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PuroGrand Hotel

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Courtyard
Courtyard
Courtyard
Grand Mediterranean-Double Deluxe | Premium bedding, in-room safe, soundproofing, free WiFi
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Grand Joy-Junior suite

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Mediterranean-Double Deluxe

Grand Mediterranean-Double Deluxe | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Mediterranean-Double Deluxe

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Fan
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Flow-Double Superior

Grand Flow-Double Superior | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Flow-Double Superior

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Fan
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Grand Oasis Suite

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012

What's nearby

  • Parc de la Mar - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria of Palma - 6 min walk - 0.3 miles
  • Plaza Mayor de Palma - 9 min walk - 0.5 miles
  • Plaza Espana - 15 min walk - 0.8 miles
  • Port of Palma de Mallorca - 8 min drive - 2.4 miles

Getting around

  • Marratxi Pont d Inca Station - 10 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Ombu - ‬3 min walk
  • ‪Bar Coto - ‬1 min walk
  • ‪De Tokio a Lima - ‬2 min walk
  • ‪Bar Abaco - ‬2 min walk
  • ‪Ritzi Palma - ‬2 min walk

About this property

PuroGrand Hotel

Luxury hotel near Cathedral of Santa Maria of Palma
Plaza Mayor de Palma and Plaza Espana are located near PuroGrand Hotel, which provides a rooftop terrace, a garden, and a bar. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), a 24-hour front desk, and a reception hall
  • Smoke-free premises, newspapers in the lobby, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at PuroGrand Hotel boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with heated floors and rainfall showers
  • LED TVs with digital channels

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 2022
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Fan
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

Frequently asked questions

Is PuroGrand Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at PuroGrand Hotel?

This hotel doesn't offer parking.

What time is check-in at PuroGrand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at PuroGrand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is PuroGrand Hotel located?

Located in Palma de Mallorca Old Town, this luxury hotel is within a 10-minute walk of Passeig del Born, Cathedral of Santa Maria of Palma, and Plaza Mayor de Palma. Port of Palma de Mallorca is 2.1 mi (3.4 km) away. Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

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PuroGrand Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 64 reviews
Rating 8 - Good. 4 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it
Stayed 3 nights in Apr 2025

10/10 Excellent

ATHINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in old Palma town.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star experience

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed at.
Stayed 3 nights in Jun 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing hotel to stay in with great staff
Stayed 7 nights in Oct 2022

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with excellent service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location! the room was amazing and spacious, would recommend 10/10
Stayed 3 nights in Sep 2022

10/10 Excellent

Iain Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Stayed 5 nights in Feb 2023

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

5-star Boutique

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Stayed 2 nights in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Really intimate hotel with staff that couldn’t do enough during our stay
Stayed 3 nights in Jun 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best holiday ever!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant privacy in the heart of Palma

One of the most elegant hotels in Palma with a touch of privacy. Perfect service with a beautiful breakfast. The location gives you a wonderful experience of the oldtown of Palma. Just outstanding.
Stayed 3 nights in Jan 2023

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Stayed 3 nights in Feb 2024

10/10 Excellent

Corina

Liked: Amenities
Super Lage.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantisk weekend

Dejlige omgivelser og rigtig god service
Stayed 5 nights in Jan 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiges Ambiente. Sehr geschmackvoll eingerichtetes Hotel in einem alten Palast aus dem 15. Jhdt., mitten in der Altstadt idealer Ausgangspunkt um Palma zu erkunden. Mitarbeiter sehr freundlich.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön direkt in der Altstadt gelegen, sehr ruhig und hochwertig. Freundliches, zuvorkommendes Personal incl. der Reinigungsfachkraft, die uns jeden Abend ein kleines Täfelchen Schokolade und Kamillentee vorbei brachte.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joanie

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puri grande hotel Palma

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart boutiquehotell

Underbart boutiquehotel i centrala Palma. Lyxigt och väldesignat hotell med riktigt bra eget kök. Kommer att drömma om frukosten under lång tid framöver. Service i toppklass.
Stayed 2 nights in Oct 2024