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Cristal Hotel Palermo

4.0 star property
Guests can experience the authentic flavors of Sicily at the hotel's restaurant before relaxing on a sun-drenched terrace with views of Palermo

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Photo gallery for Cristal Hotel Palermo

Terrace/patio - Cristal Hotel Palermo (Palermo)
A spacious lobby with a modern design, featuring a large potted plant, seating area, and a view of the cityscape through the glass wall. - Cristal Hotel Palermo (Palermo)
Front of property - Cristal Hotel Palermo (Palermo)
A spacious lobby with a high ceiling, a turnstile entrance, and a seating area with a potted plant. - Cristal Hotel Palermo (Palermo)
Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing - Cristal Hotel Palermo (Palermo)
Located in central Palermo, Ibis Styles Palermo Cristal offers dry cleaning, a business center, local Sicilian cuisine, and a sunny terrace. Rooms have WiFi, and guests can rent bikes or store luggage securely.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Minibar, in-room safe, blackout drapes, soundproofing

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Single Use

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, soundproofing

Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, blackout drapes, soundproofing

Junior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Single Room, Courtyard View

Minibar, in-room safe, blackout drapes, soundproofing

Superior Single Room, Courtyard View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double or Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Quadruple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Politeama neighborhood, Cristal Hotel Palermo is connected to a shopping center. Politeama Garibaldi Theater and Teatro Massimo are notable landmarks, and the area's natural beauty can be seen at Mondello Beach. Looking to enjoy an event or a game while in town? See what's happening at Renzo Barbera Stadium or Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Palermo travel guide
Map
Via Roma 477 A, Palermo, PA, 90139

What's nearby

  • A scooter parked on a street with a monument in the background and buildings around.
    Via Roma
    1 min walk - 0.0 miles
  • A coastal cityscape with mountains in the background.
    Palermo Harbour
    3 min walk - 0.2 miles
  • A historic building with a large arched entrance, a statue in front, and a palm tree nearby.
    Politeama Garibaldi Theater
    5 min walk - 0.3 miles
  • A grand historic building with a dome and columns, a flag, and a paved square.
    Teatro Massimo
    5 min walk - 0.3 miles
  • Piazza Ruggero Settimo
    5 min walk - 0.3 miles

Getting around

  • Palermo Central Station
    8 min drive
  • Giachery Station
    19 min walk
  • Punta Raisi Airport (PMO)
    35 min drive

Restaurants

  • Antico Caffè Spinnato
    3 min walk
  • Tondo
    1 min walk
  • Oste E Pizza
    2 min walk
  • Antica Carnezzeria Conca D'Oro
    3 min walk
  • Osteria Fratelli Lo Bianco
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 18 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT082053A18KV2MVCE

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Cristal Hotel Palermo pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Cristal Hotel Palermo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Cristal Hotel Palermo?

Check-out is at noon.

Does Cristal Hotel Palermo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40 per vehicle applies.

Where is Cristal Hotel Palermo located?

Located in Politeama, this hotel is within a 5-minute walk of Via Roma, Palermo Harbour, and Politeama Garibaldi Theater. Teatro Massimo and Quattro Canti are also within 15 minutes. Giachery Station is 19 minutes by foot and Fiera Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cristal Hotel Palermo Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 281 out of 833 reviews
Rating 8 - Good. 363 out of 833 reviews
Rating 6 - Okay. 128 out of 833 reviews
Rating 4 - Poor. 41 out of 833 reviews
Rating 2 - Terrible. 20 out of 833 reviews

Reviews

Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and courteous
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sara

The room was just as I’d hoped. Basic, clean and affordable. The location of the hotel is superb. Easy walking distance to the tourist sights, but equally accessible to the Palermo that the locals frequent. I would definitely stay there again on future visits to Palermo.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan Wasson

Liked: Cleanliness, property conditions & facilities
Very clean, excellent breakfast, nice, helpful staff.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great spot in town for us. Nice staff, clean and central.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and accommodating
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was really close to a pedestrian street with lots of food options.
Stayed 3 nights in May 2025
Verified review

8/10 Good

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded from the double room to the suite which was nice Rooms need updating Buffet breakfast had a lot of options Easy to get to by public transport
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Masae

Liked: Cleanliness, property conditions & facilities
The location was good and the breakfast was excellent. Housekeeping made the bed every day, but the towels weren’t replaced with new ones.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and bathroom
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Besik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants. The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference. I can’t wait to return and will definitely be recommending this hotel to my friends.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Roger

Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Stayed 6 nights in Mar 2024
Verified review

6/10 Okay

karina

Liked: Cleanliness, staff & service, amenities
we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is. Breakfast was amazing.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, basic, clean and good service. Catered for the typical City visit. Would advise to use hotel parking €15 or on the street(free). local paid parking is ripp off. €30 a day and very rude.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Leonard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very sparsely furnished. There is a general lack of storage. The elevators are quite small. Breakfast is one redeeming feature.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Hotel is located on a busy street. It is very noisy even late at night. However it is conveniently located within walking distance to politeama airport shuttle bus drop off. The room and bathroom look very tired and old. The water drainage in the shower and sink is slow.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Would I stay there again… yes. That being said, there were issues with the room door. It felt loose and there was no way to secure it from inside. The shower was ridiculously small. The entire bathroom could be enlarged easily without sacrificing any usable space in the room. The curtains fell off the track… they should be replaced. The highlight of our stay was the staff. They couldn’t have been more helpful and pleasant.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

akito

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Palermo 1week

The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. Italy is generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.
Stayed 6 nights in Aug 2023
Verified review

6/10 Okay

Philipp

For our vacation, it was ok
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

CAROLINE JOY

Disliked: Staff & service, amenities, property conditions & facilities
Noisy with work going on using hammer drills above our room when we complained they said well 1 day out of our 4 days had no work going on, when we asked for the managers details they wouldn’t give it to us. We ended up leaving early as it was so bad there.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities
Bargain hotel in a great location a short walk from the historic centre. Clean & comfortable spacious rooms, a nice bright lobby and helpful staff. Breakfast isn't great, but that's about the only knock. Great location for lots of nearby restaurants, so not a major issue.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Heydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, parking was easy to get to. Close to many historical sites and restaurants. The upgraded room with a roof top patio was great with view to the street. Property was quiet and the breakfast had many options.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful desk staff. Nice breakfasr buffet.
Stayed 1 night in Aug 2022