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Hotel Maya Rue

2.5 star property
Hotel in Palenque with a 24-hour front desk

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Photo gallery for Hotel Maya Rue

Flat-screen TV
Flat-screen TV
View from property
Interior
Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets
Hotel Maya Rue welcomes travelers to the city center with thoughtful touches. Enjoy continental breakfast, unwind at the cozy bar, and connect via in-room WiFi. Helpful staff offers tour assistance and secures valuables at the front desk, a detail visitors appreciate.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle Aldama #36, Col Centro, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 5 min walk - 0.3 miles
  • Museo Del Textil - 10 min walk - 0.6 miles
  • Aluxes Eco Park - 5 min drive - 2.7 miles
  • Palenque National Park - 7 min drive - 3.8 miles
  • Palenque Archaeological Zone - 12 min drive - 6.1 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 4 min drive

Restaurants

  • ‪Cafe Jade - ‬5 min walk
  • ‪Las Tinajas - ‬2 min walk
  • ‪Chivo's Mar & Tierra - ‬6 min walk
  • ‪Tropi tacos - ‬1 min walk
  • ‪Pizzería Palenque - ‬2 min walk

About this property

Hotel Maya Rue

Hotel in the city center
Hotel Maya Rue provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • A front-desk safe, a reception hall, and tour/ticket assistance
  • A 24-hour front desk and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Maya Rue include perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Maya Rue Palenque
Hotel Maya Rue
Maya Rue Palenque
Maya Rue
Hotel Maya Rue Hotel
Hotel Maya Rue Palenque
Hotel Maya Rue Hotel Palenque

Frequently asked questions

Is Hotel Maya Rue pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya Rue?

This hotel doesn't offer parking.

What time is check-in at Hotel Maya Rue?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Maya Rue?

Check-out is at noon.

Where is Hotel Maya Rue located?

Located in the heart of Palenque, this hotel is within a 15-minute walk of El Panchán and Museo Del Textil. Palenque National Park and Misol-Ha Waterfalls are also within 6 mi (10 km).

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Hotel Maya Rue Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 139 reviews
Rating 8 - Good. 60 out of 139 reviews
Rating 6 - Okay. 21 out of 139 reviews
Rating 4 - Poor. 6 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi.
Stayed 2 nights in May 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay, staff were very good and great wifi and a nice breakfast included.
Stayed 2 nights in May 2024

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friedly staff.
Stayed 3 nights in Sep 2024

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was within walking distance of ADO bus terminal. Near main plaza, lots of places to eat. Clean place, staff very helpful and nice little breakfast . Easy on your budget too. December celebrations were starting in this happy town. Recommend
Stayed 4 nights in Dec 2024

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of downtown.

Location. Well, not close to the archeological site, but very close to good restaurants and services in the heart of the city. One minor problem is that there is no on-site parking, but the street is pretty safe if you don't leave anything visible. Oh, and they had a great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Romelia

Liked: Cleanliness, staff & service
Location! Location!Location! Good breakfast, service & cleanliness. Rooms good. Definitely recommend 😃
Stayed 4 nights in Mar 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent hotel located in the centre of Palenque, the minimal/rustic details are really nice and the room was very clean and comfortable, bedsheets always pristine, friendly staff with someone always at reception. It's great to have breakfast included although the toasts are not great (a bit to dry for my taste), probably a blend with a Mexican breakfast touch, fresh bread or Mexican flavour would be it!
Stayed 4 nights in Feb 2024

6/10 Okay

ana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked how convenient it was to everything, transportation and places to eat and walk around. I also reallly liked the staff because they were very nice and helpful! It is noisy because it's right next to a busy street and also a tortilla maker, which can make it difficult to sleep at night. What I would do mention is 2 things: 1) the shower/shower head was not working properly along with the shower splattering all the water everywhere and even outside of the shower/bathroom, 2) the toilet was not properly working either, not flushing correctly, so we had to pour water into the tank to make it flush. Could be better cleaned and kept.
Stayed 2 nights in Nov 2024

8/10 Good

Carlos mario

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Armando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fernando Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dies ist mein bevorzugtes Hotel in Palenque, es ist im Zentrum der Stadt, Restaurants und Geschäfte fußläufig erreichbar.
Stayed 16 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt ziemlich zentral und in fussläufiger Distanz sowohl zur Einkaufsstrasse wie auch zum Park oder diversen Restaurants und Cafes.
Stayed 2 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio y buen servicio
Stayed 1 night in Jan 2025

2/10 Terrible

Celerino

Disliked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

ROBERTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Había insectos muy pequeños que generaban comezón
Stayed 4 nights in Dec 2024

8/10 Good

Eugenia Elvia

Liked: Amenities
Me cobraron en efectivo y no me regresaron cambio completo
Stayed 1 night in Dec 2024

8/10 Good

Julia

Stayed 2 nights in Dec 2024

8/10 Good

Jose Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

VICTOR HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno NO incluido.
Stayed 1 night in Dec 2024

10/10 Excellent

Etna Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024