

Restaurants

  • Flavour Bistro
    11 min walk
  • McDonald's
    11 min walk
  • McDonald's
    6 min walk
  • Ocggi Sushi
    6 min walk
  • Kfc
    12 min walk

About this property

Distinction Coachman Hotel, Palmerston North

Luxury hotel located in West End
Take advantage of a terrace, a garden, and a hair salon at Distinction Coachman Hotel, Palmerston North. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and meeting rooms
  • Smoke-free premises, wedding services, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms boast comforts such as late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel Palmerston North
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Frequently asked questions

Does Distinction Coachman Hotel, Palmerston North have a pool?

Yes, this property has an outdoor pool.

Is Distinction Coachman Hotel, Palmerston North pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Distinction Coachman Hotel, Palmerston North?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Distinction Coachman Hotel, Palmerston North?

Check-out is at 10:00 AM.

Where is Distinction Coachman Hotel, Palmerston North located?

Located in West End, this luxury hotel is within a 15-minute walk of The Square, City Library, and Palmerston North Convention Centre. Te Manawa and Centrepoint Theatre are also within 15 minutes.

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Reviews

Distinction Coachman Hotel, Palmerston North Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 253 out of 775 reviews
Rating 8 - Good. 292 out of 775 reviews
Rating 6 - Okay. 128 out of 775 reviews
Rating 4 - Poor. 72 out of 775 reviews
Rating 2 - Terrible. 30 out of 775 reviews

Reviews

6/10 Okay

Andrew

Room was old, and had a stale smell. Bed was good though!
Stayed 2 nights in Jan 2026

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place to stay - staff were super helpful and friendly.
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great meal from their restaurant - rooms a bit dated but comfy
Stayed 2 nights in Oct 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for 2 nights. Staff were excellent. Would stay there again
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were pleasant and helpful.. the only annoying thing was the pitty full amount of milk that was left in the fridge for my arrival coffee.. a well posted reception night light would be good too i was from out of town and didn't know my way around..
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel, clean and tidy.
Stayed 1 night in Jul 2025

8/10 Good

Francina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Clean and comfortable Room. Some of the Interior appeared a bit tired. Buffet breakfast was delicious - although some of the hot food was only warm on the day we dined. We enjoyed our stay and would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Nadene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with really great atmosphere
Stayed 1 night in Jun 2025

6/10 Okay

Stuart

Liked: Staff & service

It’s ok shirt term

Old property- sufficient for one night stay - service from staff fantastic
Stayed 1 night in Sep 2025

4/10 Poor

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Place needs a refurb. Rooms are a great size, but everything is rather dated.
Stayed 1 night in Oct 2025

6/10 Okay

Lorinda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lovely old building, but rooms are run down and tired. Well situated in Palmerston North City centre.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Nice rooms lovely pool
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everthing about the property. The room and bathroom were both excellent, the open fire in the lounge was great, I loved everything about the property and the cost of stay was appropriate.
Stayed 1 night in Jul 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff.. very clean and comfortable room..
Stayed 1 night in Aug 2024

8/10 Good

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful so warm and welcoming plus went to extra lengths to ensure I had a great stay.
Stayed 3 nights in Jul 2024

8/10 Good

Dyana

Lovely and roomy very clean reception very nice and helpful.😊
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, clean and quiet - excellent for a one night stay
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Clean and comfortable but getting tired. Room was dark, needed more lighting particularly when trying to work at the desk. Secure, dry parking. Easy walk into the CBD where you will find lots of eating places and entertainment.
Stayed 4 nights in Jun 2025

6/10 Okay

Kaye

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very handy to shopping centre and food places, just old and tired
Stayed 1 night in Feb 2025

8/10 Good

Baby

Liked: Cleanliness, staff & service, amenities
It was a good property. Very centrally located for amenities and stuff!
Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Cute corner room and very private
Stayed 1 night in Mar 2024

10/10 Excellent

L R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed my room

The room was cosy and warm to come back to afyer a winters day out.
Stayed 2 nights in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews made this hotel sound terrible, but it was fine. Nothing amazing, but room was similar standard to an Ibis, and very friendly staffl. Also, the breakfast was very good for the price.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and efficent staff, both at checkin and check out. Recently renovated room, very comfortable and quiet, nicely furnished. The only negatives I had were very minor. The spa pool was still being renovated and was closed. I slso prefer the Sky channels to the free ones in NZ, which wern't offered. The TV set however was fairly large and modern and logging on to streaming apps or chromecast with my credentials was very easy and that is what I did. Long story short, nice motel and very happy to recommend.
Stayed 1 night in Jun 2025