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Overview of Hilton Palm Springs Resort

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Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
42-inch LCD TV with cable/satellite channels, pay movies

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Pool
  • Free WiFi
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationAgua Caliente Cultural Museum7 min walk
    Popular LocationPalm Springs Convention Center12 min walk
    Popular LocationElvis Honeymoon Hideaway4 min drive
    AirportPalm Springs, CA (PSP-Palm Springs Intl.)7 min drive

Book online or call:

1-800-675-4318

Rooms are unavailable for your trip dates on AARP Travel Center. Try new dates to check availability.

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About this area

Palm Springs

Located in Palm Springs, Hilton Palm Springs Resort is in the city center and near the airport. The area's natural beauty can be seen at San Jacinto Mountains and Indian Canyon, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Palm Springs Aerial Tramway and Children's Discovery Museum of the Desert are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Popular Location

What's nearby

  • Agua Caliente Cultural Museum - 7 min walk
  • Palm Springs Convention Center - 12 min walk
  • Elvis Honeymoon Hideaway - 4 min drive
  • Moorten Botanical Garden and Cactarium - 6 min drive
  • Tahquitz Canyon - 7 min drive

Getting around

  • Palm Springs Station - 10 min drive
  • AirportPalm Springs Intl. Airport (PSP) - 7 min drive

About this property

Hilton Palm Springs Resort

A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 257 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Other amenities available to guests include free WiFi, balconies, and wired Internet.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Fri, Oct 09 - Sun, Nov 01 (dates are subject to change):
Swimming pool
Spa tub
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 14.95)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 18 per night
  • Valet parking: USD 25 per night
  • Free roundtrip airport shuttle from 6:00 AM - midnight
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: USD 12.00-20.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Cribs/infant beds available
  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Rollaway beds available

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds available
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway beds available

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 9 2020 to November 1 2020 (dates subject to change):
  • Dining venue(s)
  • Spa tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from March 14 to June 30:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Meeting facilities
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 100 per stay
2 per room (up to 75 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 25 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per pet, per stay
  • In-room microwave fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
4.2
Very Good
5 - Excellent
460
4 - Good
320
3 - Okay
100
2 - Poor
53
1 - Terrible
28

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
The property was great. The only issue was that the shower did not drain and backed up severely.
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean with a private balcony, quiet, and the pool was nice . Wish there was a microwave in the room, but that was just a minor thing.
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with family and small children, Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
This is like a cheapest Motel. Rooms are very old, bathroom doesn’t have door, actually it has a sliding, vey old wood door that stuck between 2 walls and you have to knee down and stick your finger Andre the door and pull out. The room was dusty and not clean. Luckily I took with me Clorox wipes and I cleaned absolutely everything starting with their bathtub. It was gray color and when I rub it, I saw the dirt is coming and their white phone in the room, that you could see the dark and dirty hands print on it, I rub and clean everything. It took almost an hour to clean that disgusting room. And later we went to have a lunch in downtown when we came back, we hung out by the pool I I wanted to order a drink, the guy told me that I have to order a food to be able to get an alcohol, even though we were a full, we order a food with it again. Then he came back and asked me if I want anything else I says no and he gave me the check to pay my balance. After a 10 minutes, I decided to get a second beer, he came Back and said I have to order a food again with it, and it doesn’t matter that I order a food 10 minutes ago and they didn’t bring it. Overall, I had a very bad experience with that hotel and staff. I’m not recommending to stay there.
Stayed 1 night in Sep 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Hotel was having cockroaches. Not a hygienic place to live. Poor staff can’t give me any help or refund.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Loved that you could swim all day. Receptionist was not very friendly.
Stayed 1 night in Sep 2020