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San Paolo Palace Hotel

Property class: 4

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Photo gallery for San Paolo Palace Hotel

A table with pastries, a teapot, and a cup, with a scenic view through large windows. - San Paolo Palace Hotel (Palermo)
A hotel with a large sign reading "SAN PAOLO PALACE" and a well-lit entrance area with potted plants. - San Paolo Palace Hotel (Palermo)
A spacious lobby with a chandelier, white sofas, and a reception desk. - San Paolo Palace Hotel (Palermo)
A clear blue pool with white lounge chairs and a railing. - San Paolo Palace Hotel (Palermo)
A staircase with a chandelier, a sign for San Paolo Palace Hotel Centro Congressi, and a view of greenery outside. - San Paolo Palace Hotel (Palermo)
Consider a stay at San Paolo Palace Hotel and take advantage of free full breakfast, a rooftop terrace, and a garden. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

A hotel room with a bed, a dining table with breakfast, a chair, a desk, and a view of the ocean through a window.

Standard Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

A hotel room with a bed, a dining table with breakfast, a chair, a desk, and a view of the ocean through a window.

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

A hotel room with a bed, a dining table with breakfast, a chair, a desk, and a view of the ocean through a window.

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

APARTMENT STANDARD

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

HOUSE RUN OF HOUSE

  • Sleeps 8

About the neighborhood

Located in Settecannoli, a neighborhood in Palermo, San Paolo Palace Hotel is in the suburbs and on the waterfront. Teatro Massimo and Palermo Cathedral are notable landmarks, and if an activity is on the agenda, check out Palermo Harbour. Looking to enjoy an event or a game while in town? See what's happening at Renzo Barbera Stadium or Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall. Visit our Palermo travel guide
Map
Via Messina Marine, 91, Palermo, PA, 90123

What's nearby

  • A coastal cityscape with a historic building, palm trees, and a clear blue sky.
    Foro Italico
    13 min walk - 0.7 miles
  • A coastal cityscape with mountains in the background.
    Palermo Harbour
    20 min walk - 1.1 miles
  • A narrow street flanked by multi-story buildings with balconies, satellite dishes, and potted plants.
    Via Vittorio Emanuele
    2 min drive - 1.0 mile
  • A scooter parked on a street with a monument in the background and buildings around.
    Via Roma
    3 min drive - 1.0 mile
  • Via Lincoln
    12 min walk - 0.7 miles

Getting around

  • Palermo Central Station
    6 min drive
  • Imperatore Federico Station
    6 min drive
  • Punta Raisi Airport (PMO)
    46 min drive

Restaurants

  • Graziano al mare
    11 min walk
  • Molo Sant’erasmo
    9 min walk
  • Stand Florio
    2 min walk
  • Bar Atheneum
    18 min walk
  • Bar Vabres
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ANTARES

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053A1K9RZGD3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does San Paolo Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is San Paolo Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at San Paolo Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at San Paolo Palace Hotel?

Check-out is at 11 AM.

Where is San Paolo Palace Hotel located?

Located in Settecannoli, this hotel is within a 10-minute walk of Church of San Giovanni dei Lebbrosi and Villa Giulia. Via Lincoln and Foro Italico are also within 15 minutes. Palermo Central Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

San Paolo Palace Hotel Reviews

7.4

Good

7.6

Cleanliness

5.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 179 out of 787 reviews
Rating 8 - Good. 300 out of 787 reviews
Rating 6 - Okay. 185 out of 787 reviews
Rating 4 - Poor. 75 out of 787 reviews
Rating 2 - Terrible. 48 out of 787 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for traveling to small towns outside of Palermo and for Palermo itself.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, quiet location, friendly staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location !
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The first room we were given there was no working AC. It took contacting the front desk 3 times for them to finally tell us that it was broken in the room and they couldn't fix it. They then offered us a different room that was not on the renovated portion of the hotel. So we move rooms and this room was only slightly better. The AC was at least somewhat functional, but not nearly as functional as the ones in the working renovated rooms. There were plastered up holes on the walls and mold in the shower. The next day the only light went completely out in the bathroom and it took going to the front desk another three times to get that fixed. The breakfast was decent and there is sufficient parking, but could not in good conscience recommend this hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good amenities and great parking. The staff were very nice and helpful
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beach nearby was good. The hotel pool was closed yet this was used as an attraction to get you to book this hotel
Stayed 7 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel facilities (pool) was not open until June .. but the staff were very nice and helpful .. the restaurant service and food was also good.
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

I would not go back!

Pros: Great view from the 14th floor Manageable walk into the city Nice restaurants in walking distance Breakfast was okay Staff was friendly and helpful Cons: Toilet flush broke, after we arrived (was quickly fixed) Air con leaked from the ceiling all over my suitcase on the first night (was quickly fixed) Restaurant on 14th floor was pricy and basic Swimming pool only open at certain times, and you need to buy a 2 euro swimming cap to enter the pool Neighbourhood is pretty neglected and busy
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Receptionist was welcoming, very friendly and helpful. Nice room with great seaview although we officially had cityview. Breakfast is complete with good choices. Free parking on the premises. The hotel is situated at a very busy road but while inside you don’t hear the noise. You need to take a public bus or taxi to get to the city center. Walking is not really an option. I would certainly recommend this hotel for a short stay.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around the hotel is dirty. The hotel staff were very friendly. I spent 7 days in this hotel. Everyday there where 2 -4 buses full of school children around 6 pm. It was an absolute ZOO. Kids wouldn't let me off the elevator. Bottom line, teachers couldn't control the mobs of children coming into and out of this hotel. Get a hotel in a cleaner part of Palermo.
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a quiet room on the 9th floor with a great view of the ocean. Rooms could use some updating to meet the 4 stars the hotel claims itself to be but it was comfortable for our needs and the bathroom was decent. Their continental breakfast was a highlight and had a variety of pastries, savory buns, some hot items like scrambled eggs and bacon, and a good selection of grains, fruits and drinks. The dining room was located on the top floor with a panoramic view of Palermo. There’s a rooftop swimming pool but wasn’t open in March. Location may not be ideal for travelers on foot but there’s free parking for the car inclined. I would definitely stay here again.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel looks and feels dated, and overall feels like false advertising. The rooms are a bit run-down and you get the bare minimum. Noise cancellation is non existent. Cleanliness is however in order and housekeeping are nice. They have plenty of groups and schools stay at the hotel - and the noise control is poorly managed. The whole purpose of a hotel (sleeping there) is ruined when you're not able to sleep before 2 AM - and then get woken up again at 7AM. Reception was not helpful any of the times we reached out. Location is not too bad, but half an hour from the center. Don't bother with the breakfast, not a lot of options besides patisserie and the coffee is subpar.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Room comfort

Ok hotel, remember no swimming without swimminghat

AT FIRST THIS HOTEL NEEDS TO USE SWIMMINGHAT ON THE POOL!!! AND THEY ASK 2€ FROM THE HAT!! U CANNOT SWIM IN THE HOTELPOOL WITHOUT IT!!! And there is no allowed to take any drinks or food in poolarea. We was 2 nights in this place. Beds was very soft and pillow very small and hard. Staff was friendly in reception and knew how to speak english. That was nice. Poolboy needs still learn customersercive habits and english. Breakfast was mostly sweats, and salty ones was all empty when we went there, we didnt get any. Only bread and eggs. Was nice that in the evening is allowed to go on rooftop terass. There was beautiful views. Sadly this hotel was little far and all taxi and Uber cost 15-25€/way to go centrum. So this lift the travel budjet. Also there is no offer ex. Airport taxi.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The building is modern and well maintained. Our room was large, clean and the air con nice and quiet. Best asset is it has a outside pool, which are rare in Central Palermo. The downside was the pool was on the roof with no shade and no umbrellas. Unless you like being roasted alive, you can only use the pool area early or late in the day. You are also required to buy a swimming cap to go in the pool. A taxi from the centre of town to the hotel cost us €25 but there are buses to the railway station from the street outside.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel needs updates
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and there was one lady on reception who was really lovely and helpful. The lady with short hair. The breakfast was the same everyday and was alot of bread/pastry. The signal isn’t great and they moved our room once we notified them of this problem. Is about 40 minute walk into the city centre.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & very much enjoyed my stay. The room was clean and cleaned everyday, plenty of toiletries available. The breakfast (included) was great and had lots of options as well as being very tasty. There is a small gym which does the job and definitely better than most hotel gyms. Free car park with plenty of space which was ideal. Great views and lots of space to sit outside or in the lobby. The staff were all so kind, friendly and helpful. Overall, was a great hotel and would highly recommend.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet great breakfast
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast. Close to trainstation
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware and Avoid — Unsafe Area, Misleading Listings, Zero Accountability I feel compelled to share our experience because no traveler should ever go through what we did at the San Paolo Palace Hotel in Palermo. What you see online is not what you get in reality — not even close. From the moment we arrived, the shock was immediate. The hotel is located in a very low‑income, industrial zone, surrounded by dark, dirty streets with almost no lighting. At night, the area becomes genuinely unsafe. Homeless individuals sleep around and directly in front of the hotel entrance, and walking anywhere felt dangerous. We never expected to feel trapped on a hotel property, but that’s exactly how it felt. We had booked 10 nights, but after enduring 5 nights of this environment, we made the difficult decision to leave early. Our safety simply wasn’t worth the risk. Unfortunately, the nightmare didn’t end there. When we requested a refund for the unused 5 nights, the hotel director refused outright. Because we booked through Expedia, the refund requires the hotel’s authorization — and they denied it without hesitation. I spoke directly with staff and the director onsite, and the response was cold, dismissive, and unhelpful. To make matters worse, this hotel is owned by the ANBSC group — the Italian government agency responsible for managing properties seized from organized crime. You would expect a public institution to uphold transparency, accountability, and basic respect for travelers
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto was really helpful, made our stay memorable
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with Parking close to centre of Palermo Fantastic view from the 14th floor Good food
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Easy to reach from train station
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Apr 2024