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Hotel Maya Rue

2.5 star property
Hotel Maya Rue delivers attentive service in the heart of the city, with continental breakfast to start the day and a secure place for valuables while exploring

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Photo gallery for Hotel Maya Rue

Flat-screen TV - Hotel Maya Rue (Palenque)
Front of property - Hotel Maya Rue (Palenque)
Flat-screen TV - Hotel Maya Rue (Palenque)
Dining - Hotel Maya Rue (Palenque)
Twin Room | In-room safe, desk, free WiFi, bed sheets - Hotel Maya Rue (Palenque)
Hotel Maya Rue welcomes travelers to the city center with thoughtful touches. Enjoy continental breakfast, unwind at the cozy bar, and connect via in-room WiFi. Helpful staff offers tour assistance and secures valuables at the front desk, a detail visitors appreciate.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Palenque, Hotel Maya Rue is in the city center. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. Visit our Palenque travel guide
Map
Calle Aldama #36, Col Centro, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park
    Aluxes Eco Park
    8 min drive - 2.5 miles
  • Palenque National Park
    Palenque National Park
    13 min drive - 3.6 miles
  • Palenque Archaeological Zone
    Palenque Archaeological Zone
    22 min drive - 5.9 miles
  • El Panchán
    5 min walk - 0.3 miles
  • Museo Del Textil
    10 min walk - 0.6 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    4 min drive

Restaurants

  • Restaurant El Molino
    3 min walk
  • Mr. Cruda
    3 min walk
  • Safe Zone
    4 min walk
  • Las Tinajas
    2 min walk
  • Restaurante La Parrilla
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Maya Rue pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Maya Rue?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Maya Rue?

Check-out is at noon.

Where is Hotel Maya Rue located?

Located in the heart of Palenque, this hotel is within a 15-minute walk of El Panchán and Museo Del Textil. Palenque National Park and Misol-Ha Waterfalls are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Maya Rue Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 146 reviews
Rating 8 - Good. 62 out of 146 reviews
Rating 6 - Okay. 21 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 6 out of 146 reviews

Reviews

Verified

10/10 Excellent

TATHIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, congratulations to Mr. Jose Maria, who runs the hotel. Great service and value for money. I highly recommend it!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay, staff were very good and great wifi and a nice breakfast included.
Stayed 2 nights in May 2024
Verified

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was within walking distance of ADO bus terminal. Near main plaza, lots of places to eat. Clean place, staff very helpful and nice little breakfast . Easy on your budget too. December celebrations were starting in this happy town. Recommend
Stayed 4 nights in Dec 2024
Verified

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of downtown.

Location. Well, not close to the archeological site, but very close to good restaurants and services in the heart of the city. One minor problem is that there is no on-site parking, but the street is pretty safe if you don't leave anything visible. Oh, and they had a great breakfast.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent hotel located in the centre of Palenque, the minimal/rustic details are really nice and the room was very clean and comfortable, bedsheets always pristine, friendly staff with someone always at reception. It's great to have breakfast included although the toasts are not great (a bit to dry for my taste), probably a blend with a Mexican breakfast touch, fresh bread or Mexican flavour would be it!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities
The hotel staff are nice. The check in is fast. The hotel is in the center of the centro district. It is close to restaurants and shops. I only need to walk about 10 to 15 minutes to the long distant bus station. The only con is the hotel does not have elevator but it is not difficult to me to go to my room.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

ana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked how convenient it was to everything, transportation and places to eat and walk around. I also reallly liked the staff because they were very nice and helpful! It is noisy because it's right next to a busy street and also a tortilla maker, which can make it difficult to sleep at night. What I would do mention is 2 things: 1) the shower/shower head was not working properly along with the shower splattering all the water everywhere and even outside of the shower/bathroom, 2) the toilet was not properly working either, not flushing correctly, so we had to pour water into the tank to make it flush. Could be better cleaned and kept.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Concepcion Patricia

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friedly staff.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Romelia

Liked: Cleanliness, staff & service
Location! Location!Location! Good breakfast, service & cleanliness. Rooms good. Definitely recommend 😃
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
My room get cancel they said they tried to call me but the train that where was traveling didn’t have a good reception service very disappointing the owner found another hotel for us the excuse is was he had a group and
Stayed 1 night in Nov 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben especificar que no cuéntan con estacionamiento ya que uno llega con esa confianza, de lo demas no tengo queja, todo en buenas condiciones y buena atención del personal.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fernando Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dies ist mein bevorzugtes Hotel in Palenque, es ist im Zentrum der Stadt, Restaurants und Geschäfte fußläufig erreichbar.
Stayed 16 nights in Jan 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt ziemlich zentral und in fussläufiger Distanz sowohl zur Einkaufsstrasse wie auch zum Park oder diversen Restaurants und Cafes.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio y buen servicio
Stayed 1 night in Jan 2025
Verified

4/10 Poor

ROBERTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Había insectos muy pequeños que generaban comezón
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Eugenia Elvia

Liked: Amenities
Me cobraron en efectivo y no me regresaron cambio completo
Stayed 1 night in Dec 2024
Verified

8/10 Good

VICTOR HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno NO incluido.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zuvorkommendes Personal
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo
Stayed 1 night in Oct 2024