expedia

Photo gallery

Featured Image
2 outdoor pools, cabanas (surcharge), sun loungers
Balcony
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Guest reviews

4.6 out of 5 Wonderful
1,000 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

Explore the area

Popular LocationRimrock Shopping Center8 min drive
Popular LocationSunnylands Center and Gardens8 min drive
Popular LocationRancho Las Palmas Country Club11 min drive
AirportPalm Springs, CA (PSP-Palm Springs Intl.)15 min drive

Book online or call:

1-800-675-4318

Rooms are unavailable for your trip dates on AARP Travel Center. Try new dates to check availability.

Change Search

About this area

Rancho Mirage

Located in Rancho Mirage, The Ritz-Carlton, Rancho Mirage is near the airport. The area's natural beauty can be seen at San Jacinto Mountains and Indian Canyon, while Living Desert Zoo and Gardens and Palm Springs Aerial Tramway are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Indian Wells Tennis Garden. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
View in a map
Popular Location

What's nearby

  • Rimrock Shopping Center - 8 min drive
  • Sunnylands Center and Gardens - 8 min drive
  • Rancho Las Palmas Country Club - 11 min drive
  • Agua Caliente Casino - 12 min drive
  • Indian Canyon - 24 min drive

Getting around

  • Palm Springs Station - 27 min drive
  • AirportLos Angeles - Ontario Intl. Airport (ONT) - 85 min drive

Restaurants

  • State Fare – Pool-view restaurant with a bar offering American cuisine. Serves lunch and dinner daily.
  • Air Pool Bar – Poolside cocktail bar offering Asian cuisine. Serves lunch and light fare daily.
  • The Edge Steakhouse – Restaurant with a bar offering American cuisine. Serves dinner daily.

About this property

The Ritz-Carlton, Rancho Mirage

This smoke-free resort features 2 restaurants, 2 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 244 rooms boast deep soaking tubs and offer free WiFi and furnished balconies or patios. Free wired Internet and pillowtop beds are standard, as are LCD TVs with digital channels.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 32 per night
  • Electric car charging station

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 15 meeting rooms
  • Conference space (16000 square feet)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 250.00 per stay
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 32 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa
4.6
Wonderful
5 - Excellent
742
4 - Good
159
3 - Okay
55
2 - Poor
30
1 - Terrible
10

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The service at the hotel was top notch but we were disappointed that the main restaurant “The Edge” was closed as were the spa and workout facilities. Plus the pool decks were often dirty with old drink cups and food remnants.
Stayed 4 nights in Sep 2020

2/5 Poor

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
So Ive always thought of The Ritz Carlton as a high end top notch resort..... well i guess times have changed you are paying high end resort fees but getting 3 star at best...I love the high desert area and visit 8 to 10 times a year and have gone to some amazing places and some not so amazing. but always kinda knew what to expect, but this trip to the Ritz has thrown a wrench in it for me. rooms are average ,amenities are sub par, the property although in a great location just feels like it was a courtyard hotel and they placed a Ritz Carlton sign on it drinks at the pool are premix and you can taste it. I do have to say that the staff that helped me were very helpful and courteous. The in room dining was very good no complaints there. Family pool, no entertainment for kids other than the obvious pool, I mean sell some inflatables , trust me well bye them.....not enough umbrellas for the guest, i mean it was 120 degrees, no joke. i had to get upset at a employee at the pool and vent to him, which was obviously not his fault and i told him me being upset was not at him, he ran around till he finally got me a umbrella and which i tipped him, that he greatly deserved. Restaurant was fully committed so then what ?? luckily as I said room service was really good . in the end I guess times have changed and so has the Ritz, it no longer has the prestige i once remember. also so you understand my frustration 2 days cost me $2500
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and neat. It is located in an exclusive area; hence, nice and quiet. Rceptionist and concierge staff were all very polite. Wish I could have stayed longer to enjoy this hotel.
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
My wife and I have been coming here for years. Why? Because of the service and the Edge restaurant. (We were engaged there) But neither was there this trip. If it wasn’t for Joe, it would have been a :(. There are some businesses that shouldn’t open with limited staff and options during Covid and this is one of them. I WANT to blow money there and I can only get room service and evening then it took over an hour. The real disappointing experience is not getting ANYONE on the phone. I expect that at a motel 6 but not the Ritz. The staff tried desperately to keep with their training and standards but they were clearly overloaded for the few guests they had. Waited 45 min for a drink at the pool. Geez Food was good and as I said staff really tried but if it wasn’t for the memories I don’t think we would come back for the 1k I dropped in 2 days. I hope this is not due to Marriot influence. I will chalk this up to Covid and trying to open too early with not enough staff. If in the future we go again (and we will) and this remains the same we will have to find a new mini break property that values service. The Ritz stands for something, don’t let that fade away folks. Thx
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love this beautiful property. We come every year to meet friends. Comfy rooms, beautiful grounds, great service. The gift shop is amazing.
Stayed 3 nights in Feb 2020