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NH Collection Palermo Palazzo Sitano

Property class: 4
Travelers can sip coffee with the morning paper or treat themselves to rejuvenating spa treatments and delicious meals at this harbor retreat

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Photo gallery for NH Collection Palermo Palazzo Sitano

A modern restaurant interior with high ceilings, arched windows, and a long dining area with tables and chairs. - NH Collection Palermo Palazzo Sitano (Palermo)
Creator video
A room with a round table, two chairs, a vase with flowers, a book, and a glass container with a lemon. - NH Collection Palermo Palazzo Sitano (Palermo)
A multi-story building with balconies, a central archway, and doors numbered 110, 112, 114, and 116. - NH Collection Palermo Palazzo Sitano (Palermo)
A reception desk with a modern design, featuring a dark wood finish and a geometric patterned wall behind it. There are three spherical pendant lights above the desk, and a potted plant is placed to the right. - NH Collection Palermo Palazzo Sitano (Palermo)
Hotel Palazzo Sitano offers a peaceful escape near Palermo Harbour. Guests can book invigorating massages and facials at the spa, start their day with breakfast on the rooftop terrace, or enjoy light fare from the restaurant for a complete relaxation experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Single Room, Balcony

A neatly arranged bedroom with a bed, bedside table, and a chair.

Superior Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, Balcony

A hotel room with a large bed, a small table with a chair, a window with a view of a balcony, and a TV mounted on the wall.

Superior Room, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, two armchairs, a small table with a vase, a desk with a bowl of fruit, and a TV mounted on the wall.

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite, Balcony

A modern hotel room with a round dining table, two grey armchairs, a small round table with a vase of flowers, and a large mirror on the wall.

Suite, Balcony

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, Balcony (Extra Large)

A hotel room with a large bed, a chair, a small table with a vase and book, and a window with sheer curtains.

Premium Room, Balcony (Extra Large)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room (Extra Large)

A modern hotel room with a flat-screen TV mounted on the wall, a small round table with a vase of flowers, two chairs, and a bed with patterned pillows.

Premium Room (Extra Large)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Balcony

A hotel room with a large bed, a chair, a small table with a vase and book, and a window with sheer curtains.

Premium Room, Balcony

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with a bed, a desk, two chairs, a lamp, and a framed picture on the wall.

Premium Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony

A modern living room with a flat-screen TV, a dining area with a chair and a table, a sofa, and a balcony with a railing.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)

A modern living room with a flat-screen TV, a dining area with a chair and a table, a sofa, and a balcony with a railing.

Junior Suite, Balcony (Extra Bed 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

DOUBLE SUPERIOR WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE PREMIUM KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Palermo Historical Center, a neighborhood in Palermo, NH Collection Palermo Palazzo Sitano is in a shopping district and near a boardwalk/promenade. Teatro Massimo and Palermo Cathedral are notable landmarks, and the area's natural beauty can be seen at Mondello Beach. Palermo Botanical Garden and Cantieri Culturali alla Zisa are also worth visiting. Visit our Palermo travel guide
Map
Via Vittorio Emanuele, 114, Palermo, PA, 90133

What's nearby

  • A coastal cityscape with mountains in the background.
    Palermo Harbour
    1 min walk - 0.1 miles
  • A narrow street flanked by multi-story buildings with balconies, satellite dishes, and potted plants.
    Via Vittorio Emanuele
    1 min walk - 0.1 miles
  • A scooter parked on a street with a monument in the background and buildings around.
    Via Roma
    3 min walk - 0.2 miles
  • A grand historic building with a dome and columns, a flag, and a paved square.
    Teatro Massimo
    10 min walk - 0.6 miles
  • Quattro Canti
    7 min walk - 0.4 miles

Getting around

  • Giachery Station
    5 min drive
  • Palermo Central Station
    12 min walk
  • Punta Raisi Airport (PMO)
    45 min drive

Restaurants

  • Buatta Cucina Popolana
    2 min walk
  • La Martorana
    2 min walk
  • Botteghe Colletti
    2 min walk
  • Pani Ca' Meusa - Portacarbone (dal 1943)
    3 min walk
  • Sardina PastaBar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (753 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-cm LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 19 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is NH Collection Palermo Palazzo Sitano pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

NH Collection Palermo Palazzo Sitano doesn't offer parking.

What time is check-in at NH Collection Palermo Palazzo Sitano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at NH Collection Palermo Palazzo Sitano?

Check-out is at noon.

Where is NH Collection Palermo Palazzo Sitano located?

Located in Palermo Historical Center, this hotel is steps from Via Vittorio Emanuele and Palermo Harbour. Teatro Massimo and Palermo Cathedral are also within 15 minutes. Giachery Station is 27 minutes by foot and Palermo Central Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Palermo Palazzo Sitano Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 392 out of 998 reviews
Rating 8 - Good. 403 out of 998 reviews
Rating 6 - Okay. 118 out of 998 reviews
Rating 4 - Poor. 49 out of 998 reviews
Rating 2 - Terrible. 36 out of 998 reviews

Reviews

Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at perfect location. If you have a car, a bit challenging to find because it looks like you are entering forbidden streets though you are not. Would have been helpful if hotel provided driving instructions. Rooms are modern, and service is wonderful. If visiting again, I’d surely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so helpful, beds were comfortable and room was calm and lovely. Best hotel I've stayed aT! Centrally located, beautiful, easy to walk everywhere and the breakfast is so good we never ate anywhere else. Seriously fabulous breakfast buffet!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities
This is one of my our NH favorites—lovely and helpful staff, impeccable rooms and a delicious breakfast buffet in the atrium. And the location is perfect for first-time visitors.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Arthur Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the location was very convenient to the major sites in the area. We enjoyed the bountiful breakfast and the clean room.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the city. Easily walkable to many attractions. Clean, modern rooms with very friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a pleasure to stay at
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, amenities
Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping, very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Preetam

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm. I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Palermo

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Stayed 3 nights in May 2025
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel choice

Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Kitiwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms pretty nig with great staff!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent choice—the best location, and excellent service from the reception and bar staff. Highly recommended.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time and would not hesitate to return.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great staff all made for an excellent stay. Thank you
Stayed 4 nights in May 2026
Verified review

8/10 Good

RETNO

Liked: Cleanliness, staff & service, amenities
Good location, check in was easy. Rooms is clean and it has everything i needed.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

AHMED ADEL MAHM

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Timothy

For the money, very average. Front desk staff was excellent breakfast room staff — not so much. Room was tired and worn. Not an amazing experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Comfortable beds.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room with the balcony!
Stayed 1 night in Aug 2025