Travelers find genuine hospitality at EXCLUSIVA PALACE HOTEL, where a full breakfast provides energy for the day ahead. The 24-hour front desk ensures assistance is always available, while WiFi in public areas keeps everyone connected when needed.
Free full breakfast available daily 7:00 AM to 9:00 AM
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Accessibility
No elevator
Room amenities
Bathroom
Partially-open bathroom
More
Laptop workspace
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from February 7 2026 to February 28 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
EXCLUSIVA PALACE HOTEL Hotel
EXCLUSIVA PALACE HOTEL Palestina
EXCLUSIVA PALACE HOTEL Hotel Palestina
Frequently asked questions
Is EXCLUSIVA PALACE HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking?
EXCLUSIVA PALACE HOTEL doesn't offer parking.
What time is check-in at EXCLUSIVA PALACE HOTEL?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at EXCLUSIVA PALACE HOTEL?
Check-out is at noon.
Where is EXCLUSIVA PALACE HOTEL located?
Situated in Palestina, this hotel is 32.2 mi (51.9 km) from São José do Rio Preto Municipal Zoo.
Have a question?
BetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
EXCLUSIVA PALACE HOTEL Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
6.0
Amenities
7.6
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 7 reviews
8 - Good
3
Rating 6 - Okay. 3 out of 7 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
Reviews
8/10 Good
Edson
Sep 3, 2025
Liked: Cleanliness, staff & service, room comfort
simples mas aceitavel.
Nao posso falar que é ruim, foi boa minha estadia, pode melhorar algumas coisas, exemplo o cafe da manhã, fui 8:30 ja nao tinha frios, iogurte, alguem tem que olhar se esta tudo em ordem, mas parece que tem poucos funcionarios, mas deu certo.
Hotel com escada ingreme para acessar os quartos, sem elevador. Quarto estava com cheiro de umidade forte. Não havia tampa na privada. A cama de casal estava com lencol de solteiro. Não há barras de segurança ou piso de borracha no banheiro para a segurança dos mais necessitados.Nao havia adoçante no café da manhã. Ficaram surpreso com a reserva via hotels.com e me exigiram comprovante do pagamento para além do que ja constava no voucher da reserva.
Tiago
Stayed 1 night in Feb 2025
6/10 Okay
MARCELO RENATO
May 16, 2022
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Banheiro sem vidro
Minha única reclamação foi que o banheiro o vitro estava sem o vidro.