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The garden hotel

Property class: 2

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Photo gallery for The garden hotel

Reception - The garden hotel (Palenque)
Reception - The garden hotel (Palenque)
Front of property - The garden hotel (Palenque)
Reception - The garden hotel (Palenque)
Reception - The garden hotel (Palenque)
The garden hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, Balcony

Room

Superior Suite, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Palenque Centro, a neighborhood in Palenque, is home to The garden hotel. Travelers eager for a bit of culture can stop by Museo Del Textil, while those wishing to experience the area's natural beauty can explore Palenque National Park and Cascadas de Roberto Barrios. Visit our Palenque travel guide
Map
02 Central Nte. San Miguel, Palenque, CHIS, 29960

What's nearby

  • A garden with a statue, a sign, and a building with a red roof.
    Aluxes Eco Park
    10 min drive - 3.0 miles
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    15 min drive - 4.1 miles
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    22 min drive - 5.6 miles
  • Museo Del Textil
    2 min walk - 0.1 miles
  • El Panchán
    10 min walk - 0.5 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    10 min drive

Restaurants

  • El Herradero
    11 min walk
  • El Fogon Norteño
    9 min walk
  • Tropitacos
    9 min walk
  • Restaurante La Parrilla
    9 min walk
  • Las Tinajas
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is The garden hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The garden hotel doesn't offer parking.

What time is check-in at The garden hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The garden hotel?

Check-out is at noon.

Where is The garden hotel located?

Located in Palenque Centro, this hotel is within a 15-minute walk of Museo Del Textil and El Panchán. Palenque National Park and Palenque Archaeological Zone are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The garden hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La senora who manages the property is very kind and helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room super small
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mantenimiento y limpieza

El hotel es muy bonito, las habitaciones son visualmente atractivas y acogedoras. Así como también, el personal es amable. Sin embargo, le falta más mantenimiento a ciertos espacios de dichas habitaciones. Si lo hicieran; todo sería perfecto.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
espacio sencillo, agradable, limpio y tranquilo
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

No tenían información sobre mi reservación, y tardaron como dos horas en atenderme. Al final no me ofrecieron ninguna solución. Tuve que buscar otro hospedaje.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien lo único es que no hay donde estacionarse
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo bien, estuve una sola noche y muy a gusto. Gracias ☺️
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness

Recomendaciones

Mi experiencia fue buena, me quede varios días, sería bueno recordarle al huésped si necesita algo o en que horario quiere la limpieza.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024