Ratings based on 296 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Old, dirty, nasty moldy smoking smell in room with windows that did not open. Stuffy and smelly
by A verified traveler
Posted Mar 16, 2024 on Expedia
The first noticeable deterrent was the odor when walking into the foyer of the dormitory room type set up. It immediately reminded me of an old musty gym or very dirty old bar. The stench of themust & old smoke was very evident. Upon entering the room, we noticed exposed wires in some of the electrical outlets with missing covers. The two very low quality night stand lamps did not work (or if yhe did, we never figured out how to turn them on). In the bathroom, the tile around the vanity had gaps around it exposing the floor below it and was filfthy IN the crevice. As we were assigned the closest room to the street, it was very noisy as well. We did not stay, leaving less than 5 hours after checking in. Would not recommend.
by A verified traveler
Posted Feb 4, 2024 on Expedia
by A verified traveler from Sparks
Posted Oct 11, 2023 on Expedia
We did like the location, cleanliness of the linens, and the beds were comfortable although squished into a small room, but all in all an acceptable spot. We didn't like the clogged drain in the shower, my husband pulled a wad of hair out so it would drain, yuck. We also didn't like there was no option for late check out, we had to leave at precisely 11am. They called our room at 10:50 and showed up at the door at 11:05am as we were finishing packing up. So when they say 11am check out, they really mean it.
by A verified traveler
Cold showers
Posted Oct 11, 2023 on HotelsNo hot water the first 2 days, the room wasn’t serviced each day. Had to get fresh towels on our own.
by A verified traveler
Posted Aug 14, 2023 on Expedia
very dirty, bedding damaged and dirty, floor had lots of grime and paint stains. Window were unlocked upon arrival.
by A verified traveler from Los Angeles
Posted Aug 14, 2023 on Expedia
by A verified traveler
Posted Aug 9, 2023 on Expedia
by A verified traveler
Posted Aug 6, 2023 on Hotels
by A verified traveler
Posted Jun 17, 2023 on Expedia
Good