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Hotel Alessandra

2.0 star property
Historic hotel with a bar connected to a shopping center in Palermo

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Photo gallery for Hotel Alessandra

Beach
Interior
View from property
Reception
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Premium bedding, down comforters, in-room safe, individually decorated

Quadruple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Via Divisi, 99, Palermo, PA, 90133

What's nearby

  • Ballaro Market - 3 min walk - 0.2 miles
  • Quattro Canti - 5 min walk - 0.3 miles
  • Palermo Cathedral - 8 min walk - 0.5 miles
  • Teatro Massimo - 13 min walk - 0.7 miles
  • Palermo Harbour - 6 min drive - 2.6 miles

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 6 min walk
  • Punta Raisi Airport (PMO) - 46 min drive

Restaurants

  • ‪Gran Cafè Torino - ‬3 min walk
  • ‪Maestri del Caffe Stagnitta SRL - ‬5 min walk
  • ‪Crash Eat - ‬3 min walk
  • ‪Extra Hop - ‬4 min walk
  • ‪Caffè Del Moro - ‬4 min walk

About this property

Hotel Alessandra

Historic hotel near Via Roma
Close to Ballaro Market and Quattro Canti, Hotel Alessandra provides a library, a bar, and more. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, luggage storage, and coffee/tea in the lobby
  • Tour/ticket assistance, multilingual staff, and concierge services
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • TVs with digital channels
  • Balconies, cribs/infant beds, and daily housekeeping

Languages

English, French, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:30 PM on request

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1916
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is in a limited traffic zone.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Palermo
Hotel Alessandra
Hotel Alessandra Palermo
Alessandra Hotel Palermo
Hotel Alessandra Palermo, Sicily
Hotel Alessandra Hotel
Hotel Alessandra Palermo
Hotel Alessandra Hotel Palermo

Frequently asked questions

Is Hotel Alessandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alessandra?

This hotel doesn't offer parking.

What time is check-in at Hotel Alessandra?

Check-in start time: 8:00 AM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alessandra?

Check-out is at 10 AM. Late check-out is available for EUR 20 (subject to availability).

Does Hotel Alessandra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–11:30 PM on request. A fee of EUR 45 per person applies.

Where is Hotel Alessandra located?

Located in Palermo Historical Center, this historic hotel is steps from Via Maqueda and Via Roma. Ballaro Market and Quattro Canti are also within 10 minutes. Palermo Central Station is 6 minutes by foot and Palermo Palazzo Reale-Orleans Station is 13 minutes.

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Hotel Alessandra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 129 reviews
Rating 8 - Good. 56 out of 129 reviews
Rating 6 - Okay. 34 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Giacomo, Palermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personane gentile camere e servizio e colazione ottimo io sono soddisfatto del mio soggiorno
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
silenzio e cortesia colazione discreta e disponibilità ad indicazioni
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
C'est été une accueille familiale et nous nous sommes trouvés comme à la maison. Le service réception a été formidable! ERNST et ACHIM
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très atypique mais très agréable ,très bien situé
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
posizione eccellente a quattro passi da tutto(staz centrale,ballaro?cattedrale,quattro canti,palazzo dei normanni ecc)
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinissimo alle attrazioni turistiche. Aria condizionata efficiente. Cortesia della reception
Stayed 2 nights in Sep 2019

8/10 Good

Erik Hildre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Le point fort est l'emplacement dans le centre. Le personnel est très accueillant et serviable. Le point négatif, le petit déjeuner pas très diversifié et pas très élaboré.
Stayed 3 nights in Aug 2019

8/10 Good

Orianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est en centre ville, près de la gare, dans une rue calme. C'est un ancien palais, dans son jus, avec une très belle décoration et des salons accessibles. Personnel sympathique et serviable. Chambre confortable, climatisation un peu bruyante. Petit déjeuner complet. Par contre, pas d'ascenseur pour arriver au 2e étage où se trouve l'hôtel.
Stayed 2 nights in Jul 2019

8/10 Good

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

irina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Отельчик в Палермо

Выбрали отель рядом с ж/д вокзалом, для того чтобы оставить багаж и принять душ после прогулок по городу, ночевать и не собирались...крошечный номер (на фото на сайте выглядит лучше ) на 4 этаже старинного здания,багаж слава богу помогли поднять и спустить, поскольку лифта нет. Из плюсов— работающий кондиционе, крошечный собственный душ и очень чистое постельное белье и полотенца. Цена за номер явно завышена...
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Posta sulla via principale nel centro storico di palermo, solo questo vale un 10.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to centre and train/ bus station. By walking you can see all the highlights of Palermo. To see other places it is very simple by bus / train.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Cadre atypique. Tres bon emplacement. Très bons services.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
L'ho trovata come molti l'anno descritta, un po' scomoda per l'assenza dell'ascensore, lo stabile un po' trascurato. Per il resto, cordialità, comodità (è in pieno centro) ed un discreto rapporto qualità prezzo.
Stayed 3 nights in Mar 2019

6/10 Okay

David

Disliked: Staff & service

Get some Exercise!

The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Stayed 3 nights in Oct 2018

6/10 Okay

Albert, Oberbayern

Liked: Staff & service
Zentral gelegenes Hotel. Die Straße unten ist zwar laut, aber die Fenstertüren sind sehr gut schalldämmend. Hotel liegt im zweitenStock. Man sollte also keine Probleme mit Treppensteigen haben. Service ist freundlich und bestens. Das Zimmer war o.k.. Frühstück ist auch o.k., wenngleich nicht besonders reichhaltig.
Stayed 4 nights in Oct 2018

8/10 Good

Nicola, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Stayed 7 nights in Oct 2018

8/10 Good

Michaels, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage mitten in der Altstadt alle Sehenswürdigkeiten zu Fuß erreichbar die 72 Stufen sind auch halb so wild Palermo ist wunderbar laut und hektisch die Lage des Hotels ist nix für Lärmempfindliche für ein2 Sterne Hotel vollkommen in Ordnung
Stayed 14 nights in Oct 2018

6/10 Okay

Ilia

Liked: Cleanliness, staff & service
Отель в историческом центре города. Здание бывшего дворца, верхний этаж которого приспособлен под отель. Плюсы - просторная комната, балкон, звукоизолирующие жалюзи. Минусы - очень маленькая душевая, нет лифта, плохой ремонт, скудный завтрак, очень слабый сигнал wi-fi.
Stayed 3 nights in Oct 2018

4/10 Poor

Phyllis

Disliked: Property conditions & facilities, room comfort
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Posizione strategica. Struttura datata e senza ascensore. Pulizia scadente. Una nota speciale al collaboratore, particolarmente attento agli ospiti e alle loro esigenze.
Stayed 4 nights in Oct 2018

6/10 Okay

Gai, Israel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Stayed 2 nights in Aug 2018

6/10 Okay

fernando

Boa localização, sem elevador, ótimos atendentes

O prédio é muito antigo, porém, o andar do hotel é conservado. A recepcionista foi ótima e atenciosa. O ponto negativo fica por conta da falta de elevador, quem chegar com muita bagagem vai sofrer pra chegar na recepção que fica no 2º andar, lembrando que são 4 lances de escada. Outro problema foi o cheiro de cigarro no quarto, mesmo que proibido os últimos hóspedes não respeitaram a regra. A localização é boa, próximo ao terminal central e não tão distante das principais atrações
Stayed 1 night in Jul 2018