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Hotel HSM Golden Playa

Property class: 4

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Photo gallery for Hotel HSM Golden Playa

A pool area with lounge chairs and palm trees, overlooking the ocean. - Hotel HSM Golden Playa (Palma de Mallorca)
A spacious lobby with a polished floor, seating areas, and large windows offering a view of the sea. - Hotel HSM Golden Playa (Palma de Mallorca)
A balcony with wicker chairs, a small table, and a view of a beach and ocean. - Hotel HSM Golden Playa (Palma de Mallorca)
A modern hotel room with a large bed, a desk, a TV, and a view of the ocean. - Hotel HSM Golden Playa (Palma de Mallorca)
A hotel room with a balcony, a dining area, a TV, and a phone. - Hotel HSM Golden Playa (Palma de Mallorca)
Located close to Playa de Palma, Hotel HSM Golden Playa provides a poolside bar, a terrace, and an arcade/game room. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Partial Sea View

A hotel room with a bed, a desk with a TV, a chair, and a balcony with a view of the sea.

Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Balcony, Partial Sea View

A white hanging chair with a view of the beach and ocean.

Premium Suite, 1 Bedroom, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room, Terrace, Sea View

A hotel room with a large bed, a desk, and a balcony with a view of the sea.

Premium Double Room, Terrace, Sea View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony, Sea View

A hotel room with a large bed, a desk with a TV, and a view of the ocean through a sliding door.

Suite, 1 Bedroom, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony, Sea View

A modern hotel room with a sofa, a dining table with fruit and glasses, a bed with a view of the ocean, and a TV.

Junior Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Partial Sea View

A hotel room with a bed, a desk with a TV, a chair, and a balcony with a view of the sea.

Double Room Single Use, Balcony, Partial Sea View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Located in Palma de Mallorca, Hotel HSM Golden Playa is near the beach. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Palma and El Arenal Beach. Aqualand El Arenal and Circuito Mallorca are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Palma de Mallorca travel guide
Map
Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears, 7610

What's nearby

  • A beach with people walking, palm trees, and buildings in the background.
    Playa de Palma
    2 min walk - 0.1 miles
  • An aquarium with a blue pool, white structures, and a sign reading "Pola Aquarium".
    Palma Aquarium
    5 min walk - 0.3 miles
  • Platja de Can Pastilla
    19 min walk - 1.0 mile
  • San Antonio de la Playa Marina
    5 min drive - 1.5 miles
  • Cala Estancia
    5 min drive - 1.5 miles

Getting around

  • Marratxi Poligon Station
    11 min drive
  • Son Costa-Son Fortesa Station
    13 min drive
  • Palma de Mallorca Airport (PMI)
    9 min drive

Restaurants

  • Balneario B12
    3 min walk
  • Bon Vent Café & Bar
    10 min walk
  • Balneario B10
    9 min walk
  • HM Tropical Rooftop Lounge
    1 min walk
  • Mama Muú
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1965
  • Mediterranean architecture
  • Non-plastic drinking straws available
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property

Frequently asked questions

Does Hotel HSM Golden Playa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel HSM Golden Playa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel HSM Golden Playa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel HSM Golden Playa?

Check-out is at noon.

Where is Hotel HSM Golden Playa located?

Situated in Palma de Mallorca, this beach hotel is within 1 mi (2 km) of Playa de Palma, Platja de Can Pastilla, and Platja d'Or. San Antonio de la Playa Marina and Cala Estancia are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel HSM Golden Playa Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 156 out of 265 reviews
Rating 8 - Good. 85 out of 265 reviews
Rating 6 - Okay. 16 out of 265 reviews
Rating 4 - Poor. 5 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, helpful staff, good food, we really enjoyed our stay
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff and restaurant staff were amazing and very helpful.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms, helpful staff, and plus for bike parking on the basement. Very nice hotel if you are going for an active vacation cycling.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location, who return
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel, in a great position near the beach
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel room very nice and clean, breakfast was very complete and the hotel staff is very kind and friendly , walking distance to many restaurants and shops
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with a wonderful pool and sea view. Also the staff at the front desk and main dining lounge were caring and extremely helpful. The buffets were amazing with high quality products. Unfortunately it does not provide reserved parking and secure parking and we have to park on the main street. In my case marks we made on my rental car and upon returning car I was charged for damages. Also outside the main building, smoking is onmipresent around the pool and on balconies. It is really hard to fully enjoy the wonderful surroundings. A designated smoking area should be provided away from the common grounds. It is an international standard in most continents.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good experience with the staff and and the property is right on the beach, very close to bust stop.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay.

Lovely hotel and great staff, nothing was too much for them. The rooms are cleaned daily and are spotless. Buffet breakfast was varied and good quality.
Stayed 7 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Staff & service
Good location, but not the 4-star experience I expected The location is undoubtedly the hotel's strongest point: directly opposite the beach. The room itself was correct, and the restaurant staff were genuinely kind and welcoming. These were the aspects of my stay that I appreciated most. However, several issues significantly affected my overall experience. The most persistent one was a strong sewer/drainage smell, both in my room and, at times, in the corridor (that why i put 2 stars for the room). I regularly had to ventilate the room or keep the air conditioning on to reduce it, but the smell would return. This is not something I would expect to experience throughout a stay in a 4-star hotel. In addition, renovation work was carried out in the corridor in a morning without any prior information to guests, resulting in considerable noise. The buffet was overall ok, but the food was often extremely salty and some items excessively sweet. Finally, I had a particularly unpleasant experience with the taxi arranged through the hotel for my 5:30 a.m. airport transfer. The driver was unnecessarily aggressive, repeatedly insisted that I was late despite the agreed pick-up time, and refused to properly explain the difference between the amount displayed on the meter and the final fare. I understand that the taxi company is an external provider and that the hotel does not set its fares. My concern is therefore not simply the fare itself, but the way the situation was handled.
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Great family hotel - hotel had been refurbished so everything was in great condition. Only issue was fitness room was very basic and buffet after 10 days became a little reparative (although food was great)
Stayed 10 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Location very good.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in May 2025. Weather was great, hotel was very welcoming as were the staff. Food options were amongst the best you will ever find from a buffet breakfast or dinner. Genuinely couldn’t fault the service or the premises. Will happily stay again.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with lovely view of the sea. Staff is very friendly and helpful. Breakfast buffet with a big choice of various food and drinks. Would highly recommend the hotel.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.
Stayed 11 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing Breakfast and Dinner buffet are fantastic with variety of choices Staff are absolutely wonderful and helpful We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us We had a wonderful stay, i highly recommend this hotel
Stayed 9 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Couldn't fault. Would return. Close to all amenities. Easy to get into Palma. Close to airport. Just what we wanted.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay here and the hotel is literally on the beach which we wanted! Very close to the airport but no noise from the plane! The staff was brilling including the staff from bar (Aliz, Claudia, Alex) and the ladies from cleaning Valentina and Marga thank you so much! Breakfast had a lot of choice and same for dinner and restaurant personnel super friendly! Our 1 year old baby and us had a great time!
Stayed 8 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was amazing But the beds and pillows were terrible lol You can hear everything through the walls which made it hard to sleep The beds slide all over so the people above were constantly making loud noise They also do not provide conditioner lotion ect And you need to ask for an iron
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel with amazing beachfront

Amazing beachfront location! Great swimming pool, with affordable decent drinks served. Very clean, cleaning crew made sure all is neat and sand free :) breakfast OK, coffee could be worked on but still OK. Dinners - great, plenty of choice, something different each night. Drinks for dinner are not free but still very affordable. Amazing chefs on the grill! We had small issue with bathroom equipment, hair dryer is poor quality and tends to pull hair in, not big issue on summer holidays, but could be improved. In general, great stay for family summer trip.
Hotel room - setup for 3
Breakfast
Pool drinks
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

We’ve just returned from a fabulous stay at HSM Golden Playa. Fantastic location opposite the beach and very easy to get into Palma on the bus which stops outside the hotel and runs every 15 mins. Just two euros each way but make sure you have the right change! Staff at HSM are all incredibly efficient and the daily maid service superb. Our junior suite overlooked the the beach and the views were amazing. Everywhere is spotlessly clean - foyer, dining room and pool area - and the bar staff are particularly friendly. We look forward to a return visit…
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We stayed for five nights in March and overall liked the hotel very much. The location is nice just by the beautiful sea and only 10 minutes with taxi to the city (during off season). Highlight of our room was definitely the terrace facing the sea, we enjoyed the beautiful view every morning and night. Otherwise the room is a basic hotel room, had all the necessities for holiday but nothing fancy. The staff was friendly and nice, and we liked the food also. The pool and spa areas are quite small, but we were basically the only ones there so it was great for us. However, I can imagine that the experience would not be as nice during the busiest season when the hotel is crowded. Overall, I would recommend the hotel.
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a lovely time at HSM, the staff made the experience almost a perfect holiday. They were extremely accommodating to us and with our 10 month old, always welcoming, chatty and full of energy. Ines, Heidy and Antonia at the restaurant were always chatty and helpful, especially with our daughter. Sumit on reception was very helpful, even when we had a small issue with our room, he sorted it before we knew it but also always saying hello and being helpful. The staff make the hotel what it is! We would only say that the restaurant could have more food choices but otherwise, no issues at all. Rooms were clean and areas of the hotel were, swimming pool area was nice and clean. Perfect location, on the beach and close to amenities as well as a short 10/15 min journey to Palma city (by taxi).
Stayed 4 nights in Aug 2024