Palm-Mar Vacations

The hotel is spectacular from the moment you arrive. You will feel like you are privileged to be there as every small detail is taken care of between the food, the staff, and the facilities. Nothing is less than five star throughout.

This is the best hotel I have ever stayed in – and I have travelled a fair bit. The decor in the public spaces and in the room itself was exquisite. The staff were always smiling and helpful. The breakfast buffet was phenomenal in terms of quality and the range of choice. The gardens are magnificent and well tended. Look for the black swans! The spa was amazing. Our package allowed us free use of the spa. If we wanted a specific treatment we paid for it. The spa included two outdoor pools, one with jets, a jacuzzi in a grotto, and indoors there was a thermal treatment circuit available without charge which included three steam rooms, a sauna, an ice room, a jacuzzi, a very warm swimming pool, and a room with water beds. We tried two of the three hotel restaurants and especially liked The Oriental. We liked the aviary beside the breakfast area and it seemed well tended. There was live music in the large bar off the lobby every night. It was always at least OK but one night there were two tenors singing songs from opera and pop music and they were absolutely outstanding. There was a free shuttle bus down into the town of Puerto de la Cruz which we made use of several times. The location, near the La Orotava Botanical Garden, is nice and there are several restaurants and cafes within a few minutes' walk. It's easy to get the bus from near the hotel if you want to make a trip to La Orotava (which I recommend) or Santa Cruz, the main town of Tenerife. Altogether fabulous!