Ratings based on 1,006 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
This place is full of druggies , dirty , roaches , rusty and broken furniture . Worse place I have ever stayed at and if it wasn’t so late I would have left but stayed till the morning then left . Never again . I couldn’t even shower it was so dirty . Had a roach by my bed I had to kill . Do not stay here !!!
Comment from Hotel Management
Mar 28, 2024 by General Manager , Hotel Management
"We appreciate you reaching out to notify us of your recent experience at our property. We're very sorry to hear of the unfortunate issues you encountered with pests in your room and for any inconvenience and discomfort this may have caused. While we do treat our property on a regular basis, we will share these concerns with our service provider to ensure this problem is resolved. Please accept our apologies.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by General Manager , Hotel Management
"Thank you for letting us know about your stay with us. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly
by A verified traveler
Posted Mar 26, 2024 on Expedia
Only thing I would say about the property is update the amenities. And put a fan in the bathroom for ventilation. Add a few more cable options. I feel like I spent a lot of money on this room for an outdated experience with my stay. Other then that. It was cool.
Comment from Hotel Management
Mar 28, 2024 by General Manager , Hotel Management
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
by A verified traveler
Posted Mar 26, 2024 on Expedia
I was not there for 2 nights and they wont give deposit back. Who did they let in my room
Comment from Hotel Management
Mar 28, 2024 by General Manager , Hotel Management
"Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking
by A verified traveler
Posted Mar 24, 2024 on Expedia
Clean rooms, friendly staff, very affordable.
Comment from Hotel Management
Mar 25, 2024 by General Manager , Hotel Management
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
by A verified traveler from Riverview
Posted Mar 23, 2024 on Expedia
Nice looking property
Comment from Hotel Management
Mar 25, 2024 by General Manager , Hotel Management
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
by A verified traveler
Posted Mar 22, 2024 on Expedia
It was the worst hotel I have ever stayed at. It wasn't dirty....it was filthy
Comment from Hotel Management
Mar 25, 2024 by General Manager , Hotel Management
Thank you for sharing your experience with us, it saddens us that we were rated 1 star. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking
by A verified traveler
Posted Mar 22, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by General Manager , Hotel Management
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
by A verified traveler
Posted Mar 21, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by General Manager , Hotel Management
Thank you for sharing your experience with us, it saddens us that we were rated 1 stars. Please accept our apologies for not meeting your expectations. During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking
by A verified traveler
Posted Mar 20, 2024 on Expedia
Everything was good.
Comment from Hotel Management
Mar 21, 2024 by General Manager , Hotel Management
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon