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GOLD SUITE&SPA

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Photo gallery for GOLD SUITE&SPA

A modern hotel room with a large bed, a desk, and a seating area. - GOLD SUITE&SPA (Palermo)
A person sitting on a bench in a spa area with a bathtub and towels. - GOLD SUITE&SPA (Palermo)
A modern interior with a dining area featuring a round table and a blue chair, a pendant light, and a staircase leading to an upper level. - GOLD SUITE&SPA (Palermo)
A person handing over a set of keys to another person in a room with a framed artwork on the wall and a round light fixture. - GOLD SUITE&SPA (Palermo)
A courtyard with a brick building, a metal gate, and potted plants. - GOLD SUITE&SPA (Palermo)
Close to Teatro Massimo and Via Roma, GOLD SUITE&SPA provides amenities like free continental breakfast. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Deluxe Suite

A modern hotel room with a large bed, a sitting area with a small table, a bathtub, and a wall-mounted artwork.

Deluxe Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a large bed, a desk with a computer, and a mirror.

Superior Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Elite Room, 1 Bedroom, Non Smoking

A modern hotel room with a large bed, a desk with a computer, a small table with two chairs, and a decorative wall with traditional artwork.

Elite Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Politeama, a neighborhood in Palermo, GOLD SUITE&SPA is near a metro station. Teatro Massimo and Palermo Cathedral are notable landmarks, and if an activity is on the agenda, check out Palermo Harbour. Palermo Botanical Garden and Cantieri Culturali alla Zisa are also worth visiting. Visit our Palermo travel guide
View more Guest Houses in Palermo
Map
Via Tripoli 20, Via Mariano Stabile 118, Palermo, PA, 90139

What's nearby

  • A scooter parked on a street with a monument in the background and buildings around.
    Via Roma
    1 min walk - 0.1 miles
  • A coastal cityscape with mountains in the background.
    Palermo Harbour
    3 min walk - 0.2 miles
  • A grand historic building with a dome and columns, a flag, and a paved square.
    Teatro Massimo
    5 min walk - 0.3 miles
  • A historic building with a large arched entrance, a statue in front, and a palm tree nearby.
    Politeama Garibaldi Theater
    7 min walk - 0.4 miles
  • Piazza Ruggero Settimo
    7 min walk - 0.4 miles

Getting around

  • Palermo Palazzo Reale-Orleans Station
    4 min drive
  • Giachery Station
    19 min walk
  • Punta Raisi Airport (PMO)
    41 min drive

Restaurants

  • Tondo
    1 min walk
  • Bistrot 107
    4 min walk
  • Osteria Fratelli Lo Bianco
    3 min walk
  • Torrefazione "Al Moretto
    4 min walk
  • Tritalo Mediterraneo
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 9:30 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Spa

  • Treatment room

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 40.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is GOLD SUITE&SPA pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at GOLD SUITE&SPA ?

Check-in start time: 2:30 AM; Check-in end time: anytime.

What time is check-out at GOLD SUITE&SPA ?

Check-out is at 10:30 AM.

Where is GOLD SUITE&SPA located?

Located in Politeama, this guesthouse is within a 5-minute walk of Via Roma and Palermo Harbour. Teatro Massimo and Quattro Canti are also within 15 minutes. Giachery Station is 19 minutes by foot and Palermo Central Station is 23 minutes.

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Reviews

GOLD SUITE&SPA Reviews

7.0

Good

8.2

Cleanliness

7.2

Amenities

6.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

Reviews

Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay at Golds Suite & Spa. Our room was beautiful and comfortable. The staff was extremely helpful even though we did not speak Italian. The hotel was within walking distance of restaurants sightseeing and shopping. We would stay there again.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Brooke

Disliked: Staff & service, amenities
Extremely poor communication with the owner or whoever we were speaking to, The shower was absolutely useless the water pressure was like a mist of rain. door handles broken. We paid for the deluxe sweet for 2 nights but the second day at 10am we were moved to a mini prison cell sized room. Disaster i dont reccomend
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Goodarz

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bait & Switch. Unfortunately this was a very bad experience. I booked a 538 sq ft Room Superior Room and instead was given a room half of the size. When I told the owner, I was initially treated like an idiot as she tried lying to me and telling me that this was the room I booked although it was at a completely different address, different part of town, and different looking room than advertised! The “Continental Breakfast” was two small sandwiches with barely anything inside and two very delicious croissants, but definitely not a continental breakfast nor as pictured. The owner was very Rude and even hung up on me. No Professionalism or Customer Service at all. It’s a Shame as this property has a lot of potential!
The “Continental Breakfast”
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful Experience – Avoid This Hotel Our stay was extremely disappointing from start to finish. About 20 minutes before arrival, the hotel informed us of a “water issue” and suggested our booking might be cancelled, though the water had clearly been off before this late notice. After several hours travelling from Catania to Palermo, we arrived stressed and uncertain if we’d have accommodation for the night. There was no proper check-in. No keys, codes, or guidance, and no staff to assist. We had booked a superior room but were placed in a smaller deluxe one that hadn’t been properly cleaned (we even found someone else’s underwear!), and the sauna had a nail sticking out of the floor, which I stepped on. Later that evening, we were told to move again to an even smaller “minisuite” behind the check-in desk or face cancellation. We were woken at 8:45am demanding our decision. Breakfast was poor, consisting of a few pastries and dry ham sandwiches, seemed pre-made or store bought. There was no hot water for showers throughout our stay despite reporting it immediately. The hotel’s “gesture of goodwill” was a €5 bottle of prosecco. The staff on WhatsApp were rude, hostile, and at times purposely unhelpful. Only one staff member on site tried to help, and her efforts were appreciated amid clear understaffing. Upon departure, there was no proper check-out process, and we were briefly locked in the courtyard. Overall, this was a horrendous, unprofessional and distressing trip.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Maeve

Disliked: Staff & service
Difficult to check in, no reception staff- instructions were unclear, Address not what it says it is. No hot water for a shower in the evening
Stayed 1 night in May 2026
Verified review

4/10 Poor

Zoila Ines

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nada que ver con lad fotos que se muestran! Ni diquiera la misma direccion! La entrada muy complicada, escaleras y puertas incomoda para las maletas, uno vofoho psra abajo luego de llegar al 3er puso otro codigo para entrar al padillo y luego con llave entrar al apto”, fijarse bien si rentas uno con sauna porque no todos lo tienen y mi habitacion nada que ver con la foto! A las 12.30 las 4 noches que estuve empezo a sonar algo fuerte, una bulla que te despierta, un motor en la cocina o el baño?! No pude definir que era pero duraba muchoo tiempo y hasta la 1 de la madrugada, tal vez un motor de agua ni idea pero las 4 noches me desperté. El sonido de la calle a mi no me molesta así que era justo en el propio apto. Yo prefiero que sean sinceros y me enseñen la foto de donde voy a pagar para quedarme y decido si hacerlo o no. Para mi fue una deception enorme y muy incomodo!
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Joëlle

Disliked: Staff & service, property conditions & facilities
Nous avons reçu un message whatsapp pour nous indiquer de nous rendre à une autre adresse Personne pour vous recevoir En fait il s’agit de love room, non indiqué sur le descriptif Bruit de jacuzzi très tôt le matin Le petit dej soit disant complet fout être apporte entre 9 h et 10 h!!! Je deconseille
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Guitard

Liked: Cleanliness
Disliked: Staff & service

Ne vaut pas 4 étoiles

Nous devions avoir une suite deluxe...mais changement de dernière minute, chambre pas prêtre a 16h30, nous avons une petite chambre et surtout un lit de 120 cm ! Petit déjeuner dans la chambre pas pratique du tout car rien pour s'asseoir et table donc sur le lit. Rien a redire sur baignoire et sauna.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu apaisant où l’on se sent bien

Magnifique endroit très bien placé à proximité de tout ce dont on a besoin au centre ville de Palerme
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localización excelente. Todo muy bien. Recomendable. Nos hicieron un upgrade porque tuvieron un problema con la habitación original.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malheureusement excessivement bruyant du fait de la rue en contrebas mais c'est la contre partie de l'emplacement idéal. Le logement en lui-même était parfait.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto sopratutto il gentile Maurizio che ci ha aperto le porte della struttura ma non solo, anche della magica Palermo!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe chambre au centre ville

Excellent sejour dans une superbe chambre au centre ville. Accessible a pied depiis la gare (20mn) et des principaux sites a visiter en 10mn. Nous n'avions pas recu d information pour rentrer dans la chambre (code d entrées) et cela a été un peu fastidieux la première fois. Petit déjeuner apporté à 9h15 dans la chambre, un peu tard pour nous.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Partner und ich haben eine Woche in Palermo verbracht und uns für das Hotel Gold & Suite entschieden. Bereits vor unserer Anreise wurden wir vom Hotel kontaktiert, um uns einen Transfer vom Flughafen zum Hotel zu organisieren. Als wir dann ankamen, wurden wir herzlich von Maurizio empfangen. Er brachte uns direkt zum Hotel und erzählte uns auf dem Weg dorthin einige interessante Dinge über Palermo und gab uns Tipps, welche Orte wir unbedingt besuchen sollten. Nach dem Check-in erwartete uns ein wunderschönes Zimmer mit eigener Sauna und Whirlpool. Morgens wurden uns frische Croissants gebracht, und nach unserer Rückkehr aus der Stadt fanden wir unser Zimmer stets sauber und gepflegt vor. Wir waren sehr zufrieden mit unserem Aufenthalt und werden sicherlich wieder im Gold & Suite buchen, wenn wir erneut nach Palermo reisen.
Verified review

10/10 Excellent

Maichol

Liked: Cleanliness, amenities, property conditions & facilities, communication
War alles hervorragend kann ich nur weiterempfehlen.
Verified review

6/10 Okay

catherine

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Lolie

Stayed 4 nights in May 2024