Vacations Close To Palma Town Hall

Very disappointing experience. The hotel looks nice, especially because of the rooftop pool, which was one of the main reasons I chose to stay here. However, after arriving, I found out that access to the rooftop pool is restricted to guests who book certain “club” rooms. This was extremely disappointing and, in my opinion, should be made much clearer before booking. When you see a hotel advertising a rooftop pool, you naturally expect hotel guests to have access to it, or at least for any room restrictions to be clearly highlighted before you pay. I have travelled to 28 countries and taken more than 60 trips, and I honestly cannot remember staying at another hotel where a major facility like the rooftop pool was restricted this way based on your room category. The hotel itself looks nice, but this policy completely changed my experience. If the rooftop pool is important to you, make sure you check your exact room type before booking, because simply being a hotel guest does not necessarily give you access. I would not stay here again based on this experience.

This is a high end hotel. We will definitely be back. The breakfast alone is worth staying here. The rooms are clean and well maintained. Everyone was kind and hard working to make a good experience for the customer. The location is great.

Breakfast was good but I would not recommend dinner, because you still had to pay for drinks, even water.

Hotel bello. limpio , el desayuno 5 estrellas. Excelente locación , frente a frente a la playa, una vista muy bonita. tiene un bar muy conveniente, alrededor encuentras de todo y el hotel esta muy bien equipado.