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Vivence Hotel Palmas

Property class: 3.5

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Photo gallery for Vivence Hotel Palmas

A spacious lobby with a curved sofa, a coffee table, and large windows offering a view of the outdoors. - Vivence Hotel Palmas (Palmas)
A modern hotel with a glass facade, a prominent sign, and a classic building next to it. - Vivence Hotel Palmas (Palmas)
A rooftop pool with clear views of the cityscape, a glass wall, and a seating area. - Vivence Hotel Palmas (Palmas)
A buffet with various food items and a fruit display. - Vivence Hotel Palmas (Palmas)
A modern hotel lobby with a sofa, two wooden tables, and a brown leather chair. - Vivence Hotel Palmas (Palmas)
A free breakfast buffet, a garden, and laundry facilities are just a few of the amenities provided at Vivence Hotel Palmas. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite

A bed with white linens, a wooden headboard, and a brown throw blanket.

Deluxe Suite

8.6 out of 10
Excellent
(22 reviews)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

A hotel room with a bed, a chair, and a nightstand.

Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite (Twin)

A hotel room with two beds, a wooden headboard, a wall clock, and a towel on the bed.

Premium Suite (Twin)

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite (Twin)

A hotel room with two beds, a wooden headboard, a telephone, and a wall-mounted light fixture.

Deluxe Suite (Twin)

8.0 out of 10
Very good
(3 reviews)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Plano Diretor Sul, a neighborhood in Palmas, is home to Vivence Hotel Palmas. Shopping Palmas Mall and Capim Dourado Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cesamar Park and Parque dos Povos Indígenas. Visit our Palmas travel guide
Map
Lot13 Q.201 Sul Avenida Joaquim Teotonio, Palmas, Tocantins, 77001-036

What's nearby

  • Shopping Palmas Mall
    7 min walk - 0.4 miles
  • Sunflower Square
    9 min walk - 0.5 miles
  • Araguaia Palace
    14 min walk - 0.8 miles
  • Espaco Cultural de Palmas
    14 min walk - 0.8 miles
  • Capim Dourado Shopping
    4 min drive - 1.7 miles

Getting around

  • Terminal Multimodal de Palmas - Porto Nacional Station
    28 min drive
  • Palmas (PMW-Brigadeiro Lysias Rodrigues)
    44 min drive

Restaurants

  • Burger King
    7 min walk
  • Cabana do Lago
    9 min walk
  • Burger King
    8 min walk
  • Doce Sabor
    10 min walk
  • Divino Fogão
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 80
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Vivence Hotel Palmas have a pool?

Yes, this property has an outdoor pool.

Is Vivence Hotel Palmas pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Vivence Hotel Palmas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of BRL 80 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Vivence Hotel Palmas?

Check-out is at noon.

Where is Vivence Hotel Palmas located?

Located in Plano Diretor Sul, this hotel is within a 10-minute walk of Shopping Palmas Mall and Sunflower Square. Memorial Coluna Prestes and Espaco Cultural de Palmas are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vivence Hotel Palmas Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 178 out of 337 reviews
Rating 8 - Good. 87 out of 337 reviews
Rating 6 - Okay. 45 out of 337 reviews
Rating 4 - Poor. 14 out of 337 reviews
Rating 2 - Terrible. 13 out of 337 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good Breakfast, free parking
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, spacious room, wonderful breakfast, very convenient to most attractions. Will definitely stay here again. Only issue is parking for pickup trucks. A little tight but easily manageable.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…..
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Dirty sheets, dirty towels, broken a/c, bites from the mattress. Awful hotel.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
I asked for clean towels and was told the hotel ran out. Some of the food at the breakfast table was off. Check-in took almost 45 minutes.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom, atendimento ótimo. Café da manhã bom. Muito bom custo beneficio
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Sobre o quarto: toalhas que pareciam papel de tão finas. Pequenas baratas apareciam a noite no banheiro; box cuja porta batia no trinco; ducha com pouca água; cofre solto na parede com parafusos dentro - tive que parafusar para ficar o mesmo Sobre o hotel: piscina não reflete as fotos, precisando melhorar a manutenção deste espaço;
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto ok, ar ok. Ótima acomodação
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel confortável, quartos amplos, merece alguma manutenção em alguns itens do banheiro. Café da manha mto bom.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã ótimo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Área em comum não tão limp Mas apartamentos ótimos grande e limpo
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício. Funcionários prestativo, conseguimos fazer check-in mais cedo, bom café da manhã.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã, Bom atendimento. Apenas o ar condicionado deixou a desejar
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu exatamente ao que esperávamos. Quarto limpo. Café da manhã. Equipe Funcionários
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
A impressão que tive é que o hotel está em reforma porque reservei 2 quartos e um estava melhor que outro mas ambos, estavam encardidos e com toalhas sujas. O tv, em um dia quartos não pegava nenhum canal e o técnico da manutenção, não conseguiu resolver. Os funcionários foram muito prestativos e todos muito gentis. Café da manhã bom e bem diversificado.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Em 4 dias tivemos que trocar 4 vezes de quarto, ar condicionado que não funcionava, chuveiro que não funcionava direito, barulho de vizinhos de quarto que moram no hotel fazendo festa a noite toda. Funcionários educados porém hotel bem ruim. Não recomendo.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Café da manhã bem fraquinho, poucas opções. A única cadeira do quarto, bem desconfortável e torta.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Colaboradores educados e receptivos, café da manhã sempre bem servido e impecável.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
O colchão era péssimo. Quarto até que grande, com frigobar. Chuveiro razoavel. Café da manha fraco.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Razoável
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe gentil e atenciosa.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tudo muito bom. Quarto limpo, super espaçoso. Ideal para quem gosta de espaço e estrutura para quem vai a eventos e
Stayed 3 nights in Jan 2026